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HDTVCV0702HDS User Manual
The warranty does not cover replacement or repair necessitated by loss or damage from any
cause beyond the control of HDTV Supply, such as lightning or other natural and weather
related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for repair
or replacement.
The warranty excludes any responsibility by HDTV Supply for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them
either separate from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for
warranty repair where HDTV Supply cannot identify the cause of the reported failure.
Exclusive Remedies
HDTV Supply's warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer
shall pass on to any purchaser, lessee, or other user of HDTV Supply's products, the
aforementioned warranty, and shall indemnify and hold harmless HDTV Supply from any
claims or liability of such purchaser, lessee, or user based upon allegations that the buyer, its
agents, or employees have made additional warranties or representations as to product
preference or use.
The remedies provided herein are the buyer's sole and exclusive remedies. HDTV Supply
shall not be liable for any direct, indirect, special, incidental, or consequential damages,
whether based on contract, tort, or any other legal theory.
RMA Policy
When returning product to HDTV Supply for any reason, the customer should fill out the official
RMA form to obtain a RMA number. Without the permission or approval, HDTV Supply will be
no responsible for any return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to HDTV Supply first, a Standard
Replacement option is available.
An RMA number must first be issued by sales. This RMA number will need to be referenced on
the outside of the return shipment.
Upon receipt of the defective product, HDTV Supply will, at its discretion, either repair or
replace the product and ship it out in the most expeditious manner possible. Subject to
Contact: support@hdtvsupply.com 14
HDTV Supply, Inc.
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