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BALANCE
USER GUIDE
V1.0 - 06/08
To use 'Caller ID' (display caller), this service has to be activated on your phone line. Normally you
need a separate subscription from your telephone company to activate this function. If you don't have
the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the
display of your telephone.
The features described in this manual are published with reservation to modifications.
To be connected to the public analogue telephone network.
The CE symbol indicates that the unit complies with the essential requirements of the
R&TTE directive.
This product is in compliance with the essential requirements and other relevant provisions of the
R&TTE directive 1999/5/EC. The Declaration of conformity can be found on:
http://www.topcom.net/cedeclarations.asp
This product works with rechargeable batteries only. If you put non-rechargeable
batteries in the handset and place it on the base, the handset will be damaged and
this in NOT covered under the warranty conditions.
Important
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Summary of Contents for Topcom Balance
- Page 1 BALANCE USER GUIDE V1.0 - 06/08 Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone.
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Page 3: Table Of Contents
Safety instructions ...5 Getting started ...5 How to use this user guide... 5 Installing the base ... 6 Installing the handset... 6 Keys / LED’s ... 7 Symbols ... 8 Navigating the menu... 8 Menu overview... 8 Using the telephone...9 Switching the handset on/off ... - Page 4 Read and view the list of received messages (Inbox)... 21 Multiple users ... 21 SMS settings... 22 10 Troubleshooting ...24 11 Technical dataTechnical characteristics...24 12 Topcom Warranty ...25 12.1 Warranty period... 25 12.2 Warranty handling ... 25 12.3 Warranty exclusions ... 25 13 Disposal of the device (environment) ...25...
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Page 5: Safety Instructions
Safety instructions • Only use the charger plug supplied. Do not use other chargers as this may damage the battery cells. • Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset). -
Page 6: Installing The Base
Getting started Installing the base 1 Plug one end of the adaptor into the outlet and the other end into the adaptor jack on the bottom of the base. 2 Connect one end of the telephone cord with the wall phone jack and the other end to the bottom of the base. -
Page 7: Keys / Led's
Keys / LED’s Handset 1. Display 2. Redial / pause / up key 3. Menu / OK key 4. Call log / down key 5. Phonebook key 6. Alphanumeric keys 7. INT key 8. On / off / flash key 9. -
Page 8: Symbols
New SMS message Navigating the menu The Topcom Balance has a menu system which is easy to use. Each menu leads to a list of options. The menu map is shown on the following paragraph. 1 When the handset is switched on and in standby, press the menu key to open the main menu. -
Page 9: Using The Telephone
Menu HANDSET DATE - TIME REGISTER Using the telephone Switching the handset on/off 1 Press and hold the on/off key for 8 seconds on the handset. The handset will search the base. 2 Press and hold the on/off key for 8 seconds. The display will go off. Changing the menu language 1 Enter the menu 2 Select “HANDSET”... -
Page 10: Making An Internal Telephone Call
Using the telephone Pre-dialing 1 Dial the telephone number. 2 Press the off-hook key to start the call. 3 Press the on-hook key to hang up or put the handset back on the base. Making an internal telephone call 1 Press the internal call key. 2 Enter the number of the internal handset (1 to 5). -
Page 11: Display Of Call Duration
3.10 Display of call duration The call duration is displayed after 15 seconds, in minutes - seconds. At the end of each call, the total call duration is displayed for 5 seconds. 3.11 Microphone mute It is possible to mute the microphone during a conversation. 1 Press the mute key. -
Page 12: Phonebook
Phonebook The keypad characters are as follows: Key First Second Third Fourth Fifth press press press space - Phonebook Each handset can store up to 50 telephone numbers and names. Names can be up to 12 characters long and numbers up to 20 digits. To enter alphanumerical characters, refer to the section “3.15 Using the alphanumerical keypad”. -
Page 13: Delete An Entry From The Phonebook
5 Delete the unwanted characters and enter the new name. Confirm. 6 Enter the new number and confirm. 7 Select a ring melody (1-10) and confirm. Delete an entry from the phonebook 1 Enter the menu 2 Select “PHONEBOOK” and confirm. 3 Select “DELETE ENTRY”... -
Page 14: Personalize The Handset
Personalize the handset 5 Press the OK key to add this entry to the phonebook if it’s not already stored: Press OK when “ADD” is shown on the display. Enter or modify the name and press OK. Enter or modify the telephonenumber and press OK. Select the melody (1-10) which will be heard when this number is calling by means of the up/down keys and press OK. -
Page 15: Choosing The Ring Melody
Choosing the ring melody The base and each handset can ring with a different melody. The handsets can ring with a different melody according to whether the call is internal or external. You can choose from 10 different ringer melodies: 1 Enter the menu 2 Select “SETUP”... -
Page 16: Automatic Answer
Personalize the handset 4 Enter the name you want and confirm. Press the delete key to delete a character. Press and hold the phonebook key to exit the menu without taking any modifications into account. Automatic answer When there is a incoming call and the handset is on the base, the phone automatically takes the line when lifted. -
Page 17: Keypad Lock
Keypad lock The keypad can be locked so that no settings can be changed or no telephone number can be dialed. icon will appear on the screen when keypad is locked. Locking the keypad 1 Press and hold the ‘ ’ key for 3 seconds. The keypad will be locked. Unlock the keypad 1 Press any key, “PRESS 2 Press the ‘... -
Page 18: Changing The Pin Code
Managing multiple handsets Changing the PIN code Certain functions are only available to users who know the PIN code. By default the PIN code is 0000. To change the PIN code: 1 Enter the menu 2 Select “SETUP” and confirm. 3 Select “PIN CODE”... -
Page 19: Removing A Handset
5 Select the handset to be removed and confirm. Setting up a handset on another base If you want to use a Topcom Balance handset with a base of another model. The base must be GAP compatible. 1 Put the base in registration mode, refer to the base manual. -
Page 20: Selecting A Base
(not during communication). You can send and receive SMS with your Topcom Balance telephone. This section tells you how to use the SMS feature.You can store a total of 15 SMS messages sent and received, each with up to 160 characters. -
Page 21: Read And View The List Of Received Messages (Inbox)
Press the mute key to return to the inbox menu Multiple users With your Topcom Balance telephone you can register up to 5 handsets on one base. Each handset has it’s own handset number (1-5) which is also the terminal number to send Personal messages. -
Page 22: Sms Settings
Reading personal user SMS When a new message comes in, your Topcom Balance emits a beep. The screen shows number of new messages. Press the OK key In the SMS list, private messages are flagged with the key icon screen. - Page 23 Select the SMS centre to send SMS Because you can set 2 SMS sending centres, you have to select one of both before sending you messages: 1 Enter the menu 2 Select “SMS” and confirm. 3 Select “SMS SETTINGS” and confirm. 4 Select “SEND SERVICE”...
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Page 24: 10 Troubleshooting
Troubleshooting 10 Troubleshooting Symptom No display No tone The icon flashes Base or handset do not ring Tone is good, but there is no communication Not possible to transfer a call on PABX Telephone does not react when pressing the keys 11 Technical dataTechnical characteristics Standard Frequency range... -
Page 25: 12 Topcom Warranty
12.2 Warranty handling A faulty unit needs to be returned to a Topcom service centre including a valid purchase note and a filled in service card. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge, by either repairing or exchanging the faulty units or parts of the faulty units. - Page 27 SERVICE RETURN CARD - RÜCKSENDEKARTE - CARTE DE RETOUR SERVICE - RETOURFICHE RETURN WITH YOUR DEFECT PRODUCT Name/Vorname/Prénom/Naam: Surname/Familienname/Nom/Familienaam: Street/Straße/Rue/Straat: Nr./N°: Location/Ort./Lieu/Plaats: Country/Land/Pays/Land: Tel./Tél.: E-mail: Model name/Modellbezeichnung/Nom du modèle/Modelnaam: Serial Nr/Seriennummer/N° série/Serienummer: Purchase date/Kaufdatum/Date d’achat/Aankoopdatum: (DD/MM/YYYY) - (TT/MM/JJJJ) Fault description/Beschreibung des Defekts/Description de la panne/Beschrijving defect: (Original Proof of Purchase has to be attached to this return card to be valid for warranty) Model name/Modellbezeichnung/Nom du modèle/Modelnaam: Serial Nr/Seriennummer/N°...
- Page 28 BALANCE visit our website www.topcom.net MD2500242...
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