HIKVISION DS-MH2211 User Manual
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HIKVISION DS-MH2211 User Manual

Body camera
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Body Camera
User Manual
UD04976B

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Summary of Contents for HIKVISION DS-MH2211

  • Page 1 Body Camera User Manual UD04976B...
  • Page 2 BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
  • Page 3 Body Camera User Manual Regulatory information FCC information FCC compliance: Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 Body Camera User Manual This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 5 Only use the battery, power adapter and assembly parts specified by the manufacturer. ● Consult the authorized dealer or technician from Hikvision for any question and request for product using. ●...
  • Page 6 Body Camera User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-MH2211/32G DS-MH2211/32G/GPS/WIFI DS-MH2111 Series DS-MH2211/64G DS-MH2211/64G/GPS/WIFI Symbol Conventions The symbols that may be found in this document are defined as follows.

  • Page 7: Table Of Contents

    Body Camera User Manual TABLE OF CONTENTS TABLE OF CONTENTS ..........................6 Chapter 1Introduction ..........................8 Main Features ..........................8 Package List ............................. 8 Buttons and Interfaces ........................9 Shoulder Clip Installation ....................... 10 Charging ............................10 1.5.1 Charger Specification ......................10 1.5.2 How to Charge ........................
  • Page 8 Body Camera User Manual 7.4.1 File Operation via Assistant....................31 7.4.2 File Operation in USB Mode....................32 Device Configuration ........................33 7.5.1 User Information Settings ....................33 7.5.2 Encoding Parameters ......................33 7.5.3 Time Synchronization ....................... 33 7.5.4 Wi-Fi Parameters ......................34 7.5.5 Security Settings .......................

  • Page 9: Chapter 1Introduction

    Body Camera User Manual Chapter 1 Introduction Purpose: Body camera is a video recording system that is typically used by law enforcement to record their interactions with the public and gather video evidence at crime scenes. 1.1 Main Features  H.264/H.265 encoding technology.

  • Page 10: Buttons And Interfaces

    Body Camera User Manual 1.3 Buttons and Interfaces Figure 1. 1 Overall View Table 1. 1 Button Description Button Description  LED 1 When body camera is being charged, it is solid red.  When body camera is in low battery, it flashes in red with high frequency.

  • Page 11: Shoulder Clip Installation

    Body Camera User Manual Button Description  In LCD menu, press it to exit.  In LCD menu, press it to navigate between fields and items in menus.  In LCD playback mode, press to speed up/slow down playback speed. ...

  • Page 12: How To Charge

    Body Camera User Manual 1.5.2 How to Charge Purpose: Follow the steps to charge device. Steps: Open the cover of USB interface. Connect body camera to the charger or USB port of computer with the USB data cable. The LCD will show the charging status.

  • Page 13: Chapter 2Start-Up

    Ensure the power is sufficient. If not, charge body camera. For details, refer to 1.5.2 How to Charge. Step: Hold Sleep/Wake for 3 seconds. Then the LED 2 turns green, the HIKVISION logo pops up, and you will hear an audible notification. All of these indicate the body camera starts successfully.

  • Page 14: Chapter 3Basic Functions

    Body Camera User Manual Chapter 3 Basic Functions 3.1 Live View Icons Purpose: Once the body camera starts up completely, it automatically enters the live view image. 11 icons are shown in live view. Figure 3. 1 Live View Icons Table 3.

  • Page 15: Menu Operation

    Body Camera User Manual Number Name Description Battery information Shows the remaining battery and charging status. Zoom status Shows the zoom status. Remaining memory capacity Shows the remaining memory capacity Memory card status Shows whether memory is recognized. 3.2 Menu Operation Before you start: Wake up LCD.

  • Page 16: Record And Capture

    Body Camera User Manual menu. Press to select picture quality. And click to save the settings. Press at the left side of device to take a picture of current live view image.  Step 2 is invalid in playback, quick charging, USB communication interface. Exit the interfaces before operation.

  • Page 17: Playback

    Body Camera User Manual before operation.  The audio file is saved in memory in .WAV format and is named by taping starting time.  You can play back the audio in playback menu or download and save it in computer local path. For detailed steps of downloading audios, you can refer to 7.7 Assistant File Saving Path.
  • Page 18 Body Camera User Manual If memory is full, when you start recording, taping, capture, or other function consumes storage, the following phenomena will show: the message “Memory is full.” pops up in LCD, body camera sends out an alarm audio, and LED 1 starts flickering.

  • Page 19: Chapter 4Network Settings

    Body Camera User Manual Chapter 4 Network Settings 4.1 Wi-Fi Purpose: You can access internet by connecting to a Wi-Fi. Before you start: Configure Wi-Fi parameters, including SSID and key, in body camera assistant. For detailed steps, refer to 7.5.4 Wi-Fi Parameters.

  • Page 20: Network Transmission Parameters

    Body Camera User Manual 4.2 Network Transmission Parameters Purpose: To determine the resolution, frame rate, and bitrate used by iVMS platform when it views body camera image, configure the network transmission parameters. Steps: Enter Network Settings interface. Main Menu > Network Settings Figure 4.

  • Page 21: Chapter 5Camera Settings

    Body Camera User Manual Chapter 5 Camera Settings Purpose: Set the parameters for video, including resolution, frame rate, bitrate, and so on. Steps:  To configure camera parameters on LCD menu, do following steps: Enter Camera Settings interface. Main Menu > Camera Settings Figure 5.

  • Page 22: Chapter 6System Settings

    Body Camera User Manual Chapter 6 System Settings To enter System Settings menu, do following step: Press to position the cursor on System Settings menu. And press to enter System Settings menu. 6.1 Sound Purpose: Turn on and turn off system sound. If it is on, when you press a button or alarm occurs, body camera will send out a tone.

  • Page 23: Language Settings

    Body Camera User Manual Figure 6. 2 LED 6.3 Language Settings Purpose: Two languages are provided: Chinese and English. Steps: Enter System Settings menu. Press to position the cursor on Language. And press to enter Language settings menu. Press to select language as Chinese or English. And press button to save the settings.

  • Page 24: Positioning Settings

    Body Camera User Manual Figure 6. 4 IR Light Press to position the cursor on OFF, ON, or AUTO.  OFF: By default, IR light is off. The status adapts to daylight period.  ON: In night period or dark environment, it is recommended to turn on IR light. ...

  • Page 25: Battery Information

    Body Camera User Manual Enter System Settings interface. Press to position the cursor on System Information item. And press to enter. 6.7 Battery Information Purpose: Battery information menu shows the remaining battery, time to fully charged, and charging status. Steps: Enter System Settings interface.

  • Page 26: Chapter 7Body Camera Assistant

    Body Camera User Manual Chapter 7 Body Camera Assistant Purpose: Log into body camera via the Body Camera Assistant to view device’s logs, videos, audios, and pictures, and configure parameters remotely. Assistant mentioned below refers to the Body Camera Assistant. 7.1 Assistant Installation Purpose: The body camera assistant’s installation package is delivered with the CD.
  • Page 27 Body Camera User Manual Figure 7. 2 Destination Location Click Next to enter Select Start Menu Folder window. Optionally, you can edit the shortcut name and click Browser to select the folder where to create shortcut. Figure 7. 3 Start Menu Folder Click Next to enter Select Additional Tasks window.
  • Page 28 Body Camera User Manual Figure 7. 5 Ready to Install During the installation process, the following window will pop up. Figure 7. 6 Device Driver Installation Wizard Click Next to start installing device driver. Figure 7. 7 Device Driver Installation Wizard Click Finish in Device Driver Installation Wizard and click Finish in Body Camera Assistant Wizard to finish the installation.

  • Page 29: Device Login

    Body Camera User Manual Figure 7. 8 Finish Then the body camera assistant window appears. Figure 7. 9 Body Camera Assistant 7.2 Device Login Purpose: You need to connect the assistant with body camera. Before you start: Connect the body camera to your computer with the USB data cable. Steps: Run the assistant.

  • Page 30: Password Recovery

    Body Camera User Manual window shows. If you forget the password, refer to 7.3 Password Recovery to recover password. STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 31: Media Information

    Body Camera User Manual Figure 7. 12 Login Window. Click Forget Password. Click File Export to export file DeviceKey.xml. Send the file to your manufacturer. They will send you an encryption file. Click to import the encryption file received in step 4. Click Verifying Encryption to start verifying.

  • Page 32: File Operation Via Assistant

    Body Camera User Manual and switching device into USB mode. 7.4.1 File Operation via Assistant Purpose: You can download or clear files here. Steps: Log in device via assistant. Click the Media Information tab. Figure 7. 14 Media Information Click All, Video, Audio, or Picture tab to select which file type you want to view. Check the checkboxes of files you want to download.

  • Page 33: File Operation In Usb Mode

    Body Camera User Manual Click to select Local File Saving Path. Click OK to start downloading. Optionally, you can click in upper right corner to view downloading status. Figure 7. 16 Downloading Status 7.4.2 File Operation in USB Mode Steps: Log in device via assistant.

  • Page 34: Device Configuration

    Body Camera User Manual 7.5 Device Configuration 7.5.1 User Information Settings Purpose: You can customize the police ID and device ID. Steps: Click the Device Configuration tab, and click Device Information item in the left menu list. Figure 7. 19 User Information You can edit the Police ID and Device ID.

  • Page 35: Wi-Fi Parameters

    Body Camera User Manual Steps: Click the Device Configuration tab, and click Time Settings item in the left menu. Figure 7. 21 Time Settings You can select time synchronization type as Auto Time Synchrony or Manual Time Synchrony by checking corresponding checkbox.

  • Page 36: Platform Settings

    Body Camera User Manual Password can only contain the number, instead of the letter and the symbol. Click Save to save the new password. Figure 7. 23 Security Settings 7.5.6 Platform Settings Purpose: You can log in device via iVMS, to monitor device, receive alarms, and so on. Steps: Click the Device Configuration tab, and click Platform Settings item in the left menu.

  • Page 37: System Resetting

    Body Camera User Manual Figure 7. 25 Formatting Input device password in the text field and click OK to start formatting. Figure 7. 26 Format Device 7.5.8 System Resetting Purpose: You can reset all parameters to default settings by resetting system. Steps: Click the Device Configuration tab, and click System Settings item in the left menu.

  • Page 38: Log Operations

    Body Camera User Manual 7.6 Log Operations Purpose: By searching logs, you can review the history device status, device operation, and so on. Steps: Click the Log Information tab. Figure 7. 29 Log Information To search logs in a specified duration, do following steps: Edit the log’s start time and end time.

  • Page 39: Upgrading Device

    Body Camera User Manual Figure 7. 31 Local Configuration 7.8 Upgrading Device Purpose: It is recommended to upgrade device with the help of professional technical support. Steps: Switch to USB mode. For detailed steps, refer to 7.4.2 File Operation in USB Mode. Enter the Removable Disk of body camera through Computer.

  • Page 40: Chapter 8Troubleshooting

    Body Camera User Manual Chapter 8 Troubleshooting  Unable to start up. Possible Reason: Device runs out of power. Solution: Get device be charged.  Unable to start recording. Possible Reason: Memory is full. Solution: Back up device and clear the memory. Possible Reason: Formatting memory error.
  • Page 41 Body Camera User Manual...

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