Resolving A Bmc Access Problem - IBM Power Systems 7063-CR1 Service Manual

3. Can you boot the system to the Petitboot menu?
If Then
Yes: Continue with the next step.
No: Go to "Resolving a system firmware boot failure" on page 5.
4. Is video displayed on the video graphics array (VGA) monitor?
If Then
Yes: Continue with the next step.
No: Go to "Resolving a VGA monitor problem" on page 5.
5. Can you start the operating system?
If Then
Yes: Continue with the next step.
No: Go to "Resolving an operating system boot failure" on page 6.
6. Go to "Resolving a hardware problem" on page 8. This ends the procedure.

Resolving a BMC access problem

Learn how to identify the service action that is needed to resolve a baseboard management controller
(BMC) access problem.
1. Ensure that the BMC password is not set to the default password. For information about changing
the default password, see Logging on to the BMC GUI. Does the problem persist?
If Then
Yes: Continue with the next step.
No: This ends the procedure.
2. Are both ends of the network cable seated securely?
If Then
Yes: Continue with the next step.
No: Seat both ends of the cable securely. If the problem persists, continue with the next step.
3. Power off the system and disconnect all ac power cords for 30 seconds. Then, reconnect the ac
power cords and power on the system. Does the BMC access problem persist?
If Then
Yes: Continue with the next step.
No: This ends the procedure.
4. Verify that the BMC network settings are correct.
a. Power on the system by using the power button on the front of the system. Wait 1 - 2 minutes
for the system to display the Petitboot menu.
b. When the Petitboot menu is displayed, press any key to interrupt the boot process. Then, select
Exit to Shell.
c. Type the following command and press Enter:
2
Problem analysis, system parts, and locations for the 7063-CR1