Philips DS9800WS User Manual page 29

•
For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
also change the Wi-Fi security mode to
secure your network.
Occasional breaking of AirPlay music
streaming
Do one or all of the following:
•
Move DS9800WS closer
to your Wi-Fi router.
•
Remove any obstacles between
DS9800WS and your Wi-Fi router.
• Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
•
Check if your network speed is fast enough
(in cases where multiple devices share the
same router, the AirPlay performance may
be affected). Turn off the other devices
connected to your home router.
•
Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
•
Turn off other Wi-Fi routers.
No AirPlay icon on my iTunes host device
•
Make sure that DS9800WS is already
connected to your home Wi-Fi network.
•
Before you open iTunes, make sure that
you have enabled Bonjour service in
your PC. Take Windows XP for example:
to enable the service, you can click
Start->Control Panel, and double-click
Administrative Tools-> Services->Bonjour
Service, then click Start followed by OK
on the pop-up menu.
• If the problem remains, try to restart
DS9800WS.
AirPlay connection failed with Mac or PC
•
Temporarily disable the firewall and
security software to see whether it blocks
the ports that AirPlay uses to stream
content. See the help documentation of
your firewall and security software on how
to unblock the ports used by AirPlay.
•
When you use iPod Touch/iPhone/iPad/
Mac/PC for AirPlay, if the music play breaks
or stops, try to restart your iPod Touch/
iPhone/iPad, iTunes or DS9800WS.
•
Video streaming or FTP downloads may
overload your router and therefore may
cause interruptions during AirPlay music
play. Try to reduce the load of your router.
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