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CARE AND USE MANUAL Thermador Bu ilt-i n Combinat ion Ovens Models: DM301 DM302...
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Questions? 1-800-773-2665 1-800-735-4328 www.thermador.com Customer Support Call Center Thermador 5551 McFadden Avenue Huntington Beach, CA 92649 We look forward to hearing from you!
How to Obtain Service ...54 Problem Solving ... 55 - 56 Solving Baking Problems ... 55 Solving Operational Problems ...56 Thermador Built-In Oven Warranty ... 57 What is Covered/Not Covered ... 57 Warranty Applications ...57 Location of Data Plate ...57...
The oven should not be adjusted or repaired by anyone except properly qualified service personnel. THIS APPLIANCE MUST BE REGISTERED WITH THERMADOR. PLEASE BE CERTAIN THAT IT IS. NOTE: Do not operate the oven with any object trapped between the door and the oven front face.
General Appliance, Oven and Microwave Oven Please read all instructions before using this appliance. WARNING When properly cared for, your new Thermador oven has been designed to be a safe, reliable appliance. Read all instructions carefully before using this oven. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons or exposure to excessive microwave energy.
Safety Precautions General Appliance, Oven and Microwave Oven GENERAL OVEN SAFETY • Do not touch hot elements or hot interior surfaces of the oven. • The heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns.
Safety Precautions IMPORTANT: Do not overcook food; fire could result. Proper cooking depends on selecting the correct power level and cooking time for the amount of food in the oven. Smaller portions of food that are cooked too long may catch fire. Always have food in the microwave oven when it is on to absorb the microwave energy.
Oven Features The Control Panel: Sights & Sounds Follow the control panel prompts to complete most oven functions. Familiarize yourself with the indicators below before beginning. Flashing Symbols or Numbers Signals an incomplete setting; complete the step or touch START. 1 Beep Signals the receipt of an entry.
Oven Operations ° ° ° ° ° FAST PREHEAT UPPER : 30 COOK TIME STOP TIME 2: 30 START AT • Displays the oven in operation. • Displays the time of day. • Displays timer(s) countdown. • Displays Panel Lock and Probe icons when activated. •...
Oven Operations To Cancel an Active Timer: Select TIMER 1 OFF or TIMER 2 OFF. To Set Both TIMER 1 and TIMER 2: • Follow the steps above to set each Timer. The Timer with the least amount of countdown time has display priority. The countdown display for the second timer is shown automatically when the first timer has ended.
Oven Features Heating Modes Available in Each Oven The following illustrations give an overview of what happens in the oven with each mode. The arrows represent the location of the heat source during specific modes. The lower element is concealed under the oven floor. BAKE, PROOF or WARM Baking is cooking with heated air.
Oven Features Microwave Modes available only in Single or Upper Ovens The following illustrations give an overview of the heating activity with each mode setting. The arrows represent the heat source for specific cooking modes. Cooksmart™ – This mode combines pre-programmed microwave energy and convection temperatures.
The moisture may condense on any surface cooler than the inside of the oven, such as the control panel. • Your new Thermador ® oven has an electronic temperature sensor that accurately maintains the temperature selected. Your previous oven may have had a mechanical thermostat that drifted gradually over time to a higher temperature.
Oven Features GENERAL TIPS • Placing racks in oven: To insert racks into the oven, hold the rack with the back rail up and toward the back. Place the safety hooks under the front of the rail guides. Push the rack into the oven, lifting the rack stops over the front of the rail guides.
Upper Oven Operations Cooksmart™ ® Cooksmart™ combines convection heat and microwave energy to cook food in about half the conventional cook time (i.e. 12 minutes conventional time = 6 minutes Cooksmart™ time). Cooksmart™ modes include: CS1 - Breads, Desserts CS2 - Large Roasts, Poultry, and Casseroles CS3 - Small Roasts, Poultry, and Appetizers CS4 - Vegetables CS5 - Frozen Foods...
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Upper Oven Operations Cooksmart™ Mode – Upper or Single Oven ONLY 6. Select START to preheat oven. (Example shows cook time converted to Cooksmart™ time: 6:00 minutes.) • When the oven reaches the correct temperature one beep will sound and the word “PREHEAT” disappears. 7.
Upper Oven Operations Cooksmart™ CS1 - Guidelines for Breads and Desserts • Preheat oven and bake using one rack at a time. • Place rack in center of oven unless specified otherwise. • Use the longest conventional baking time given in a recipe. •...
Upper Oven Operations Cooksmart™ 2 – Upper or Single Oven ONLY CS2 – Guidelines for Large Roasts and Poultry (over 4.5 lbs.) and Casseroles. • Allow approximately 1/2 the conventional cooking time. • Use this mode for meats over 4.5 lbs. •...
Upper Oven Operations Cooksmart™ 3 – Upper or Single Oven ONLY CS3 – Guidelines for Small Roasts and Poultry (less than 4.5 lbs.) and Appetizers • Allow approximately one-half the cooking time. Calculate the total minutes per pound and enter the total cook time. •...
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Upper Oven Operations CS3 – Guidelines for Small Roasts and Poultry, chart continued CS3 POULTRY Chicken: Breasts - with skin & bones (place in pan with skin up) Breasts, Boneless, Skinless marinated Pieces (place in pan with skin up) Whole, unstuffed (place on V-rack in bottom of two-piece broil pan) Cornish Hens, unstuffed:...
Upper Oven Operations Microwave Mode – Upper or Single Oven ONLY • Remove all racks except one. • Use rack level 3, unless otherwise noted. • Place food in center of rack. • Rack positions are numbered from the bottom (position #1) to the top (position #6), see page 14.
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Upper Oven Operations Microwave Mode – Upper or Single Oven ONLY 5. Select START. • Door latch will lock door. • Cooking will start. • Cook time will count down 6. Optional step: To check or stir food, select Pause/Resume. •...
Upper Oven Operations Microwave Cooking – Upper or Single Oven ONLY COOKING FRESH VEGETABLES • Cook on rack level 3 on HI power. • Times are for vegetables peeled, trimmed and ready to cook. • Stir or rearrange vegetables once during cooking. •...
Upper Oven Operations Microwave Cooking – Upper or Single Oven ONLY • Place all items below on rack level 3. FOOD ITEMS (AMOUNT/WEIGHT) Beverage/Cup of Soup - 6 oz. Butter, 1 stick ( cup) - melted Butter, 1 stick ( cup) - softened Chocolate Chips,...
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Upper Oven Operations Micro Broil Mode – Upper or Single Oven ONLY • Do not Preheat. • Oven door will lock during this program. • Always use the two-piece broil pan packaged with your oven. To set the Micro Broil mode: 1.
Upper Oven Operations Continued from previous page 8. Use number pads to select cook time. Example shows 15 minutes selected. Message scrolls in display. 9. Select START. 10. Optional step: To check food for doneness, or to turn over at half time, use PAUSE/RESUME.
Upper Oven Operations Custom Combination Program – Upper Oven Programming Convection with Microwave • Custom Combination allows the combination any oven temperature with any microwave power level and select time. • Select the cooking mode and oven temperature and preheat. •...
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Upper Oven Operations Continued from previous page 6. Select a power level. While the HI power is flashing, select the power level immediately before setting the cooking time. The example shows a power level of 40%. 1=10% 6=60% 2=20% 7=70% 3=30% 8=80% 4=40%...
Upper Oven Operations Continued from previous page 11. To resume cooking, select PAUSE/RESUME. Message scrolls in display. 12. At the end of the set cooking time, END lights in the display and 4 beeps signal. The oven elements remain on until the UPPER OFF pad is touched. CAUTION: Many factors affect cooking performance.
Upper Oven Operations Defrosting Tips and Recommendations • Defrost uncooked meat, fish and poultry using the DEFROST mode. • Defrost mode is programmed using 30% microwave power. • No thermal heat is used during DEFROST mode. • The convection fan also runs during the DEFROST mode to help speed up defrosting. •...
Oven Operations Upper/Lower Oven Operations FAST PREHEAT can be used to preheat the oven faster. To use FAST PREHEAT: • Always select the cooking mode first. Change the oven temperature if necessary. • Then touch FAST PREHEAT. • Then touch START. •...
Oven Operations • Preheat when using the Bake mode. • Baking time will vary with the size, shape and finish of the baking utensil. Dark metal pans or nonstick coatings will cook faster with darker results. Insulated bakeware will lengthen the cooking time for most foods.
Oven Operations Convection Mode Operation To Set the Convection mode: 1. For double ovens, select upper or lower oven. 2. Select CONVECTION. The temperature is automatically set at 325°F. Message scrolls in display: Select Convection temperature then touch START 3. To change the temperature: To change the temperature from 325ºF, select another temperature immediately before starting.
Oven Operations Convection Bake Mode Operation To set the Convection Bake mode: 1. For double ovens, select upper or lower oven. 2. Select CONVECTION BAKE. The temperature is automatically set at 325°F. Message scrolls in display: Select Convection Bake temperature then touch START 3.
Oven Operations To set Roast mode: 1. For double ovens, select upper or lower oven. 2. Select ROAST. The temperature is automatically set at 350ºF. Message scrolls in display: Select Roast temperature then touch START 3. To change the temperature from 350ºF, use number pads to select another temperature.
Oven Operations Convection Roast Mode and Probe Operation Use the oven meat probe to take the guesswork out of roasting meats. The meat probe allows you to prepare perfectly roasted meats and poultry by roasting to a specific internal temperature. It is easy to roast meats to an exact temperature for medium rare, medium, medium well or well done.
Oven Operations Convection Roast Mode and Probe Operation To change the Convection Roast Temperature after the mode has started, touch CONVECTION ROAST twice. Use the number pads to select new temperature. Touch Start To change the Probe Temperature after the mode has started, Touch PROBE.
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Oven Operations Convection Roast Recommendations MEAT AND POULTRY UNCOVERED PAN TEMPERATURE Beef: Standing rib 325°F 3 to 6 lbs. Boneless rib 325°F 1 to 4 lbs. Sirloin, boneless 325°F Rump, eye 3 to 6 lbs. Tri-tip 425°F Tenderloin 1-1/2 to 3 lbs Chicken: 3 to 5 lbs.
Oven Operations Broil and Convection Broil Mode Operation • Do not Preheat for Broil or Convection Broil. • Broil with the door closed. The control panel will be damaged if door is open during broiling. • Always use the broil pan packaged with your oven. •...
Oven Operations The Warm mode will keep hot, cooked foods at serving tempera- ture. Always start with hot food. DO NOT use this mode to heat cold food other than for crisping crackers, chips and dry cereal. Serving dishes, plates and cups may be kept warm with this mode. Do not use the WARM mode to cook food.
Oven Operations • In double oven models, each oven can be set to operate on a separate timed mode. • Be sure that the time of day clock is displaying the correct time. • The timed mode automatically turns off the oven at the end of the cook time.
Oven Operations Timed Cook Operation (continued) To delay the Start of the timed mode: Example shown has time of day set at 3:00 Follow steps 1, 2 and 3 on previous page. After the number of hours/minutes are selected for the food to cook, select the Stop Time.
Oven Operations Setting the Sabbath Mode • This mode is Sabbath compliant for religious faiths with “no work” requirements on the Sabbath. • The BAKE mode is the only cooking mode that can be used with Sabbath mode. To set the Sabbath mode: 1.
Care and Cleaning Tips for Self Cleaning the Oven Your new oven features pyrolytic self cleaning. When set into the Clean mode, the oven reaches a high temperature that burns off the food soil. • As a safety feature, the oven door locks during Self Clean to protect you from very high temperatures.
Self Cleaning Self Clean Mode Operation • Self-Clean only one oven at a time. • The oven light does not operate during this mode. • Be sure that the time of day clock is displaying the correct time. • Three hours is the preset length of cleaning. To set the Self Clean mode to start now: 1.
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Self Cleaning Self Clean Mode Operation (continued) To delay the start of the Self Clean mode: 1. For double ovens, select upper or lower oven. 2. Select SELF CLEAN. The number of clean hours (3:00) is displayed automatically. Use the number pads to change the time if necessary.
Oven Care and Cleaning Oven Finishes / Cleaning Method The entire oven except the oven door gasket can be safely cleaned with a soapy sponge, rinsed and dried. Do not rub or clean the oven gasket If stubborn soil remains, follow the recommended cleaning methods below. •...
Do-It-Yourself Maintenance Do-It-Yourself Maintenance Removing the Lower Oven Door The Upper or Single oven door is not removable. CAUTION USE CAUTION WHEN REMOVING THE DOOR. THE DOOR IS VERY HEAVY. • Make sure oven is cool and power to oven has been turned off before removing the door.
Do-It-Yourself Maintenance Do-It-Yourself Maintenance Replacing the Oven Light NOTE: The Upper or Single Oven Light must be replaced by a qualified service tech- nician. CAUTIONS: To prevent personal injury: • Before replacing the light bulb, be sure the electric power is turned off at the circuit breaker. •...
For authorized service or parts information, phone (800) 735-4328. We want you to remain a satisfied customer. If a problem occurs that cannot be resolved to your satisfaction write to Thermador Customer Support Center, 5551 McFadden Avenue, Huntington Beach CA, 92649 or call: 1-800-735-4328.
Problem Solving / Consumer Service Solving Baking Problems With either BAKE, CONVECTION or CONVECTION BAKE, poor results can occur for many reasons. Check the recommen- dations below for causes of the most common problems. Since the size, shape and material of bakeware directly affect the baking results, the best solution may be to replace old bakeware that have darkened and warped with age and use.
Extendable Rack was left in oven during self clean. Apply a small amount of vegetable oil to the rack support areas to facilitate rack extension and removal. Color change is permanent. To order a replacement Extendable Rack, phone Thermador Customer Support at (800) 735-4328.
Covers one year from date of installation, or date of occupancy on a new or previously unoccupied dwelling. Save your dated receipt or other evidence of installation / occupancy date. Thermador pay for all repair labor and replacement parts found to be defective due to materials and workmanship.
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