Troubleshooting - Bissell AEROSWIFT 2612 Series User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn Power Switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Brush Roll
doesn't
rotate
Vacuum
won't pick
up dirt
Dirt is
escaping
from the
vacuum
Vacuum is
hard to push
10
www.BISSELL.com
Possible causes
Belt is broken or stretched.
Brush Roll has lodged debris or
other entanglements, keeping the
brush from rotating.
Filter is dirty.
The main hose is not connected.
There is a crack or hole in the
main hose.
Brush Roll is not turning.
There is a clog in the vacuum.
The Dirt Tank is not seated
correctly.
The Dirt Tank is full.
Filters are missing.
The Dirt Tank is not seated
properly.
Incorrect height adjustment.
Remedies
Follow maintenance instructions on
checking brush and belt (page 9).
Check the Brush Roll and
remove debris, also check the belt
for any breaks or tears and replace if
necessary.
Remove and rinse pre-motor filter,
allowing enough time for them to
dry completely before reinserting.
Locate the hose and reconnect
by pushing the hose connection
to secure the latch and secure
the other end of the hose into the
vacuum base.
If there is a crack or hole, order a
new hose from BISSELL.com/parts.
Remove brush and clean brush &
brush ends, see page 9.
Check for debris build-up or clogs in
the inner tank, hose and foot/lower
hose; see online video for more help.
Press the Tank Release Button to
release the Dirt Tank and reseat
properly.
Empty the Dirt Tank.
Check to see if the filter is in place.
Press the Tank Release Button
and remove the Dirt Tank, then
return it inserting the bottom first
and pivoting the tank towards the
vacuum until it "clicks" into place.
Adjust knob to higher setting.