Trouble Shooting - Defy DUF300 Instruction Manual

Trouble shooting

Please review this list before calling a service centre. This list includes frequent
complaints that do not arise from defective workmanship or material usage. Some of the
features described below may not apply to your model.
Symptom
The freezer does not
operate.
Compressor is not
running.
The freezer is running
continuously or for a long
time.
There are noises coming
from the freezer like liquid
spilling or spraying.
The door is not closing.
Appliance freezes too
much
Food is not frozen
Check
Make sure the freezer plug is securely plugged in.
Check for a blown fuse or tripped circuit breaker.
Test the wall socket for power using another appliance.
Inspect the electrical cord for damage.
Eliminate the use of an extension cord, if any is being used.
Your freezer is not plugged into the wall socket. Make sure
that the plug is properly fitted into the wall socket.
Have the temperature adjustments been correctly made?
Power might be cut off.
The ambient room temperature may be high. This is quite
normal.
The freezer might have been plugged in recently or might
have been loaded with food. Cooling down of the freezer
completely may last for a couple of hours longer.
Large amounts of hot food might have been put in the freezer
recently. Hot food causes longer running of the freezer until
the food has cooled.
The freezer door might have been opened frequently or left
ajar for a long time. The warm air that has entered into the
freezer causes the freezer to run for longer periods. Open the
door less frequently.
The freezer door might have been left ajar. Check that the
door is properly closed.
The freezer is adjusted to a very low temperature. Adjust the
freezer temperature to a warmer degree and wait until the
temperature is achieved.
The door seal of the freezer may be soiled, worn out, broken
or not properly seated. Clean or replace the seal. A damaged/
broken seal causes the freezer to run for a longer period of
time in order to maintain the current temperature.
Liquid and gas flow occur in accordance with the operating
principles of your freezer. It is normal and not a fault.
Appliance is not level.
Incorrect packing of foods may prevent the door from closing.
Repack the foods that are obstructing the door.
Temperature is set too cold. Turn the temperature to a warmer
setting temporarily.
Door open for an extended period. Close the door.
Large quantity of food placed in the freezer in the last 24
hours. Adjust the temperature to a colder setting temporarily.
The appliance is near a heat source. Move the appliance.
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