Trouble Shooting - Defy K70475NE Instruction Manual

8

Trouble Shooting

Please review this list before calling a service centre. It could save you time and money. This list includes
frequent complaints that do not arise from defective workmanship or material usage. Some of the features
described here may not apply to your model.
Symptom
The refrigerator does not
operate.
Condensation on the side wall
of the fridge compartment.
Compressor is not running.
Condensation on the inner
walls of refrigerator.
Food kept in the fridge
compartment drawers are
freezing.
Freezer temperature is very
low while the fridge
temperature is sufficient.
Fridge temperature is very low
while the freezer temperature
is sufficient.
Temperature in the fridge or
freezer is very high.
Check
• Make sure the refrigerator plug is securely plugged in.
• Check for a blown fuse or tripped circuit breaker.
• Test the wall socket for power using another appliance.
• Inspect the electrical cord for damage.
• Eliminate the use of an extension cord, if any is being used.
• Very cold ambient conditions. Frequent opening and closing of the door.
Highly humid ambient conditions. Storage of food containing liquid in open
containers. Leaving the door ajar. Switching the thermostat to a colder degree.
• Decreasing the amount of time the door is left open or using it less
frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
• The protective thermal relay of the compressor will blow out during sudden
power failures or plug-outs and plug-ins as the refrigerant pressure in the
cooling system of the refrigerator has not yet been balanced. Your refrigerator
will start running approximately after 15 minutes. Please call a service centre if
the refrigerator does not start up at the end of this period.
• The refrigerator is in defrost cycle. This is normal for an automatic defrosting
refrigerator. The defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the wall socket. Make sure that the plug
is properly fitted into the wall socket.
• Have the temperature adjustments been correctly made?
• Power might be cut off.
• Hot and humid weather increases icing and condensation. It is normal and
not a fault.
• Doors might have been left ajar; ensure the doors are fully closed.
• Doors might have been opened frequently or left ajar for a long time; open
them less frequently.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
• The freezer temperature is adjusted to a very low temperature. Adjust the
freezer temperature to a warmer degree and check.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
• The fridge temperature might have been adjusted to a very high degree.
Fridge adjustment has an effect on the temperature of the freezer. Change the
temperature of the fridge or freezer until the fridge or freezer temperature
reaches a sufficient level.
• Doors might have been opened frequently or left ajar for a long time; open
them less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator recently.
Wait until the fridge or freezer reaches the desired temperature.
• The refrigerator might have been plugged in recently. Complete cooling
down of the refrigerator takes time.
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