Assistance Guide; Component Code Numbers - Navistar ProStar+ Operation And Maintenance Manual

Foreword

Assistance Guide

When parts are required, always provide the unit code number,
vehicle model, and vehicle serial number.
salesperson to assist you in obtaining this information upon
delivery.
For information not given in this manual, or if you require
services of trained service personnel, we urge you to contact a
nearby International dealer or phone 1-800-44-TRUCK (87825)
for assistance.
Every customer is entitled to the best service, both from the
product itself and from the firm that sells and services that
product.
For any reason, if you do not feel you are receiving these
services in connection with the operation of your vehicle or
the sales transaction, you should return to your selling dealer,
so that these matters can be corrected to your satisfaction. If
the matter is not resolved at that time, it is suggested that the
following steps be taken:
Contact a Member of Management at the Dealer.
Discuss the details of the difficulty. In most instances, any
problem can be resolved to your satisfaction by the owner or
manager in charge.
2
Contact Closest Navistar, Inc. Regional Sales Office.
Addresses of Regional Sales Offices are found in the front
of this manual.
Request the
offices, it is important to include the following information in your
communication:
• Name under which new vehicle was purchased, address,
and telephone number of purchaser
• Vehicle model, year, vehicle identification number,
component code, and serial number
• Vehicle delivery date and present mileage
• Location where purchased
• Details of the problem

Component Code Numbers

Code numbers are the basis for identifying the components used
on International trucks. They are used by sales personnel to
order the truck, by manufacturing to build that truck, and by parts
personnel to service the truck. Many items in this manual are
identified by codes.
Code numbers are a combination of numbers and / or letters.
These codes are listed on the Line Set Ticket, which is
sometimes known as the vehicle specification card or code
sheet.
Should you desire to contact any of these