Omron Total Power + Heat PM800 Instruction Manual page 32

Problem
The pads are not getting hot.
The pads are too hot on the
skin and there is a burning
scent.
E1 is displayed.
E2 is displayed.
E3 is displayed.
E4 is displayed.
The operating time is short or
the device does not operate,
even when the battery is fully
charged.
If you are not able to solve your problem, contact 1-800-634-4350.
6. TROUBLESHOOTING
Possible cause
The cord is not connected to
the device properly.
The cord is disconnected or
shortcircuited.
The cord is shortcircuited.
The pad with gel is damaged.
The cord is not connected to
the device properly.
The cord is internally
shortcircuited.
There are errors in the device.
The device is being used
outside of the operating
temperature.
This may be due to the life of the rechargeable battery. However,
the battery cannot be replaced.
Please dispose of the device.
32
Solution
Check if the cord is properly
connected.
Replace the cord with pads.
Stop using the device
immediately, and replace the
cord with pads.
Stop using the device
immediately, and replace the
entire cord with pads and/
or gels.
Check if the cord is properly
connected. If the error is still
displayed, the cord may be
broken (damaged). Replace the
cord with pads.
Stop using the device
immediately and replace the
cord with pads.
The device may be damaged.
Stop using the device
immediately, and contact 1-800-
634-4350.
Leave the device within the
operating temperature (+50 °F
to +104 °F (+10 °C to +40 °C))
for a while before use.