Harmonic NSG 9116 Hardware Installation page 51

Troubleshooting
Warning Message
Web client:
NSG Cooling fan X
failure (X=1-4)
Control panel:
Fans-X failure
Web client:
NSG Firmware file
download failed.
Control panel:
FW download
Web client:
NSG Incomplete or
corrupt firmware file.
Load failed, booting
with previous
firmware.
Control panel:
FW corrupt file.
Web client:
TSout nearing
oversubscription.
Control panel:
Nearing Oversub
Web client:
TSout X Number of
services exceeds
limit
Control panel:
No srvcs exceed
Description
Fan X (X = 1-4) is
malfunctioning.
Failed to download new
firmware file using the
specified
upgrade_server/path/
filename.
Firmware download
from upgrade server
succeeded, but new
firmware could not be
loaded to Flash due to
file corruption.
The QAM utilization is
above the configured
threshold.
The number of
provisioned services
exceeds the configured
threshold per TSout.
Warnings for the NSG Unit
Solution
1. Check fan's power
connector.
2. Replace fan. You can
replace the fan while the
system is on, as follows:
Disconnect the fan
power cable. Release
the fan's four screws.
Replace with a new fan.
Check to see if the path is
correct.
Call Customer Support.
Consider using another
QAM.
Deprovision one or
more services.
Or
Configure a higher
threshold
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