Aquos R3 User Manual
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Aquos R3 User Manual

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AQUOS R3
User Guide

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  • Page 1 AQUOS R3 User Guide...

  • Page 3: Table Of Contents

    Getting Started Package Contents............... 6 Parts & Functions.............. 6 SIM Card................8 Internal Storage and SD Card......... 10 Charging Handset..............14 AQUOS R3 User Guide Contents Power On/Off..............16 Making Initial Settings............ 17 Google Account..............18 Unlocking Screen...............21 Basic Operations Basic Operations............... 24 Using Manner Mode............
  • Page 4 Using Tethering.............. 123 Handset Settings About Settings............... 126 Data Usage Settings............127 Battery Settings.............133 Display Settings............. 135 Sound Settings..............141 AQUOS Useful Settings..........146 Security & Location Settings........150 System Settings..............163 Other Handset Settings..........169 Global Services Global Roaming............... 180 Calling from Outside Japan...........181 For Assistance Handset Powers Off............

  • Page 5: About The User Guide

    Display. Key labels in the User Guide are simplified for description purposes and differ with actual Display. Other Notations In the User Guide, the product is referred to as "handset." microSD™/microSDHC™/microSDXC™ Card is referred to as "SD Card." "808SH" here refers to this mobile phone "AQUOS R3."...

  • Page 7: Getting Started

    Getting Started Package Contents............... 6 Parts & Functions.............. 6 SIM Card................8 Internal Storage and SD Card......... 10 Charging Handset..............14 Power On/Off..............16 Making Initial Settings............ 17 Google Account..............18 Unlocking Screen...............21...

  • Page 8: Package Contents

    Package Contents Parts & Functions Package Contents Handset (Front) ・Handset (AQUOS R3) ・Battery is built into handset. ・Handset back cover is not removable. ・SIM Removal Tool (Complimentary sample) ・TV Antenna Cable (Complimentary sample) ・クイックスタート (Japanese) ・お願いとご注意 (Japanese) Name Description Earpiece/ Hear the other party's voice, music, video, etc.
  • Page 9 Handset (Back and Sides) Handset Keys Name Description Volume Up Increase volume. Name Description Use while recording videos or when talking Volume Decrease volume. through Speakerphone. Down Key (Recorder Mic) Make sure not to cover Recorder Mic. Turn Display off/on. Long Press for power Power Key Mobile on/off, reboot, etc.

  • Page 10: Sim Card

    SIM Card With Display upward, push tip of SIM Removal Tool into Card SIM Card is an IC card containing phone number and other Tray eject hole customer information. Handling SIM Card Check the following regarding SIM Card handling. ・Push tip firmly straight into hole until Card Tray slides out. IC (gold) chip ・For SIM Card handling, see SoftBank Website.
  • Page 11 Removing SIM Card SIM-Unlocking Handset Always power off beforehand. Handset can be SIM-unlocked. SIM-unlocking handset allows other-carrier SIM cards to be used with it. ・Some services, functions, etc. may have restrictions when With Display upward, push tip of SIM Removal Tool into Card an other-carrier SIM card is used.

  • Page 12: Internal Storage And Sd Card

    Internal Storage and SD Card Save Location Handset supports SD Card up to 512 GB. Some SD Cards may By default, data, including photos and videos taken not operate properly. with handset, is saved in internal storage. Even with Internal storage can be used for saving data including system downloaded commercially-available applications described data, applications, and video and photos taken with Camera.
  • Page 13 Formatting SD Card Set SD Card in Card Tray When using a new SD Card for the first time, always format it on handset. ・Formatting erases all data on SD Card. Format SD Card with caution. ・When formatting, keep handset charged or charge it ・Place gently, noting orientation of SD Card (terminal side adequately beforehand.
  • Page 14 Enter Operation Password ・If Operation Password is unset, follow onscreen prompts. Storage settings Done All data on SD Card is erased. Format FORMAT SD CARD...
  • Page 15 Unmounting SD Card Removing SD Card Always power off beforehand. In Home Screen, (Settings) With Display upward, push tip of SIM Removal Tool into Card Tray eject hole ・Push tip firmly straight into hole until Card Tray slides out. Storage Pull out Card Tray ・With Display upward, pull out Card Tray.

  • Page 16: Charging Handset

    Charging Handset About Charging Battery is built into handset. The following charging options are available. Internal Battery Charging Description Option A lithium-ion battery is built into handset; it is not Connect handset and AC Adaptor (optional AC Adaptor removable. accessory) directly. Wireless Charge the Handset using a third party Charger...
  • Page 17 Charging with AC Adaptor Charging with a Wireless Charger Use an AC Adaptor (USB Type-C™ quick charge AC Adaptor for A third party wireless charger can be used to charge the USB PD [ZSDBAS] (SB-AC20-TCPD)) (optional accessory). Handset. See the User Guide for your wireless charger for For information on other peripheral devices, see SoftBank information on charging the Handset.

  • Page 18: Power On/Off

    Power On/Off Powering Off Powering On Power Key (Long Press) Long Press Power Key until SHARP logo appears Power off Handset powers on, and lock screen appears after a while. ・If confirmation appears, follow onscreen prompts. ・An initial settings wizard may appear the first time handset is powered on.

  • Page 19: Making Initial Settings

    Making Initial Settings Set up a Google Account When powering on the first time, an initial settings wizard appears for optionally making Wi-Fi, Google™ account, and other settings. Follow onscreen instructions to set items. Insert SIM Card before powering on handset. Making Initial Settings Select language then START...

  • Page 20: Google Account

    Google Account Skip Use a Google Account and get more convenience with Google services. A Google Account is required to use some services or fully use some applications. Google Account Cautions Google Account Mail Address & Password Be careful not to forget your Google account mail address and password.
  • Page 21 Google Set/enter date of birth and gender Next Window for logging in to a Google account opens. Select a mail address Next Create account ・ To create another mail address, Tap Create a different Gmail address Create Gmail address Enter user name (mail address) Next For myself...
  • Page 22 Signing in to a Google Account Check the privacy policy and terms of use I agree In window for logging in to a Google account, enter mail address Next Next Enter password Next Select whether to enable data backup ACCEPT Follow onscreen prompts You are signed in to your Google Account.

  • Page 23: Unlocking Screen

    Unlocking Screen Unlocking Screen Screen Lock When Display is turned off (screen lock active), Power Key After a period of inactivity, Display turns off to save battery power (screen lock active). Screen lock prevents accidental Touchscreen operation. Lock screen appears. In lock screen, Flick ・To activate screen lock manually, Press Power Key when Display is turned on.

  • Page 25: Basic Operations

    Basic Operations Basic Operations............... 24 Using Manner Mode............24 Using Airplane Mode............26 Using Fingerprint Authentication Function....26 Updating the System............29 Using ROBOQUL..............30...

  • Page 26: Basic Operations Basic Operations

    Basic Operations Using Manner Mode Mute ringtones and other handset sounds to avoid disturbing Selecting Options and Navigating others around you. Screens Manner mode setting is also accessible from Quick Settings Window. Tap items, icons, onscreen keys, etc. to open assigned items. Manner Mode Options Settable items are the following.
  • Page 27 Canceling Manner Mode (Vibe) Using Manner Mode (Mute) Press Volume Up/Down Key for volume bar, (Vibe) (Mute) Press Volume Up/Down Key Icon changes to (Manner OFF), and handset exits Manner mode. Volume bar appears. (Manner OFF) Icon changes to (Vibe), and handset enters Manner mode (vibe).

  • Page 28: Using Airplane Mode

    Using Airplane Mode Using Fingerprint Authentication Function Leaving power on, suspend signal-transmitting functions. Fingerprint Authentication Function Activating Airplane Mode Hold finger to sensor to authenticate and use handset. Use this function to unlock screen or access Notifications Window. Drag Status Bar down Fingerprint Authentication Function Cautions Observe the following when using the fingerprint...
  • Page 29 Saving Fingerprints Follow onscreen prompts and set pattern / lock no. (PIN) / password for unlocking screen In Home screen, (Settings) Security & location ・This is a backup method for unlocking the screen if unable to authenticate with your fingerprint. ・If method for unlocking screen is setting other than Security &...
  • Page 30 Fingerprint Sensor Cautions DONE Observe the following when using Fingerprint Sensor. ・Do not hit or subject handset to excessive shock. May cause malfunction or damage. Do not scratch sensor surface or poke with a pen, pin, or other pointed object. ・Do not place stickers on sensor surface or mark with ink.

  • Page 31: Updating The System

    Updating the System Advanced System update Check whether system updates are required via the network, and update manually as required. Software Update Cautions Applications Applications may be updated or newly added, or names, icons, operations and user interfaces of applications may be changed.

  • Page 32: Using Roboqul

    Using ROBOQUL NEXT When charging using ROBOQUL and handset is powered on, ROBOQUL swivels when Display lights up, at start of charging, for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL makes an audio notification as it swivels. ROBOQUL Firmware Updates ROBOQUL firmware is updatable.
  • Page 33 Setting is complete. ・ Tap Operations of ROBOQUL to toggle on ( )/off Viewing Information on ROBOQUL In Home screen, (AQUOS Useful) In ROBOQUL setting window, More info ROBOQUL setting ROBOQUL setting window opens.

  • Page 35: Touchscreen/Text Entry

    Touchscreen/Text Entry Using Touchscreen............34 Text Entry.................35...

  • Page 36: Using Touchscreen

    Using Touchscreen Touch & Hold Handset uses a touchscreen-type Display. Operate with your Contact Display lightly; release finger when screen changes. fingers on Display. About Touchscreen In Case of Unintended Operation If handset initiates operation without Touchscreen (Display) being operated or does not respond after Touchscreen being operated, Press Power Key to turn off Display, Press Power Key again to turn on Display and then operate handset.

  • Page 37: Text Entry

    Text Entry Pinch/Spread Contact Display lightly, then move fingers toward each other Keyboards (Pinch) or away from each other (Spread). Use onscreen keyboards for text entry. ・ Tap Text entry field for keyboard. To hide it, Tap ・Text entry descriptions are for Google Keyboard (default input method).
  • Page 38 Switching Keyboards In a text entry window, or Touch & Hold Entry mode is switched. ・ Tap to toggle between alphabet entry mode and number/symbol entry mode. ・ Touch & Hold switch to emoji/emoticon entry mode. Entering Letters To enter Phone: In a text entry window, Phone is entered.

  • Page 39: Handset Interface

    Handset Interface Handset Screens............... 38 Icons at Display Top (Status Bar)........45 Checking Notifications (Notifications Window).....46 Checking Notifications (Quick Settings Window)..48 Capturing Screenshots (Clip Now)........50 Scrolling Screen Automatically (ScrollAuto)....51...

  • Page 40: Handset Screens

    Settings" for details. 3　Appear when emopa is configured. See "エモパーを利用す る (http://help.mb.softbank.jp/aquos-r3/05-08-12.html)" (Japanese) for details. Home Screen & App List Most handset operations start in Home Screen or in app list. In Home Screen, Drag Favorites Tray to top of Display for app list and activate applications, change handset settings, etc.
  • Page 41 Navigation Bar Portrait Orientation & Landscape Orientation Tap, Drag, or Flick icons on Navigation Bar (Display bottom) for the following functions/operations. appears in Navigation Bar when handset is rotated horizontally. Tap to switch current screen to landscape orientation. To switch screen to portrait orientation, rotate handset vertically and Tap Enable Auto-rotate screen...
  • Page 42 Multi-Window From application history at bottom of Multi-Window, Tap next Split screen to view and operate two applications. application Activate the two applications beforehand. Viewing and operating (Address Book) and (Phone) is described as an example. ・Viewing in Multi-Window is not available for some applications.
  • Page 43 Changing Wallpaper Home screen Lock screen Home screen and lock screen Touch & Hold open area of Home Screen Setting is complete. ・ Tap Home screen to set the image as Wallpaper for Home Screen only. Wallpapers ・ Tap Lock screen to set the image as Wallpaper for lock screen only.
  • Page 44 Adding Shortcuts Adding Widgets Add Album, Analog clock, etc. as follows. In app list, Touch & Hold application and Drag to "Add to home screen" Touch & Hold open area of Home Screen Release finger at location to add shortcut Widgets Shortcut is added.
  • Page 45 Adding Folders Drag to location to add widget Add folders to collect icons. ・Folders can also be created in Favorites Tray and app list. In Home Screen, Touch & Hold icon to place in folder Widget is added. ・Drag to sheet visible at edge of Display to toggle sheets and add.
  • Page 46 Making Home Screen Settings Deleting Folders Settable items are the following. In Home Screen, Touch & Hold folder Drag to "Remove" ・Delete folders the same way in Favorites Tray and app Item Description list. Set whether to show dots with application ・Applications in folder are also deleted.

  • Page 47: Icons At Display Top (Status Bar)

    Icons at Display Top (Status Bar) Main Notification Indicators Indicators (new message notification, handset status, etc.) Notification Indicators appear on the left. appear at the top of Display. ・Notification Indicators do not appear in lock screen. Status Bar Layout Indicator Description Glove Mode On Call (Dialing/Arriving/in Progress)

  • Page 48: Checking Notifications (Notifications Window)

    Checking Notifications Main Status Indicators (Notifications Window) Status Indicators appear on the right. Open notifications and check handset status. Opening Notifications Window Drag Status Bar down Indicator Description Battery Strength Charging Battery Saver On Signal Strength No Signal (4G LTE/4G/3G) Notifications Window opens.
  • Page 49 Notifications Window Layout Checking Notifications Drag Status Bar down Notifications and active functions Use corresponding functions. Notifications Window opens. Manage notifications. Delete all notifications and close Notifications Window. Deleting Notifications 1　Usable functions depend on the notification. As an example, dial or send an SMS to the phone number of a new call.

  • Page 50: Checking Notifications (Quick Settings Window)

    Checking Notifications (Quick Deleting All Notifications Settings Window) Tap icons to toggle functions on/off, etc. Drag Status Bar down Opening Quick Settings Window Drag Status Bar down Notifications Window opens. CLEAR ALL Notifications Window opens. Drag Status Bar down All notifications are deleted. ・Some notifications may not be deleted.
  • Page 51 Quick Settings Window Layout Adding Setting Keys In Quick Settings Window, Touch & Hold Setting key below "Hold and drag to add tiles" Drag Setting key to target location Deleting Setting Keys In Quick Settings Window, Touch & Hold Setting Drag to "Drag here to remove"...

  • Page 52: Capturing Screenshots (Clip Now)

    ・ View captured screenshots in (Photos), etc. In Home screen, (AQUOS Useful) Touch upper left (upper right) corner of Display AQUOS Useful menu opens. Slide finger right/down (left/down) along edge of Display Clip Now Screenshot is saved. Clip Now menu opens.

  • Page 53: Scrolling Screen Automatically (Scrollauto)

    In Home screen, (AQUOS Useful) Clip Now In Home screen, (AQUOS Useful) Clip Now menu opens. Clip Now AQUOS Useful menu opens. ScrollAuto Tap item ScrollAuto menu opens. ON/OFF Setting is complete. Viewing Instructions for Clip Now In Clip Now menu, Help ScrollAuto is enabled.
  • Page 54 ScrollAuto Operations Using ScrollAuto Setting ScrollAuto to Applications The feature may not follow the setting with certain applications. In ScrollAuto menu, Set Apps Tap application name ・ Tap application name to toggle on ( )/off ( ・If confirmation appears, follow onscreen prompts. Drag up slowly Setting Whether to Show Status Bar Indicator while Running Target Applications...

  • Page 55: Phone

    Phone Placing/Answering Calls........... 54 Optional Services..............58 Handset Phone Number............ 65 Making Phone Settings.............66 Address Book..............67...

  • Page 56: Placing/Answering Calls

    Placing/Answering Calls How to dial directly to make a call and answer a call, as well as options when a call is arriving/during a call are described. Support for VoLTE/VoLTE (HD+) and HD Voice Handset supports VoLTE/VoLTE (HD+) and HD Voice for high-quality call sound.
  • Page 57 Calling Emergency Number When Answering Calls (Display Off) Handset Screen is Locked In lock screen, Flick up Emergency Enter number Flick up when call is arriving for emergency service ・Use if method for unlocking screen is setting other than None Swipe .
  • Page 58 In Home Screen, (Phone) Settings Calls Answer phone Answer phone list Touch & Hold message Export AQUOS R3 card Select where message is saved SELECT Call ends. Rejecting Arriving Calls As call is arriving, Flick down ・ When screen is unlocked, Tap...
  • Page 59 (Phone) Settings Calls Answer phone Voice Memo List Other party photo Touch & Hold message Export AQUOS R3 card Select where message is saved SELECT Other party name/number HD Voice ( )/HD+ Voice ( ) call in progress Mute own voice.

  • Page 60: Optional Services

    Optional Services Using VoLTE/VoLTE (HD+) Use these optional services for voice calls: VoLTE (Voice over LTE) is a system enabling voice calls over LTE networks. Compared to voice calls over conventional 3G connections, high-sound quality calls and reduced time until Optional Services ringtones sound are possible.
  • Page 61 Call Forwarding Voice Mail / Call Forwarding Call Forwarding ON In Home Screen, (Phone) Ring Time Tap the ring time Phone opens. Settings Calls Telephone Number of Forwarding Destination the phone number input area Enter the forwarding destination phone number REGISTER Call service settings CONFIRM...
  • Page 62 Canceling Call Forwarding Voicemail In Voice Mail/Call Forwarding screen, tap Voice Mail/Call Forwarding All OFF CONFIRM In Home Screen, (Phone) Phone opens. Settings Calls Call service settings Call service settings open. Voice Mail / Call Forwarding Voice Mail/Call Forwarding opens.
  • Page 63 Canceling Voicemail Voice Mail / Call Forwarding Voice Mail ON In Voice Mail/Call Forwarding screen, tap Voice Mail / Call Forwarding All OFF CONFIRM Ring Time Tap the ring time CONFIRM Voicemail is set. Voicemail Voicemail and Answer Phone Voicemail and Answer Phone differ mainly in the following ways.
  • Page 64 Call Waiting for "Call waiting" ( Requires separate subscription. In Home Screen, (Phone) Call Waiting is set. When Call Arrives during Another Call Phone opens. A tone sounds; Flick up to begin call. Settings Calls Canceling Call Waiting for "Call waiting" ( ) in all service settings screen Call service settings...
  • Page 65 Group Calling Notify Caller ID Requires separate subscription. In Home Screen, (Phone) During a call, Add call Phone opens. Phone opens. Settings Calls Enter number Additional settings Call is added. ・ Alternatively, in Phone, for contact to add. When call connects, Merge Additional settings appear.
  • Page 66 Call Barring Caller ID Network default Hide number Show Restrict outgoing/incoming calls and SMS messages. number ・When attempting to place/send a call/SMS while calling is restricted, a message appears. Message may take time to appear in some areas. Restriction Description - Barring of All Outgoing Calls Restrict all outgoing calls.

  • Page 67: Handset Phone Number

    Handset Phone Number Call service settings Checking Your Phone Number In Home Screen, (Settings) Call service settings opens. Outgoing Call Barring Incoming Call Barring Settings appear. ・Handset number is shown below "Phone number." Follow onscreen prompts Restriction is set. Call Barring Operations Setting Call Barring In Call service settings, Outgoing Call Barring...

  • Page 68: Making Phone Settings

    Making Phone Settings Settings Making Phone Settings Check phone information and make settings. Settable items are the following. Item Description - Sort by Change the sort order of callers/callees in Display Call History. options - Name format Phone settings open. Change how caller/callee names are displayed in Call History.

  • Page 69: Address Book

    Address Book Setting/Canceling Answer Phone Save phone numbers and mail addresses as well as birthdays, In Phone settings, Calls Answer phone Answer nicknames, etc. phone Mannermode Set ringtones for each contact as needed. Address Book Caution Checking Answering Message for Answer Phone In Phone settings, Calls Answer phone...
  • Page 70 Syncing with Contacts on Server Sync handset Address Book with Google contacts on server. Also sign in to a Google Account before syncing with a non-Google Account. In Home Screen, (Settings) Accounts account to sync Account sync Contacts Window for saving new contact opens. ・If confirmation appears, follow onscreen prompts.
  • Page 71 Dialing from Contacts Tap number In Home Screen, (Phone) Handset dials number. Call begins when other party answers. Phone opens. Contacts appear. ・Alternatively, to open Contacts in Home Screen, Drag Favorites Tray to top of Display (Address Book). Tap contact Contact opens.

  • Page 73: Messaging

    Messaging Sending Messages (＋メッセージ (+Message))....72 Using Gmail............... 73 Using Email................76...

  • Page 74: Sending Messages (＋メッセージ (+Message))

    Sending Messages (＋メッセージ (+Message)) Tap recipient Sending New Messages In Home Screen, (＋メッセージ) Message window opens. ・To send to a number/mail address not saved in contacts, tap destination entry field at the top of the display Enter number/mail address and write a message. Tap message entry field Enter message Message is sent.

  • Page 75: Using Gmail

    Using Gmail Follow onscreen prompts Use Gmail (Google's webmail service) as well as your work/ personal email. Account setup is complete. Setting an Account Set up a Google Account or an email account to use Gmail. When activating (Gmail) for the first time, account setup menu appears;...
  • Page 76 Operations when Creating Message Creating/Sending Gmail Adding Cc/Bcc Recipients In message composition window, in Recipient field In Home Screen, (Google) Enter recipient Attaching Files In message composition window, Attach file Select where file is saved Select file ・ To attach files saved in Google Drive, select Insert from Drive Selecting Recipients from Address Book...
  • Page 77 Opening Gmail Forwarding Messages In message window, for message to forward Forward Create message In Home Screen, (Google) ・Alternatively, at bottom of message window, Tap Forward Resetting Messages as Unread In message window, ・Alternatively, in message list, Tap icon for message to reset as unread ( Deleting Messages In message window,...

  • Page 78: Using Email

    Using Email Creating/Sending Email Send/receive email using (Email), an email-only application. In Home Screen, Drag Favorites Tray to top of Display (Tools) (Email) Setting an Account Set up an email account to use email. When activating (Email) for the first time, account setup menu appears;...
  • Page 79 Opening Email Attaching Files In message composition window, Attach file Select where file is saved Select file In Home Screen, Drag Favorites Tray to top of Display (Tools) (Email) Saving Current Message as Draft While creating message, Save draft Discarding Current Message In message composition window, Discard DISCARD...
  • Page 80 Syncing Accounts Manually In message list, Drag down ・Sync sent and received messages manually at any time regardless of the automatic sync settings.

  • Page 81: Internet

    Internet Using the Internet (Chrome)..........80...

  • Page 82: Using The Internet (Chrome)

    Using the Internet (Chrome) Enter search string or URL Use Chrome simply by entering words to search for or URLs. TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
  • Page 83 Adding Bookmarks Opening Saved (Downloaded) Image, Etc. In Home Screen, Drag Favorites Tray to top of Display (Contents Manager) Tap image, etc. In Home Screen, (Chrome) ・ When menu appears, Tap Downloads Chrome activates. Show Website to add Current Website is added to Bookmarks.
  • Page 84 Bookmark Operations Checking Browsing History Editing Bookmarks In Chrome, Bookmarks for bookmark to In Home Screen, (Chrome) edit Edit Edit each item Moving Bookmarks In Chrome, Bookmarks for bookmark to move Move Select location ・SoftBank folder and bookmarks in SoftBank folder cannot be moved.
  • Page 85 Setting Chrome Settings Set items Make Chrome settings. Settable items are the following. Item Description Sign in to your Google Account and make Sign in to settings for bookmarks, history, etc. View Chrome account information. Search engine Select a search engine. Enable or disable the saving of user names and passwords by websites, Passwords...

  • Page 87: Camera

    Camera Capturing Photos/Videos..........86...

  • Page 88: Capturing Photos/Videos

    Capturing Photos/Videos Drag shooting mode at bottom to right and select Picture Photos and videos taken with handset are saved to handset (internal storage). To save them on SD Card, insert SD Card before using Camera, then change save location as follows. In Home Screen, (Camera) COMMON...
  • Page 89 Troubleshooting Photo Viewfinder (Back Camera) Layout Camera exits suddenly Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits. Camera exits automatically after a period of inactivity. The camera automatically shuts down when the battery level is very low.
  • Page 90 Reset manual adjustments. Video Viewfinder appears. ・ Drag shooting mode at bottom to left and select Slow 1　Appears after Tapping Bokeh icon or AQUOS beauty setting Video to capture video with smoother motion than normal. icon. ・ Drag shooting mode at bottom to left and select Time 2　Appears when Flicking right edge of Display to the left.
  • Page 91 See "AIライブ camera and a wide-angle shot is taken ( displayed). ストーリーが作成したショートムービーを再生する (http:// help.mb.softbank.jp/aquos-r3/04-06-08.html)" (Japanese) AI Live Shutter for details. If AI Live Shutter ( displayed) is enabled during video shooting, the AI recognizes people, dogs or cats, etc., decides the image composition and automatically...
  • Page 92 Video Viewfinder Layout While Capturing This explanation uses the screen shown during video-only back camera shooting ( displayed) as an example. Captured still image Displayed when a still image is captured during video shooting. When AI Live Shutter automatically shoots a photo appears at the top of the thumbnail.

  • Page 93: Music & Images

    Music & Images Listening to Music (Play Music)........92 Viewing & Managing Photos/Videos (Photos)....94...

  • Page 94: Listening To Music (Play Music)

    Listening to Music (Play Music) ARTISTS ALBUMS SONGS GENRES Play Music Playing High-Resolution Audio Handset supports high-resolution audio playback. Handset also supports Qualcomm aptX™ HD audio and ® Qualcomm aptX™ Adaptive Audio. ® File Formats Supported file formats: ・3GPP, MPEG-4, ADTS raw AAC, FLAC, MP3, MIDI, XMF, RTTTL/RTX, OTA, iMelody, OGG Vorbis, WAVE Tap item Tap song...
  • Page 95 Music Playback Screen Layout Creating Playlists In Home Screen, (Google) (Play Music) Listen Now opens. Song image ・If confirmation appears, follow onscreen prompts. Toggle repeat all songs, repeat current song, normal playback. Drag slider to adjust playback position. Music library for item/song to add to Song rating playlist...

  • Page 96: Viewing & Managing Photos/Videos (Photos)

    Viewing & Managing Photos/ Adding Currently Playing Song to a Videos (Photos) Playlist View photos/videos stored in internal storage, on SD Card and In Music Playback screen, Add to playlist in Google online storage. This explanation is for users already playlist name logged in to a Google account.
  • Page 97 Slow Video mode. See onscreen prompts "スロービデオモードで撮った動画を再生する (http:// ・ If does not appear, tap screen to make it appear. help.mb.softbank.jp/aquos-r3/04-06-07-02.html)" (Japanese) for details on how to play videos. Adding Photos/Videos to Albums ・ appears on photos with composition that was automatically corrected using Intelligent Framing.
  • Page 98 Printing Photos In file view window for a photo, Print Follow onscreen prompts ・Print can also be used to save images to internal storage or SD Card in PDF format. ・ If does not appear, tap screen to make it appear. Enable/Disable Loop Video Playback In file view window for video, Loop video...

  • Page 99: Application Basics

    Application Basics Confirmation when First Activating Applications..98 Applications..............100 Adding/Deleting Applications........102...

  • Page 100: Confirmation When First Activating Applications

    Confirmation when First Activating Applications DENY ALLOW Set the operation of applications when activating for the first time. The type and content of a confirmation differ with the application. The following explains two types of confirmation: First things first and Battery optimization. Setting Required Permissions for Applications Permit applications to use data on handset, Camera, etc.
  • Page 101 Setting up Battery Optimization in Settings Tap application name Optimize Don't optimize DONE In Home Screen, (Settings) Apps & notifications Setting is complete. Advanced Special app access Battery optimization Not optimized All apps...

  • Page 102: Applications

    Applications Function Shortcuts With some applications, Touch & Hold for shortcuts to Activating Applications functions. Tap function shortcut to launch function directly. In Home Screen, Drag Favorites Tray to top of Display Exiting Applications In any application, Tap repeatedly Tap application Home Screen returns and application exits.
  • Page 103 Opening Recent Apps Window Recent Apps Window Layout Flick Activate recently used applications. Favorites Tray Show application menu. Remove all applications from the list. Recent apps window opens. 1　Flick up to remove from the application list. 2　Appears when Flicking application list to the right. ・In app list, recent apps window does not appear by Flicking ・...

  • Page 104: Adding/Deleting Applications

    Adding/Deleting Applications Tap free application Download a variety of applications (free/paid) from Google Play. Change the setting of downloaded applications to enable manual or automatic updates. Sign in to a Google Account beforehand. Getting Help with Google Play In Google Play, Help &...
  • Page 105 Purchasing Applications Enter password for Google account VERIFY In Home Screen, (Play Store) CONTINUE Google Play opens. ・If confirmation appears, follow onscreen prompts. Tap paid application Application downloads and installs. Purchased Applications Payment Pay once. Re-downloads of uninstalled applications are free of charge.
  • Page 106 Updating Installed Applications Uninstalling Applications Applications installed via Google Play can be deleted (uninstalled). In Home Screen, (Play Store) In Home Screen, (Play Store) Google Play opens. ・If confirmation appears, follow onscreen prompts. Google Play opens. ・If confirmation appears, follow onscreen prompts. My apps &...
  • Page 107 UNINSTALL Application is deleted.

  • Page 109: Managing Data

    Managing Data File Storage..............108 Backup & Restore............108 Importing Data from Other Mobiles......109...

  • Page 110: File Storage

    File Storage Backup & Restore File Save Location Backup/Restore Options Save data to internal storage or SD Card. Backup and restore options are the following. Default save location is internal storage; save location when creating data may be changed depending on application. Option Description Main file types and save locations are the following.

  • Page 111: Importing Data From Other Mobiles

    Importing Data from Other Mobiles After data reception, Drag Status Bar down Import data from other mobiles, etc. using Bluetooth or SD ® Card. Importing Data with Wi-Fi Direct ® (Data Transfer) Transfer data from previously used smartphone to Handset by connecting via Wi-Fi Direct.
  • Page 112 Importing Contacts via Bluetooth (Data ® Transfer) Data import Import phonebook data from smartphone. Import contacts from other mobiles using Bluetooth ® ・Enable Bluetooth beforehand. ® In Home Screen, (Settings) ・If SD Card is not inserted or there is no backup file on inserted SD Card, Select device to import from window appears.
  • Page 113 Importing Data from SD Card (Data Transfer) Data import Import Import data (Address Book, Schedule (Calendar), Notepad, User/Learning dictionary, emopa) saved to SD Card on other mobiles or handset to handset. ・Insert SD Card containing a backup file beforehand. See "Inserting SD Card"...

  • Page 115: Wi-Fi/Bluetooth

    Wi-Fi/Bluetooth ® Connecting by Wi-Fi............114 Using Bluetooth Function..........119 ® Using Tethering.............. 123...

  • Page 116: Connecting By Wi-Fi

    Connecting by Wi-Fi Use Wi-Fi Handset supports Wi-Fi (wireless LAN). Access the Internet via household Wi-Fi networks. Automatic Updates for Optimizing Wi- Fi Connection While using Wi-Fi, updates for optimizing connection may be received or applied automatically. Connecting Selected Access Points Wi-Fi is enabled.
  • Page 117 Wi-Fi Operations Entering Details Manually to Connect Enabling/Disabling Automatic Use of Wi-Fi when High-Quality Network Is Saved (Home Network, Etc.) In Home Screen, (Settings) In Wi-Fi menu, Wi-Fi preferences Turn on Wi-Fi automatically ・ Tap Turn on Wi-Fi automatically to toggle on ( off ( Enabling/Disabling Available Network Notifications...
  • Page 118 Deleting Connected Access Points Add network In Home Screen, (Settings) Enter network name Network & internet Select security Wi-Fi Enter password SAVE Wi-Fi menu opens. Tap connected access point Handset is connected. ・Entering a password is not required if an access point is not security protected.
  • Page 119 Deleting Saved Access Points FORGET In Home Screen, (Settings) Handset disconnects from the access point. ・After disconnecting from an access point connection, the password may need to be entered again to reconnect. Network & internet Wi-Fi Wi-Fi menu opens. Saved networks...
  • Page 120 Using Wi-Fi Direct Tap access point Use Wi-Fi Direct to establish a Wi-Fi connection with other Wi-Fi Direct compatible devices with no need for an access point or Internet connection. In Home Screen, (Settings) Network & internet Wi-Fi FORGET Wi-Fi menu opens. Use Wi-Fi The access point is deleted.

  • Page 121: Using Bluetooth ® Function

    Using Bluetooth Function ® Wi-Fi Direct Connect handset to other Bluetooth devices (e.g., headset) ® for handsfree conversations, or connect to other Bluetooth ® capable mobile phones, etc. to exchange data. Bluetooth Connectivity ® The Bluetooth function is a technology that enables wireless ®...
  • Page 122 Troubleshooting Enabling Bluetooth Function ® Cannot use Bluetooth ® Handset may be in Airplane mode. If in Airplane mode, In Home Screen, (Settings) Connected devices Bluetooth function is disabled. Bluetooth function ® ® Connection preferences can be enabled again after placing handset in Airplane mode.
  • Page 123 Pairing Bluetooth Devices Connecting to Paired Bluetooth Devices ® ® Search for and pair nearby Bluetooth devices. Paired Connect handset and paired Bluetooth device. ® ® Bluetooth devices can be connected easily. ® ・Enable the Bluetooth function on handset and the paired ®...
  • Page 124 Sending Data via Bluetooth (e.g., ® Address Book) Tap target device In Home Screen, Drag Favorites Tray to top of Display (Address Book) Data is sent. Sending to Several Contacts Address Book opens. Touch & Hold contact in Address Book Tap another contact ( Bluetooth...

  • Page 125: Using Tethering

    Using Tethering Setting Tethering When using tethering, several methods are available for About Tethering connecting handset with other devices. Make settings according to connection method and status of target device beforehand. Tethering makes handset act as an external modem (like a Wi- Settable items are the following.

  • Page 127: Handset Settings

    Handset Settings About Settings............... 126 Data Usage Settings............127 Battery Settings.............133 Display Settings............. 135 Sound Settings..............141 AQUOS Useful Settings..........146 Security & Location Settings........150 System Settings..............163 Other Handset Settings..........169...

  • Page 128: About Settings

    Set Display brightness, wallpaper, etc. Sound Set ringtone, notification sound, etc. Set ROBOQUL motion and useful functions Settings open. AQUOS Useful such as Simple mode and Clip Now. Home Change the home application. applications Check memory space of internal storage,...

  • Page 129: Data Usage Settings

    Data Usage Settings Data Usage Operations Check the amount of your mobile data usage (per month) and Setting Data Saver restrict usage. In Data usage menu, Data Saver Use Data Saver Data usage is only as tracked by handset, and may differ from actual data usage statement.
  • Page 130 Checking Mobile Data Usage Checking Data Usage per Application In Home Screen, (Settings) In Home Screen, (Settings) Network & internet Network & internet Network & internet window opens. Network & internet window opens. Data usage Data usage Data usage menu opens. Data usage menu opens.
  • Page 131 Setting Reset Date for Data Usage Tap application name In Home Screen, (Settings) Data usage for each application appears. Network & internet Network & internet window opens. Data usage Data usage menu opens. Data warning & limit...
  • Page 132 Setting an Alert Amount for Increased Data Usage App data usage cycle In Home Screen, (Settings) Flick date up/down to set reset date Network & internet Reset date is set. Network & internet window opens. Data usage Data usage menu opens. Data warning &...
  • Page 133 Setting a Limit on Mobile Data Usage Data warning In Home Screen, (Settings) ・ Available when Set data warning is enabled. Enter amount for alert Network & internet Amount for data alert is set. Network & internet window opens. ・ Tap to change the unit (MB or GB).
  • Page 134 Restrict Background Mobile Data Data limit In Home Screen, (Settings) ・ Available when Set data limit is enabled. Enter amount for limit Network & internet Limit on data is set. Network & internet window opens. ・ Tap to change the unit (MB or GB). Data usage Data usage menu opens.

  • Page 135: Battery Settings

    Battery Settings Tap application name Check battery usage, or save battery power by restricting some handset features. Battery Settings Settable items are the following. Item Description Check battery strength, condition, etc. Save battery power by restricting some Battery Saver handset features. Background data Adaptive Set whether to limit battery usage of...
  • Page 136 ・ To disable Battery Saver, Tap Using Battery Saver TURN OFF NOW ・ The setting switches to TURN ON NOW when charging starts. In Home Screen, (Settings) Battery Saver Operations Setting Whether to Enable Battery Saver Automatically when Battery Level Falls to Specified Level In Battery Saver menu, Turn on automatically...

  • Page 137: Display Settings

    Display Settings Setting Text Font Set Display brightness, wallpaper, etc. In Home Screen, (Settings) Display Advanced Font Settings Text font Display Settings font APPLY AFTER REBOOT ・ Tap SEARCH DOWNLOAD FONT to search for fonts on Settable items are the following. Google Play.
  • Page 138 Setting VeilView Density Setting Handset Theme In Home Screen, (Settings) Display In Home Screen, (Settings) Display Advanced VeilView Density setting High Advanced Device theme Tap item Normal Setting Image Quality Setting whether screen is easier to see in In Home Screen, (Settings) Display bright sunlight...
  • Page 139 Glove Mode Cautions Setting Display Timeout Observe the following when using glove mode. ・Touch operation may not be possible depending on In Home Screen, (Settings) materials of your gloves. ・Disable Glove mode when not wearing gloves or when using handset in a bathroom. Display Display menu opens.
  • Page 140 Setting Font Size Font size In Home Screen, (Settings) Drag left/right Display Font size is changed. Display menu opens. ・Check the set font size in Preview. Advanced Font Settings...
  • Page 141 Setting Size of Images and Icons Drag left/right In Home Screen, (Settings) Image and icon sizes are changed. ・The feature may not follow the setting with certain applications. ・Check the set display size in Preview. Display Display menu opens. Advanced Display size...
  • Page 142 Setting Illumination Illumination Set illumination pattern for Display. Settable items are the following. Item Description For incoming Set whether handset illuminates for call incoming calls. Illumi pattern/color Set illumination pattern and color for for incoming incoming calls. call Illumination menu opens. When start Set whether handset illuminates when charging...

  • Page 143: Sound Settings

    Sound Settings Setting Whether Handset Illuminates when Unlocking Screen Set ringtone, notification sound, etc. In Illumination menu, When unlocking Sound Settings ・ Tap When unlocking to toggle on ( )/off ( Settable items are the following. Setting Whether Handset Illuminates when Ending a Call Item Description...
  • Page 144 Setting Whether to Let Alarms / Media / Touch Setting Manner Mode That Is Activated by Operation Sound when Do Not Disturb Is Set Pressing Power Key and Volume Up Key In Home Screen, (Settings) Sound Do not In Home Screen, (Settings) Sound Prevent...
  • Page 145 Setting Ringtones Setting Whether Confirmation Tones Sound when Tapping a Menu, Etc. In Home Screen, (Settings) Sound In Home Screen, (Settings) Advanced Touch sounds ・ Tap Touch sounds to toggle on ( )/off ( ・ Disable Touch sounds to save battery power. Setting Whether Handset Vibrates when Tapping Dialpad, , Etc.
  • Page 146 Setting Ringtone Volume In Home Screen, (Settings) Setting is complete. Sound Sound menu opens. Drag "Ring volume" left/right Ringtone plays to check volume. ・ Drag right to increase volume, and left to decrease volume.
  • Page 147 Setting Volume of Music and Videos Setting Alarm Volume In Home Screen, (Settings) In Home Screen, (Settings) Sound Sound Sound menu opens. Sound menu opens. Drag "Media volume" left/right Drag "Alarm volume" left/right Alarm sound plays. Sample sound plays.

  • Page 148: Aquos Useful Settings

    AQUOS Useful Settings Setting Vibration for Incoming Calls Set ROBOQUL motion and useful functions such as Simple Set whether handset vibrates for incoming calls. mode and Clip Now. AQUOS Useful Settings In Home Screen, (Settings) Settable items are the following.
  • Page 149 In high-speed display window, Setting Whether High-Speed Display is Automatically Enabled when Installing Applications In high-speed display window, ON when installing AQUOS Useful menu opens. ・ Tap ON when installing to toggle on ( )/off ( Setting Whether Notification Appears when...
  • Page 150 Home Key Set whether to keep Display from turning Bright Keep In Home Screen, (Settings) AQUOS Useful off while handset is held. Fingerprint sensor Use as Home Key ・ Tap Use as Home Key to toggle on (...
  • Page 151 Hakkiri View Batch change simple keyboard to toggle on ( off ( ・If confirmation appears, follow onscreen prompts. AQUOS Useful AQUOS Useful menu opens. Simple mode Simple mode window opens. Set each item Setting is complete. Simple Mode Operations Setting Simple and Intuitive Home Screen and...

  • Page 152: Security & Location Settings

    Security & Location Settings Setting Time after Display Off until Screen Make security settings including screen lock and security Locks codes as well as location. In Home Screen, (Settings) Security & location for "Screen lock" Automatically lock Security & Location Settings item ・...
  • Page 153 Setting Whether to Show Menu for Activating Setting Screen to Unlock by Using Trusted Lockdown Device In Home Screen, (Settings) Security & location In Home Screen, (Settings) Security & location Lock screen preferences Show lockdown option Smart Lock Enter pattern / lock no. (PIN) / password Trusted devices ADD TRUSTED...
  • Page 154 Setting Whether to Permit Use of Location per Deleting Credentials Installed by User Each Application In Home Screen, (Settings) Security & location In Home Screen, (Settings) Security & location Advanced Encryption & credentials User Advanced Location App-level permissions credentials Tap certificate REMOVE Tap application name ・...
  • Page 155 Operation Password and Center Access Code Requiring Screen to Be Unlocked after Screen of Only Specified Application No Longer Kept in View Center Access Code is a four-digit code set in subscription contract; necessary to use optional services from landlines, In Home Screen, (Settings) Security &...
  • Page 156 Setting Operation Password Resetting Operation Password If prompted for Operation Password, PASSWORD RESET . Continue by following onscreen prompts. In Home Screen, (Settings) Security & location ・My SoftBank authentication is required to reset Operation Password. Set My SoftBank authentication from (My SoftBank+).
  • Page 157 Enabling SIM PIN Changing SIM PIN When SIM PIN is enabled, PIN entry is required for handset use Enable SIM card lock first. See "Enabling SIM PIN" for details. each time handset is powered on with SIM Card installed. It is effective for preventing unauthorized use by others.
  • Page 158 Setting Screen to Unlock by Flicking Screen Swipe In Home Screen, (Settings) Setting is complete. ・If confirmation appears, follow onscreen prompts. Security & location Security & location menu opens. Screen lock ・If method for unlocking screen before change is setting other than None Swipe...
  • Page 159 Setting Screen to Unlock by Tracing Pattern Enter new pattern In Home Screen, (Settings) NEXT Security & location ・ Tap CLEAR to erase entered pattern. Enter new pattern again Security & location menu opens. Screen lock CONFIRM ・If method for unlocking screen before change is setting other than None Swipe...
  • Page 160 Requiring Lock No. (PIN) Entry for Unlocking Screen Select method of notification display In Home Screen, (Settings) DONE Security & location Setting is complete. Security & location menu opens. Screen lock ・If method for unlocking screen before change is setting other than None Swipe...
  • Page 161 Enter new lock no. (PIN) Select method of notification display NEXT DONE Setting is complete. Enter new lock no. (PIN) again CONFIRM ・If method for unlocking screen before change is setting other than None Swipe , setting is complete. ・ Tap CLEAR to erase entered lock no.
  • Page 162 Setting Screen to Unlock with Password Enter new password In Home Screen, (Settings) NEXT Security & location Enter new password again Security & location menu opens. Screen lock CONFIRM ・If method for unlocking screen before change is setting other than None Swipe , first unlock screen.
  • Page 163 Using Face Authentication Select method of notification display When face data is saved, Handset automatically authenticates faces and unlocks screen when screen is off. In Home Screen, (Settings) Security & location DONE Security & location menu opens. Face authentication Setting is complete. Follow screen prompts to set Pattern, Lock No.
  • Page 164 Checking Face Authentication summary and NEXT precautions after saving face data In Home Screen, (Settings) Security & location Face authentication Enter pattern/Lock No. (PIN)/Password Face authentication Precautions Align face with on-screen guides Tap timing for screen unlock Face data saving is complete. Saving Faces Deleting Face Authentication settings In Home Screen,...

  • Page 165: System Settings

    System Settings Editing Emergency Information Check and make settings for language, input, date and time, Save your own medical information (name, address, blood backup, reset, etc. type, allergies, etc.) to handset as emergency information. In Home Screen, (Settings) System System Settings About phone Emergency information Edit...
  • Page 166 Adding Languages Shown on Display Downloading Languages for Voice Recognition In Home Screen, (Settings) System In Home Screen, (Settings) System Languages & input Languages Add a language Languages & input Virtual keyboard Google Tap language voice typing Offline speech recognition Tap language DOWNLOAD Setting Language Shown on Display...
  • Page 167 Showing Virtual Keyboard when Using Physical Setting Speech Synthesis Engine for Text-to- Keyboard Speech In Home Screen, (Settings) System In Home Screen, (Settings) System Languages & input Physical keyboard Show Languages & input Advanced Text-to-speech virtual keyboard output Preferred engine Tap engine ・...
  • Page 168 Setting Whether to Flick Up or Tap Setting Whether to Use Automatic 24-Hour for Recently Used Application List Format In Home Screen, (Settings) System In Home Screen, (Settings) System Date & Gestures Swipe up on Home button Swipe up on time Automatic 24-hour format Home button...
  • Page 169 Setting 24-Hour Time Indication Resetting Application Settings In Home Screen, (Settings) System Advanced Reset options Reset app In Home Screen, (Settings) preferences RESET APPS Checking Technical Conformance Certification Handset conforms to technical standards under the Radio Law and Telecommunications Business Law. In Home Screen, (Settings) System...
  • Page 170 Resetting Handset Erase all data (factory reset) In Home Screen, (Settings) Enter Operation Password System ・If Operation Password is unset, follow onscreen prompts. RESET PHONE Advanced ・ To also erase SD Card data, Tap Delete data in SD card as well.

  • Page 171: Other Handset Settings

    Other Handset Settings Cautions when Erasing All Data (Factory Reset) Phone Number Observe the following when erasing all data (factory reset). ・Erasing all data (factory reset) deletes all data in "Checking Your Phone Number" for details on phone internal storage irreversibly. Back up important data number.
  • Page 172 Network & Internet Deleting Added Access Points Make network and Internet settings for Wi-Fi, mobile In Home Screen, (Settings) Network & internet network, data usage, etc. Settable items are the following. Mobile network Advanced Access Point Names Reset to default Item Description Enable Wi-Fi connection.
  • Page 173 Make settings for application permissions, r3/05-08-05.html)" (Japanese). emergency broadcasts, and special application access. Advanced "緊急速報メールを利用する Connected Device Operations (http://help.mb.softbank.jp/aquos- r3/05-08-02.html)" (Japanese) for details Viewing Handset Screen on Other Device on emergency broadcasts. In Home Screen, (Settings) Connected devices Connection preferences Cast...
  • Page 174 ・ Tap Allow notification dots to toggle show ( hide ( Item Description AQUOS Home Change home application to AQUOS Home. Setting Whether to Flash Charging/Notification AQUOS Kantan Change home application to AQUOS Kantan Lamp for Notifications Home Home. In Home Screen, (Settings) Apps &...
  • Page 175 "USB not stop charging or remove SD Card during the process. ホスト機能を利用する (http://help.mb.softbank.jp/aquos- If the process is interrupted, SD Card data may be lost. r3/05-07-09.html)" (Japanese) for details. Storage Operations Accounts Checking Data Saved in Internal Storage Create or add accounts. Make settings for syncing created or added accounts.
  • Page 176 Accessibility Setting Whether Triple-Tapping Enlarges View Set captions, magnification gestures, and other useful In Home Screen, (Settings) Accessibility accessibility functions. Settable items are the following. Magnification Magnify with triple-tap service Item Description ・ Tap Use service to toggle on ( )/off ( Volume key Set whether to enable accessibility...
  • Page 177 Setting Whether to End Call by Pressing Power Making Text Easier to See by Adding Outline, Key during Call Etc. In Home Screen, (Settings) Accessibility In Home Screen, (Settings) Accessibility Power button ends call High contrast text ・ Tap ・ Tap Power button ends call to toggle on ( )/off...
  • Page 178 Digital Wellbeing Setting Wind Down Mode Prevent excessive Handset use by setting timers for each In Home Screen, (Settings) Digital Wellbeing application or showing number of notifications received and Wind Down Use Wind Down frequency of screen unlocking, etc. Settable items are the following.
  • Page 179 Activate "SHSHOW" application to view Proficient use Android Auto Install Android Auto. information on getting the most out of guide your AQUOS smartphone/tablet. Configure messages to be exchangeable App preview between handsets using differing Self check Perform a self-check. messages applications.
  • Page 180 Restarting Handset in Safe Mode In Home Screen, (Settings) Troubleshooting Self check Reboot with safe mode ・Handset restarts in a state near to its state at time of purchase. Exiting Safe Mode and Restarting Handset In Home Screen, (Settings) Troubleshooting Self check Reboot to cancel safe mode Viewing Advice Related to Temperature Rise in...

  • Page 181: Global Services

    Global Services Global Roaming............... 180 Calling from Outside Japan...........181...

  • Page 182: Global Roaming

    Global Roaming Changing Data Roaming Setting Handset is Global Roaming Service eligible. Use the same handset number outside Japan. Handset connects to an appropriate cellular provider In Home Screen, (Settings) Network & internet automatically by default. A specific carrier can also be selected manually. Change communication method and data roaming settings.

  • Page 183: Calling From Outside Japan

    Calling from Outside Japan Call to Japan See SoftBank Website to learn about roaming areas/rates, etc. http://mb.softbank.jp/en/global_services/ Print out roaming area/rate information to carry while traveling abroad as needed. Enabling/Disabling Abroad Assistant While outside Japan, use Abroad assistant to select how to place calls.
  • Page 184 Calling Landlines & Mobiles within Calling Countries aside from Japan Current Country In Home Screen, (Phone) In Home Screen, (Phone) Dialpad window opens. Dialpad window opens. Touch & Hold Use onscreen dialpad to enter number ・Do not add + before the number. Call to This Number "+"...
  • Page 185 Handset dials number. Call begins when other party answers.

  • Page 187: For Assistance

    For Assistance Handset Powers Off............186 Handset Does Not Power On......... 186 Cannot Charge / Charging Stops / Charging Is Slow... 187 Battery Runs Out Quickly..........187 Display Turns Off Suddenly.......... 188 Display Goes Dark Suddenly.......... 188 Screen Freezes / Operation Is Unstable....... 189 SIM Card Not Recognized..........

  • Page 188: Handset Powers Off

    The new application may be the cause. Are you Long Pressing Power Key? Continue Pressing Power Delete the application in Safe mode. Key until logo appears. "セーフモードで起動する (http://help.mb.softbank.jp/ aquos-r3/02-05-05.html)" (Japanese) for details on activating Safe mode. "Uninstalling Applications" for details on deleting applications.

  • Page 189: Cannot Charge / Charging Stops / Charging Is Slow

    Cannot Charge / Charging Stops / Battery Runs Out Quickly Charging Is Slow Battery Runs Out Quickly Even With No Operation Charging Does Not Start Some applications may use data communication even if not Check the following if charging does not start. being operated.

  • Page 190: Display Turns Off Suddenly

    Applications" for details on deleting applications. After Installing a New Application The new application may be the cause. Delete the application in Safe mode. "セーフモードで起動する (http://help.mb.softbank.jp/ aquos-r3/02-05-05.html)" (Japanese) for details on activating Safe mode. "Uninstalling Applications" for details on deleting applications.

  • Page 191: Sim Card Not Recognized

    Check that it is the correct SIM Card. After Installing a New Application The new application may be the cause. Delete the application in Safe mode. "セーフモードで起動する (http://help.mb.softbank.jp/ aquos-r3/02-05-05.html)" (Japanese) for details on activating Safe mode. "Uninstalling Applications" for details on deleting applications.

  • Page 192: Cannot Use Sd Card

    The new application may be the cause. Delete the application in Safe mode. "セーフモードで起動する (http://help.mb.softbank.jp/ Cannot Send with Attachment aquos-r3/02-05-05.html)" (Japanese) for details on activating Safe mode. The maximum size of files that can be attached to +Message "Uninstalling Applications" for details on deleting is 100 MB.

  • Page 193: Cannot Connect To Internet

    Did you dial all digits for the number? Dial all digits for Clearing the browser cache may remedy this. numbers starting with a "0" area code, etc. "閲覧履歴を消去する (http://help.mb.softbank.jp/aquos- r3/04-05-01-04.html)" (Japanese) for details on clearing the browser cache. Cannot Hear Other Party Cannot Connect to Internet Only When...

  • Page 194: Cannot Use Applications

    Cannot Use Applications Cannot Install New Application Is there only a little free space in internal storage? To check free space: In Home Screen, (Settings) Storage Applications not supported by handset cannot be installed. Cannot Activate Applications Did you set access privileges when first activating the application? Applications cannot be activated if access is not permitted.

  • Page 195: Warranty/Specifications/Customer Service

    Warranty/Specifications/ Customer Service Warranty & After-Sales Service........194 Specifications..............194 Customer Service............196...

  • Page 196: Warranty & After-Sales Service

    Warranty & After-Sales Service Specifications Some information may differ due to specification changes. Warranty Handset ・Handset warranty is for 1 year from date of purchase. ・Repair may be made free of charge under the terms of free Handset specifications are as follows. repair.
  • Page 197 7　To be expanded in stages as of Spring 2019, starting with Materials (Handset) major urban areas (Tokyo, Nagoya, Osaka). 8　With UDC (Uplink Data Compression). Data transfer Parts Materials Used/Surface Finish possible at communication speed above that given with conditions of use due to improved uplink transfer Display efficiency.

  • Page 198: Customer Service

    Customer Service Materials (SIM Removal Tool) If you encounter any difficulties or are unsure of anything, Parts Materials Used/Surface Finish contact customer service. SIM Removal Stainless steel Tool SoftBank Customer Support ・From a SoftBank handset, dial toll free at 157 Materials (TV Antenna Cable) ・From a landline/IP phone, dial toll free at 0800-919-0157 ・Business hours : 9:00am - 8:00pm...

  • Page 199: Safety Precautions

    Safety Precautions Safety Precautions............198 Important Product Information........207 Handset & Hardware Care..........209 General Notes..............211 Radio Wave Exposure and Specific Absorption Rate (SAR) Information..............213 Water & Dust Resistance..........215...

  • Page 200: Safety Precautions

    Safety Precautions Handset, SIM Card, SIM Removal Tool, TV Antenna Cable, AC Adaptor (Sold Separately), Wireless Charger (Sold Read Safety Precautions before using handset. Separately) (Common) Observe precautions to avoid injury to self or others, or damage to property. Safety Precautions These labels show degree of risk from improper use.
  • Page 201 Do not apply excessive force to or break Use optional accessories specified by SoftBank handset. Particularly when carrying handset in Corp. your clothes pocket, do not bump it or place it Using unspecified accessories may cause fire, burns, injury, between objects. electric shock, etc.
  • Page 202 Power off handset near electronic devices that employ high precision control systems or weak Do not drop, stomp, throw or subject to signals. excessive force or strong impact/vibration. Radio waves may cause electronic devices to malfunction or May cause fire, burns, injury, electric shock, etc. may adversely affect the operation.
  • Page 203 Handset Do not use if broken. May cause fire, burns, injury, etc. Do not throw into a fire or apply heat. May cause fire, burns, injury, etc. Do not place on unstable surfaces; take added care when vibration is set. Handset or related hardware may fall, resulting in injury, Do not pierce with a sharp object (nail, etc.), etc.
  • Page 204 Regarding handset use in a hospital, follow the instructions given by the respective medical Do not shine Mobile Light close to eyes. institution. Maintain a safe distance, especially from small children. Power off handset where handset use is prohibited. Radio waves may adversely affect an airplane's electronic May cause visual impairment or other problems;...
  • Page 205 If Internal Battery leaks or there is abnormal odor, discontinue use immediately and keep When using the motion sensor and sources of flame away. electromagnetic sensor, make sure of the safety around you and hold handset firmly; do Leaked fluid may catch fire, causing the battery to ignite, not swing with excessive force.
  • Page 206 AC Adaptor (Optional Accessory), Wireless Charger (Sold Separately) If any skin abnormality arises from the use of Handset, immediately stop using Handset and consult a doctor. Handset use may cause itchiness, skin irritation, rashes, etc. depending on your physical condition. Do not use AC Adaptor if the cord is damaged.
  • Page 207 Do not use Wireless Charger to charge anything When inserting/removing USB Type-C plug into/ that is wet due to contact with water or other from handset, insert/remove it straight into/ fluids (beverages, sweat, seawater, pet urine, from Jack, without forcefully pulling cord. etc.).
  • Page 208 SIM Card TV Antenna Cable When handling SIM Card, be careful with cut If there is abnormal odor/sound, smoke, edges so as not to damage your hands or other overheating, discoloration, distortion, or other body parts. abnormalities, disconnect TV Antenna Cable. Cut edges may be sharp and cause injury.

  • Page 209: Important Product Information

    Important Product Information Handset Use & Electronic Medical Devices General Use ・If your SIM Card or handset (with SIM Card inserted) is lost or stolen, suspend your service immediately. For details, contact Customer Service. ・Handset transmissions may be disrupted inside buildings, If you are using an electronic medical device tunnels or underground, or when moving into/out of such (implanted pacemaker, implanted defibrillator,...
  • Page 210 ・Vibration is enabled at time of purchase regardless of Manner Mode setting (can also be disabled). ・See "緊急速報メールを利用する (http://help.mb.softbank.jp/ aquos-r3/05-08-02.html)" (Japanese) for details on Urgent News settings. ・Alerts are not received during calls/transmissions or in poor signal conditions. (Alerts can be received during voice calls over VoLTE.) ・Depending on usage/situation, handset may receive alerts...

  • Page 211: Handset & Hardware Care

    Handset & Hardware Care Display (Touchscreen) Handset Display is Touchscreen. Handset & Hardware Care If Display is wet, wipe it with a soft cloth. ・Touchscreen may not respond in these situations: ・Use handset within 5 C - 35 C and 35% - 90% humidity. ・Use with gloves/long fingernails For use in bathrooms, see "Cautions for Use in a...
  • Page 212 Earphones-Microphone Wi-Fi (Wireless LAN) Some earphones-microphones may not work properly. Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable communication between compatible devices within range. ・Do not subject Earphones-Microphone Jack to strong impact However, it is advisable for the user to configure security while using earphones-microphone;...

  • Page 213: General Notes

    General Notes Regulatory Information "808SH" here refers to this mobile phone "AQUOS R3." In some countries/regions including Europe , there are restrictions on the use of 5GHz WLAN that may limit the use to indoors only. Portrait Rights Please check the local laws and regulations beforehand.
  • Page 214 Frequency Range of Supported Bands in Maximum Transmit Power Item Description Item Description GSM 900 +33 dBm (Power Class 4) Tx 880.2 to 914.8 MHz DCS 1800 +30 dBm (Power Class 1) GSM 900 Rx 925.2 to 959.8 MHz WCDMA FDD I +24 dBm (Power Class 3) Tx 1710.2 to 1784.8 MHz DCS 1800...

  • Page 215: Information

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 【808SH】 here refers to this mobile phone 【AQUOS R3】. (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Specific Absorption Rate (SAR) for This interference that may cause undesired operation.
  • Page 216 Association of Radio Industries and Businesses (ARIB) FCC RF Exposure Information http://www.arib-emf.org/01denpa/denpa02-02.html (Japanese) Your handset is a radio transmitter and receiver. It is World Health Organization designed and manufactured not to exceed the emission limits http://www.who.int/emf for exposure to radio frequency (RF) energy set by the Federal List of Specific Absorption Rates (SAR) for radio waves by Communications Commission of the U.S.

  • Page 217: Water & Dust Resistance

    Water & Dust Resistance Precautions ・Do not subject handset to soap, detergent, bath powder/oil, Handset Water & Dust Resistance sea/pool/spa water, hot water, etc. ・Rinse off sea/pool water, beverage, dirt, sand, mud, etc. immediately with fresh/tap water between 5 C - 35 Handset has IPX5 -, IPX8 -equivalent water protection and...
  • Page 218 Cautions for Use in a Bathroom Care & Maintenance ・Do not let handset get wet with liquids other than tap ・Proper care of Card Tray gasket is crucial for continued water at room temperature (spa water, soapy water, handset water and dust resistance. Observe the following: detergent solutions, bubble bath water, etc.);...
  • Page 219 Drying Handset After Drying Procedure After exposing handset to water, be sure to dry Earpiece, Do not use handset in wet conditions. Volume Keys, Power Key, Assistant Key, Mic/Recorder Mic, ・Calls may fail, or moisture may transfer to clothes, bag, External Connection Jack, Speaker, Earphones-Microphone etc.
  • Page 221 Ａ About Settings............... 126 About the User Guide............3 Adding/Deleting Applications........102 Address Book..............67 Applications..............100 AQUOS Useful Settings..........146 AQUOS R3 User Guide Index Ｂ Backup & Restore............108 Basic Operations............... 24 Battery Runs Out Quickly..........187 Battery Settings.............133 Ｃ...
  • Page 222 Handset Does Not Power On......... 186 Scrolling Screen Automatically (ScrollAuto)....51 Handset Phone Number............ 65 Security & Location Settings........150 Handset Powers Off............186 Sending Messages (＋メッセージ (+Message))....72 Handset Screens............... 38 SIM Card................8 SIM Card Not Recognized..........189 Sound Settings..............141 Ｉ...
  • Page 224 AQUOS R3 User Guide June 2019, First Edition SoftBank Corp. Visit SoftBank Shop for assistance Model : AQUOS R3 Manufacturer : SHARP CORPORATION...

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