Aquos SHV39 Basic Manual
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SHV39
Basic Manual
The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
For exemptions, refer to "Notes on Usage" available on the au homepage.
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
on your au cellphone.
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
For service cancelation procedure in case of loss or theft
Business hours: 24 hours (7 days a week)
From fixed-line phones:
In case above numbers are not available, call toll-free:
0120-925-314
Repair and Delivery Service Center
For loss, theft or damage
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
July 2017, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
From au cell phones:
area code not required
(except Okinawa)
(Okinawa)
From au cell phones:
area code not required
(toll free)
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the
logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.
(toll free)
(toll free)
濡れた状 態での充電は、
異 常 な発 熱・焼 損 などの
原因となり大変危険です。

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Summary of Contents for Aquos SHV39

  • Page 1 SHV39 Basic Manual The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. For exemptions, refer to “Notes on Usage” available on the au homepage. July 2017, 1st Edition Sold by: KDDI CORPORATION,...
  • Page 2: List Of Packaged Items

    Preface Thank you for buying the “AQUOS R SHV39” (simply called the “SHV39” or the “product” from here on). Before using the product, be sure to read the “Basic Manual” (this manual) and “Notes on Usage”/“Setting Guide” available on the au homepage to ensure correct use.
  • Page 3: Illustrations And Descriptions In This Manual

    If you hold it horizontally, menu items/icons/on-screen keys etc. may be different. ◎ Descriptions in this manual are based on operation in AQUOS Home. Operations may be different if home applications have been changed (by using “Home applications”, etc.).
  • Page 4: Cell Phone Etiquette

    ◎ In this manual, “microSD™ memory card (commercially available)”, “microSDHC™ memory card (commercially available)” and “microSDXC™ memory card (commercially available)” are abbreviated as “microSD memory card” or “microSD”. ◎ All of the indicated amounts exclude tax unless otherwise specified. ◎ The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders.
  • Page 5 E u d Volume up/down key Adjust the volume. Hold down d on the lock screen to set/disable the manner mode. F f Power key Turn the screen on/off. Hold it down to turn on/off the power, restart the product, etc. G Display (Touch panel) The display surface is covered by the protective film.
  • Page 6: Using The Au Ic Card

    ® ® Internal antenna, Wi-Fi /Bluetooth antennas, GPS/Internal antennas, ® Wi-Fi antenna ◎ Antennas are built into the product. Do not cover with hand during calls or data communication. Doing so may affect call/communication quality. Earphone/Microphone jack ◎ An earphone/microphone with the switch or depending on the type of the earphone/microphone, it may not be available with the product.
  • Page 7 Attaching the au IC Card Before attaching the au IC Card, turn the product off. Also, attach it with the display side turned up. Insert the tip of SIM eject tool (sample) into the au IC Card/ microSD memory card tray eject hole. Insert it horizontally until the card tray comes out.
  • Page 8: Using A Microsd Memory Card

    ◎ When attaching the card tray, insert it slowly with the display side turned up and make sure there is no space between the product and the card tray. • Do not insert the card tray the other way around. Failure to do so may cause damage it.
  • Page 9: Removing The Microsd Memory Card

    Removing the microSD Memory Card Before removing a microSD memory, make sure to turn the product off. Also, remove it with the display side turned up. • For details on attaching or removing the au IC Card/microSD memory card tray, refer to “Attaching the au IC Card” (zP. 6). Pull out the au IC Card/microSD memory card tray using the SIM eject tool (sample).
  • Page 10 Charging with the Specified AC Adapter (Sold Separately) The followings are the explanation of how to connect TypeC Common AC Adapter 01 (sold separately) to charge. For details on the specified AC adapter (sold separately), refer to “Peripheral Devices” (zP. 22). Insert the power plug of TypeC Common AC Adapter 01 (sold separately) into a 100V AC outlet.
  • Page 11: Turning The Power Off

    (hold down for at least 3 seconds) while the product is turned off. ◎ The initial setting of the touch panel will be executed until “AQUOS” disappears from the screen after the power is turned on. Do not touch the screen, otherwise touch panel operations may not be performed properly.
  • Page 12: Turning The Screen On/Off

    ■ Booting in Safe Mode Turn the product off then boot it in a state close to that at time of purchase. If operation of the product is unstable, it may be due to applications installed after purchasing the product. If symptoms improve when booted in safe mode, uninstalling the applications you installed may remedy symptoms.
  • Page 13: Lock Screen

    Lock Screen The lock screen is displayed if you turn the screen on. If you register your fingerprint, you can unlock the screen just by touching the fingerprint sensor. 《Lock screen》 A Wallpaper B Notifications area Notifications for missed calls, new e-mail/SMS, etc. appear as a pop-up. Double-tap notification for corresponding screen.
  • Page 14 Using the AQUOS Home AQUOS Home is a home app that consists of the home screen (Desktop Sheet/Hot Sheet) and App list screen. On the Desktop Sheet of the home screen, you can register shortcuts for applications/functions and widgets, while on the Hot Sheet of the home screen, you can register shortcuts for applications/functions.
  • Page 15: Using The Status Bar

    Using the Status Bar Icons The notification icons to notify you of a missed call, a new mail message, a running operation, etc. are displayed on the left side of the status bar, while the status icons to show the status of the product are on the right side. ■...
  • Page 16: Setting The Manner Mode

    ■ Viewing the Notification/Status Panel 《Notification panel》 《Status panel》 A Function buttons Change settings of the frequently used function. Operations are different depending on the functions. • In the status panel, flick it to the left or right to switch pages. B Notification Check the status of the product and notifications.
  • Page 17: Setting App Permissions

    Setting App Permissions When you activate applications/functions to access to the function or information of the product for the first time, the confirmation screen for requesting the permission of access authority is displayed. Example: Activating Album On the confirmation screen of “First things first” → [NEXT]. [DENY]/[ALLOW].
  • Page 18: Updating Software

    • When software update is necessary, you will be informed on au homepage, etc. For details, contact an au shop or Customer Service Center (call toll-free 157). In addition, users of the SHV39 will receive a notice from au, when software update is necessary to improve the functionality of the SHV39.
  • Page 19 Trouble Detail Cannot receive calls. • Is reception good enough? (zP. 14) • Is the product within the service area? (zP. 14) • Make sure “Airplane mode” is not set. (zP. 16) • Is the power turned on? (zP. 10) •...
  • Page 20: After Sales Service

    ■ Performance Parts for Repair The Company retains performance parts for repair of the SHV39 main unit and its peripheral devices for 4 years after discontinuation of production. “Performance parts for repair” refers to parts required for maintaining the functions of the product.
  • Page 21 ■ Repair and Delivery Service An after-sales service membership program on a monthly basis called “Repair and Delivery Service” (monthly fee: 380 yen, tax excluded) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss.
  • Page 22: Sim-Unlocking The Product

    ■ Charges list of “Replacement mobile phone delivery service” (membership) Applied condition First use Second use General 5,000 yen/ 8,000 yen/ Benefit for longtime Benefit for longtime au user au user 3,000 yen 6,000 yen Both “Discount for web 4,000 yen/ 7,000 yen/ application”...
  • Page 23: Peripheral Devices

    Peripheral Devices ■ ROBOQUL (SHV39PUA) ■ SHARP TV antenna cable 02 (02SHHSA) ■ au Carrying Case G Black (0106FCA) (sold separately) ■ TypeC Common AC Adapter 01 (0601PQA) (sold separately) ■ Common AC Adapter 03 (0301PQA) (sold separately) Common AC Adapter 05 (0501PWA) (sold separately) Common AC Adapter 03 Navy (0301PBA) (sold separately) Common AC Adapter 03 Green (0301PGA) (sold separately) Common AC Adapter 03 Pink (0301PPA) (sold separately)
  • Page 24: Main Specifications

    Main Specifications ■ Main unit (SHV39) Display Approx. 5.3 inches, approx. 16.77 million colors, IGZO, 2,560×1,440 (WQHD) Approx. 169 g (including the internal battery) Weight Size (W×H×D) Approx. 74 mm×153 mm×8.7 mm (thickest point: Approx. 8.8 mm) Memory (built-in) RAM: Approx. 4 GB Internal Storage: Approx.
  • Page 25: Specific Absorption Rate (Sar) Of Cell Phones

    Plug/jack Specific Absorption Rate (SAR) of Cell Phones This model 【SHV39】 cell phone complies with Japanese technical regulations for exposure to radio waves and international guidelines on radio wave protection. This cell phone has been designed in observance of the Japanese technical regulations regarding exposure to radio waves (*1) and limits to exposure to radio waves recommended by equivalent international guidelines.
  • Page 26: Regulatory Information

    20 km from the centre of Ny-Alesund, Svalbard. Hereby, SHARP CORPORATION declares that the radio equipment type SHV39 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: ttp://www.sharp.co.jp/k-tai/)
  • Page 27: European Rf Exposure Information

    • Maximum transmit power GSM 900 +33 dBm (Power Class4) DCS 1800 +30 dBm (Power Class1) WCDMA FDD I +24 dBm (Power Class3) LTE Band 1 +23 dBm (Power Class3) LTE Band 3 +23 dBm (Power Class3) LTE Band 38 +23 dBm (Power Class3) Bluetooth +5.0 dBm (Power Class1)
  • Page 28: Fcc Notice

    The exposure standard for wireless handsets employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Highest SAR value: Model SHV39 FCC ID APYHRO00249 At the Ear 0.52 W/kg On the Body 0.41 W/kg...

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