Aquos sense5G Notes On Usage
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Aquos sense5G Notes On Usage

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Be sure to read this manual before use
SHG03
Notes on Usage
• In this manual, the "AQUOS sense5G SHG03" is abbreviated as the
"SHG03" or the "product".
• In this manual, "microSD™ memory card (commercially available)",
"microSDHC™ memory card (commercially available)" and "microSDXC™
memory card (commercially available)" are abbreviated as "microSD
memory card" or "microSD".
• For illustrations and descriptions in this manual, refer to "取扱説明書 詳細版
(Full Instruction Manual)" (Japanese) available on the homepage of the
network operator you contracted.
February 2021, 1st Edition
Manufactured by: SHARP CORPORATION

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  • Page 1 Be sure to read this manual before use SHG03 Notes on Usage • In this manual, the “AQUOS sense5G SHG03” is abbreviated as the “SHG03” or the “product”. • In this manual, “microSD™ memory card (commercially available)”, “microSDHC™ memory card (commercially available)” and “microSDXC™...

  • Page 2: Using The Product

    Using the Product Before using the product, be sure to read the “Safety Precautions” for proper use. If you think the product may be malfunctioning, first check with the “故障とお 考えになる前に (Troubleshooting)” from the “取扱説明書 詳細版 (Full Instruction Manual)” (Japanese). •...
  • Page 3 • The Company is not liable for any incidental damages (change / disappearance of saved content, loss of business income, disruption of business, etc.) arising from use of or inability to use the product. • The Company is not liable for any damages arising from failure to observe the described content of “取扱説明書...
  • Page 4 * “The Company” as appears in this manual refers to the network operator you contracted and the manufacturer (Sharp Corporation). ◎ Reproduction of the content of this manual in part or in whole is prohibited. ◎ The content of this manual is subject to change without notice. ◎...

  • Page 5: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read these safety precautions for proper use. After reading, store the precautions in a safe place. ■ These precautions contain information intended to prevent injury to the user and to surrounding people, as well as damage to property, and must be observed at all times.
  • Page 6 ■ Explanation of Prohibited or Enforcement Symbols Indicates that handling Indicates an action that with wet hands is not is not allowed. Wet hands allowed. Prohibited prohibited Indicates that Indicates that instructions disassembly is not specified are compulsory Disassembly allowed. (must be followed).
  • Page 7 Do not sprinkle sand, soil or dirt on the equipment or put the equipment directly on it. Also, do not touch the equipment when sand etc. is adhering to your hand. Prohibited May cause fires, burns, injury, electric shock, etc. Refer to the following for details on waterproofness / dustproofness.
  • Page 8 Do not remove the internal battery of the product. May cause fires, burns, injury, etc. Prohibited Do not remove the outer case (back) from the product. May cause fires, burns, injury, etc. Prohibited Do not get the equipment wet with liquids such as water (drinking water, sweat, seawater, pet urine, etc.).
  • Page 9 Do not allow conductive materials (such as metal objects and pencil lead) to come into contact with the charging jack or external connection jack or dust to get inside it. Prohibited May cause fires, burns, injury, electric shock, etc. Do not cover or wrap the equipment with bedding etc. when using or charging.
  • Page 10 CAUTION Do not use a damaged equipment. May cause fires, burns, injury, etc. Prohibited Do not leave the equipment on unstable surfaces, such as on a wobbly table or sloped surface. Be very careful while the vibrator is set. Prohibited May fall and cause injury etc.
  • Page 11 Be careful when using the product continuously or charging because it may become warm. Also, be careful not to touch it unintentionally and continuously when you carry the Instruction equipment in your pocket, fall asleep, etc. The product or specified charger (sold separately) may become warm when using an application, a call, data communication, watching video, etc.
  • Page 12 WARNING Do not point the illuminated light directly at someone's eyes. Especially when you use it for young children, keep sufficient distance from them. Prohibited Do not use Mobile light near people's faces. Eyesight may be temporarily affected leading to accidents etc. Do not illuminate or emit the mobile light at anyone driving a car or other vehicles.
  • Page 13 Laser (proximity sensor) Do not stare into proximity sensor. May temporarily affect eyesight, leading to accidents. Prohibited EN60825-1:2014 CLASS 1 LASER Product Turn off the product or set it to Airplane mode before going aboard an airplane. Since using the product on airplanes is restricted, follow the Instruction instructions given by the respective airlines.
  • Page 14 Keep the product away from the ears during a call in which hands-free is set, while the ringtone is ringing loudly, during stand-by, etc. Instruction When you attach the earphone / microphone etc. to the product to play games, video / music, etc., do not make the volume too loud.
  • Page 15 Turn off the product near high-precision electronic devices or devices that use weak electronic signals. May interfere with the operation of electronic devices because of Instruction signals. ※Take particular care with the following devices Hearing aids, implanted cardiac pacemakers, implanted cardioverter-defibrillators, other electronic medical equipment, other equipment controlled by electronic signals, etc.
  • Page 16 If the display is broken and the internal substance then leaks, do not get it on your skin (face, hands, etc.), clothes, etc. May result in damage your eyes or skin. Prohibited If the internal substance comes into contact with your eyes, mouth, skin or clothes, immediately rinse the contacted area with clean water.
  • Page 17 Make sure that there is no metal (a blade of cutter, staple, etc.) on the product because the earpiece (receiver), speaker and camera section contain parts that generate magnetic waves. Instruction May cause injury etc. because of the adhered object. Look at the display in a well-lit place, keeping a certain distance.
  • Page 18 Do not connect the voltage converter (travel converter for overseas travel, etc.) to the specified charger (sold separately). May catch fire, or cause overheat, electric shock, etc. Prohibited Do not apply excessive force on the connection part with the specified charger (sold separately) connected to the product. May cause fires, burns, injury, electric shock, etc.
  • Page 19 When plugging / unplugging a specified charger (sold separately) into / from the product, plug / unplug it straightly toward the jack to connect, not applying excessive force on it Instruction such as pulling the cord. May cause fires, burns, injury, electric shock, etc. if you do not plug / unplug it correctly.
  • Page 20 ■ nano SIM Card CAUTION Be careful with the cutting surface not to injure any part of your body such as fingers when handling the nano SIM Card. May cause injury etc. because the cutting surface may be sharp. Instruction ■...
  • Page 21 Fully insert the Quick Switch Adapter (sample) into the product. May cause fires, burns, electric shock, etc. if you do not insert it securely. Instruction If the jack is deformed such as bending it, immediately stop using it. Also, do not use the deformed one by returning it to the original shape.
  • Page 22 ■ Use near Medical Instruments and Inside Medical Facilities WARNING If you have electronic medical equipment such as an implanted cardiac pacemaker or an implanted cardioverter-defibrillator, always carry or use your product at least 15 cm away from your Instruction implant.

  • Page 23: Material List

    Material List ■ Main unit (SHG03) Part Material Surface treatment Display side Reinforced glass AF coating Surrounding area of display PC resin Hard coating side Exterior (Metal section) Aluminum Anodizing Exterior (Resin section) PBT resin (With glass) None Power key Aluminum Anodizing Assistant key...

  • Page 24: Handling Precautions

    ■ Quick Switch Adapter (Sample) Part Material Surface treatment USB Type-C™ plug (Metal Stainless Nickel plating section) USB Type-C plug (Resin LCP resin None section) USB Type-A jack (Metal section) SPCC Nickel plating USB Type-A jack (Resin section) LCP resin None Main unit (Metal section) Aluminum alloy...
  • Page 25 ● To ensure waterproof / dustproof property (equivalent to IPX5, IPX8 and IP6X) of the product, use the product with the nano SIM Card / microSD memory card tray tightly closed. Note that the waterproof / dustproof property is not guaranteed in every usage condition.
  • Page 26 ● Do not use outside when you can hear thunder. Doing so might risk lightning strikes and electric shock. ● Be sure to use only the specified peripheral devices. Use of other peripheral devices might cause a fault. ● Do not put the product in a cooking apparatus such as microwave oven or a pressure vessel.
  • Page 27 ■ Main unit ● Since the battery is built into the product, you cannot replace it yourself. For replacing the battery, contact the number listed on the last page of “取扱説 明書 詳細版 (Full Instruction Manual)” (Japanese). ● Do not forcefully press, tap or intentionally subject the display to strong impact.
  • Page 28 ● When suddenly brought into a warm place from a cold place, or when in a humid location, or when used where temperature suddenly changes (e.g. near the air discharge port of an air conditioner), water drops (i.e. condensation) sometimes are formed inside the product. Note that when used under conditions such as this, humidity might cause corrosion or a fault.
  • Page 29 ● Do not allow liquids, metal objects, and other foreign matter to get inside the nano SIM Card / microSD memory card tray slot of the product. Doing so might cause a fault. ● Do not subject to strong impact to the product such as dropping, throwing or stepping it.
  • Page 30 ■ Internal battery (The internal battery of the product is a lithium-ion battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. Also charge the battery after long periods of disuse before using the product.
  • Page 31 ■ Charger ● Do not wrap the power cord of the specified charger (sold separately) around the charger. Also, do not forcibly bend the charger's plug or the connection between the connector and power cord. Do not apply excessive force to it such as placing a heavy object on the cable of it or pulling it. Doing so might cause a fault.
  • Page 32 ● Always remove the Quick Switch Adapter (sample) from the product before cleaning the equipment. May cause fires, burns, electric shock, etc. if you do not unplug it. ■ Camera ● If the camera lens breaks, immediately discontinue use, and contact contact the number listed on the last page of “取扱説明書...

  • Page 33: Notes On Waterproof, Dustproof And Shock-Resistant Properties

    Notes on Waterproof, Dustproof and Shock-resistant Properties Before using the product, thoroughly read the contents of “Notes on Waterproof, Dustproof and Shock-resistant Properties” to ensure correct use. Failure to follow the contents described in these sections may cause liquid or dust to get inside, resulting in overheating, ignition, electric shock, injury or fault.
  • Page 34 • Since performance of the product was confirmed based on the test environment, proper operation of all the product in every possible situation during actual use is not guaranteed. In addition, it does not guarantee that there will be no damage or failure for all impacts. ■...

  • Page 35: Notes On Using The Product

    ■ Dustproof property of the product • The dustproof property of the product only guarantees a protection rating equivalent to IP6X and does not guarantee its performance under other using conditions such as when the product is directly put on sand such as a beach.
  • Page 36 • Do not leave the product wet. Doing so may let the liquids freeze on the product in cold places or otherwise cause fault. • Volumes may temporarily become lower due to water entering in the earpiece (receiver), mouthpiece (microphone) and speaker. Drain water and dry the product well before use.

  • Page 37: Maintaining The Waterproof And Dustproof Properties

    • Do not use the product connected to an earphone / microphone or external device in a bathroom. • Do not charge the product in a bathroom. Maintaining the Waterproof and Dustproof Properties ■ Rubber seal The rubber seal on the nano SIM Card / microSD memory card tray is important to maintain the waterproof / dustproof property.

  • Page 38: Precautions On Charging

    Precautions on Charging Specified charger (sold separately) and optional accessories are not waterproof / dustproof. Be sure to check the following items before and after charging. • Check that there are no water drops or foreign objects on the product. If foreign objects are attached on the product, immediately wash it away.

  • Page 39: Washing The Product

    Washing the Product If any stain, dust, sand, soft drink, etc. is attached to the surface of the product, gently wipe it off with a cloth and wash the product under a mild water flow (up to 6 liters / min) of tap water at room temperature (5°C to 35°C) approximately 10 cm away from the faucet or shower head.

  • Page 40: Draining Water

    Draining Water If the product gets wet, make sure to drain water remaining in the earphone / microphone jack section, external connection jack section, earpiece (receiver) section, mouthpiece (microphone) section, speaker section, key section, sub microphone section, air vent port section (decoration of camera cover), etc. A Wipe off water on the surface of the product carefully with a dry and clean cloth etc.
  • Page 41 B Hold the product securely and shake it approximately 20 times until there is no more water splashing. Make sure of the safety around you and shake the product while holding it securely not to let it drop. Earpiece (Receiver) Mouthpiece Speaker (Microphone)
  • Page 42 Air vent port section (Decoration of camera cover) C Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc. Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them.

  • Page 43: Precautions About Bluetooth

    D Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in the grooves directly by a cotton swab etc.

  • Page 44: Precautions About Wireless Lan (Wi-Fi ® )

    ® Precautions about Wireless LAN (Wi-Fi • The wireless LAN (Wi-Fi ® ) function of the product conforms to the domestic standards of Japan, FCC standards and EC directives, and has been certified. • Use of wireless LAN (Wi-Fi ® ) function may be restricted in some countries / regions.
  • Page 45 • Wireless LAN (Wi-Fi ® ) function: 2.4DS / OF4 The product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is about 40 m or less. Bands of mobile unit identification devices can be avoided. ®...
  • Page 46 ■ 2.4 GHz band wireless LAN (Wi-Fi ® ) precautions ® The frequencies used by the wireless LAN (Wi-Fi ) function of the product are in the 2.4 GHz and 5GHz band. In the 2.4 GHz frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory...
  • Page 47 ◎ Connections between the product and all other Bluetooth ® and wireless ® LAN (Wi-Fi ) devices have not been confirmed. Therefore, connections ® ® with all Bluetooth and wireless LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that ®...
  • Page 48 Voluntary control for radio wave interference This product satisfies technical requirements based on VCCI Rules for Voluntary Control Measures and its satisfied mark is displayed on the electronic nameplate of the product. You can see the electronic nameplate by operating the product as follows. On the home screen →...

  • Page 49: Notes On Data Communication Charge

    ■ PUK Code In case PIN code is locked, you can unlock it by entering PUK code. • PUK code is an eight-digit number given at the time of purchase, which is printed on the back side of the plastic card on which your nano SIM Card is attached.

  • Page 50: Notes On Applications

    Notes on Applications • Be sure to check the security of the application, then install it at your own risk. Some applications might affect operation of other applications or of the entire cell phone. They might cause virus infection, damage various data, and send out your location information, usage history or personal information stored in your cell phone via the Internet.

  • Page 51: Regulatory Information

    Regulatory information Hereby, SHARP CORPORATION declares that the radio equipment type SHG03 is in compliance with Directive 2014 / 53 / EU. The full text of the EU declaration of conformity is available at the following internet address: (https://jp.sharp/k-tai/) (Japanese) Manufacturer's Address: SHARP CORPORATION, 1 Takumi-cho, Sakai-ku, Sakai-shi, Osaka 590-8522, Japan...

  • Page 52: Intellectual Property Rights

    The iPhone trademark is used under license from AiPhone Co., Ltd. TM and © 2020 Apple Inc. All rights reserved. • “AQUOS / アクオス” and the “AQUOS” logo, and the “AQUOS sense5G” logo are trademarks or registered trademarks of Sharp Corporation.
  • Page 53 ■ Open Source Software • The product includes software based on GNU General Public License (GPL), GNU Lesser General Public License (LGPL), and other licenses. For details on licenses of related software, on the home screen → “App list screen” → [Settings] → [About phone] → [Legal information] → [Third-party licenses].
  • Page 54 THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 55 • This product is licensed under the AVC patent portfolio license for the personal and noncommercial use of a consumer to (i) encode video in compliance with the AVC standard (henceforth referred to as AVC video) and / or (ii) decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and / or was obtained from a video provider licensed to provide AVC video.
  • Page 56 Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the        logo regardless of brand and manufacturer to protect  the environment and reuse valuable resources.

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