For inquiries, call:
Customer Center
For general information
Business hours 9:00−20:00 (7 days a week)
From au cell phones:
without area code
In case above numbers are not available, call toll-free:
For theft, loss, damage
Business hours 24 hours (7 days a week)
From au cell phones:
without area code
In case above numbers are not available, call toll-free:
Repair and Delivery Support Center
For theft, loss, damage
Business hours 9:00−20:00 (7 days a week)
From au cell phones/non-au mobile phones/general subscriber phones:
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to
protect the environment and reuse valuable resources.
November 2019, 1st Edition
Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.
(toll free)
From non-au mobile phones/general subscriber phones:
(toll free)
From non-au mobile phones/general subscriber phones:
(toll free)