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Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting in-
formation before contacting Customer Service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the manu-
▶
facturer, the manufacturer's Customer Service or a similarly qualified person in
order to prevent any risk.
Error code / Fault display / Signal
Errors
The display goes out and
Start / Reload flashes.
"E:30 / -80"
"E:36 / -25 / -26"
"E:60 / -2B"
Cause
Energy-saving mode is active
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain hose
is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
Drain pump is blocked.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
The water pressure is low.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is kinked
or jammed.
Troubleshooting en
Troubleshooting
Press any button.
▶
a The symbol lights up again.
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and water
▶
drain hose are not kinked or trapped.
→ "Cleaning the drain pump",
▶
Page 47
Install the water outlet hose at a max-
▶
imum height of 1 metre.
→ "Technical specifications",
Page 64
→ "Cleaning the drain pump",
▶
Page 47
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
No remedial action possible.
Clean the filters in the water inflow
▶
→ Page 50.
Turn on the tap.
▶
Ensure that the water inlet hose is not
▶
kinked or jammed.
53
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