LG 43SH7E Owner's Manual
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LG 43SH7E Owner's Manual

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LG Digital Signage
(MONITOR SIGNAGE)
43SH7E
49SH7E
55SH7E
32SM5E
43SM5E
49SM5E
55SM5E
32SM5KE
43SM5KE
49SM5KE
55SM5KE
AAA
(M3 x L6)
Depending on country / Závisí na zemi / Afhængigt af landet / En función del país / Maan
mukaan / Selon pays / Abhängig vom Land / Ανάλογα με τη χώρα / Országfüggő / Tergantung
pada negaranya / A seconda del Paese / Елге байланысты / 지역에 따라 다름 / Afhankelijk
van het land / Avhengig av land / Zależnie od kraju / Dependendo do país / В зависимости от
страны / Závisí od krajiny / Beroende på land / 視國家/地區而定 / Ülkeye bağlı / Залежно
від країни / Mamlakatga bog'liq ravishda / 国によって異なります / Depende do país /
/
*MFL70421401*
(1811-REV03)

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  • Page 1 LG Digital Signage (MONITOR SIGNAGE) 43SH7E 49SH7E 55SH7E 32SM5E 43SM5E 49SM5E 55SM5E 32SM5KE 43SM5KE 49SM5KE 55SM5KE (M3 x L6) Depending on country / Závisí na zemi / Afhængigt af landet / En función del país / Maan mukaan / Selon pays / Abhängig vom Land / Ανάλογα με τη χώρα / Országfüggő / Tergantung pada negaranya / A seconda del Paese / Елге...
  • Page 2 사이트를 참조하세요. (키워드 : SH7E, SM5E, SM5KE) Nederlands U kunt de internethandleidingen voor dit product vanaf de volgende websites downloaden. (Term : SH7E, SM5E, SM5KE) Norsk Du kan laste ned webhåndbøker for dette produktet fra de følgende webområdene. (Nøkkelord : SH7E, SM5E, SM5KE) • www.lg.com/id-manual...
  • Page 3 日本語 この製品のWeb版取扱説明書は次のWebサイトからダウン ロードできます。 (キーワード : SH7E, SM5E, SM5KE) Português Do Você pode fazer download dos manuais na Web deste produto nos Brasil seguintes sites. (Palavra-chave : SH7E, SM5E, SM5KE) (SH7E, SM5E, SM5KE (SH7E, SM5E, SM5KE • www.lg.com/id-manual SuperSign : http://partner.lge.com...
  • Page 4 **SM5E...
  • Page 9 LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 43SH7E 32SM5E 32SM5KE 49SH7E 43SM5E 43SM5KE 55SH7E 49SM5E 49SM5KE 55SM5E 55SM5KE www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.

  • Page 10: Table Of Contents

    - Connecting the Stand ..........14 - Connecting the Speakers ..........16 - Connecting the IR Sensor .........19 - Portrait Layout ..............20 - Attaching and removing the LG Logo Bracket ......................21 - Installing on a Wall ............23 REMOTE CONTROL ....25 MAKING CONNECTIONS ...

  • Page 11: Safety Precaution

    WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 12 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station), failure to do so will invalidate the warranty.

  • Page 13: Precautions To The Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 14 • Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off. - You may be electrocuted due to excess moisture. • If you don’t intend to use the product for a long time, unplug the power cable from the product.

  • Page 15: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...

  • Page 16: Mounting On A Wall

    CAUTION • Do not put or store inflammable substances near the product. - There is a danger of explosion or fire due to careless handling of the inflammable substances. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.

  • Page 17: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

  • Page 18: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 19 Speaker kit (Only for **SM5E model) Screws Screws Speakers Cable holder/ Diameter 4.0 mm x Pitch 0.7 Diameter 4.0 mm x Pitch 1.6 mm Cable Tie mm x Length 8 mm SP-5000 x Length 10 mm (including spring washer) Media Player kit Media Player Screws CD (Owner's Manual)/ Cards...

  • Page 20: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...

  • Page 21: Assembling The Memory Cover

    Assembling the Memory Cover Assemble the cover with a screw as illustrated to prevent the USB memory from theft.

  • Page 22: Connecting The Stand

    Connecting the Stand - For certain models only. - The image may be different according to the model. 32SM5*...
  • Page 23 43/49/55SH7E, 43/49/55SM5*...

  • Page 24: Connecting The Speakers

    Connecting the Speakers - For certain models only. - The image may be different according to the model. 32SM5E Connect an input signal cable before installing the speakers. Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection.
  • Page 25 Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables. Basic installation Installation with OPS connected...
  • Page 26 43/49/55SM5E Connect an input signal cable before installing the speakers. Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection. Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables.

  • Page 27: Connecting The Ir Sensor

    Connecting the IR Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). - The image may be different according to the model. Basic installation [Front] [Rear]...

  • Page 28: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.com.

  • Page 29: Attaching And Removing The Lg Logo Bracket

    LG Logo Bracket to the bottom rear of the monitor. LG Logo Bracket After removing the screw, remove the LG Logo Bracket. When re-attaching the LG Logo Bracket, repeat the process in reverse order.
  • Page 30 LG Logo Bracket to the bottom rear of the monitor. After removing the screw, remove the LG Logo Bracket. Attach the LG Logo Bracket with a screw, aligning it with the hole on the right side.

  • Page 31: Installing On A Wall

    Screws which are longer than standard length may damage the inside of the monitor. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents related to the use of non-standard screws.
  • Page 32 Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.

  • Page 33: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 34 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.

  • Page 35: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 36 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15- pin cable and DVI-D/HDMI cable. •...

  • Page 37: Using The Input List

    Using the Input List (HOME) → • HDMI1 → HDMI2 → HDMI3/OPS/DVI-D → DISPLAYPORT...

  • Page 38: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 39 After-image appears on the product. Problem Action After-image appears when the product is • If you use a fixed image for a long time, the pixels may be damaged. turned off. Use the screen-saver function. • When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 40 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.

  • Page 41: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 42 43SH7E LCD screen Pixel pitch 0.4902 mm (H) X 0.4902 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.3 A Power consumption On Mode: 95 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W...
  • Page 43 43SM5E LCD screen Pixel pitch 0.4902 mm (H) X 0.4902 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 0.9 A Power consumption On Mode: 75 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 969.6 mm x 563.9 mm x 38.6 mm / 9.8 kg...
  • Page 44 32SM5KE LCD screen Pixel pitch 0.36375 mm (H) X 0.36375 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 0.8 A Power consumption On Mode: 60 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 729.4 mm x 428.9 mm x 60.5 mm / 5.4 kg...
  • Page 45 Wireless module (LGSBWAC72) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 16.5 5725 to 5850 (Not for EU) 11.5 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 •...
  • Page 46 HDMI / DVI-D / DISPLAYPORT / OPS (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remarks 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.290...
  • Page 47 Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device.
  • Page 48 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.0 www.lg.com...
  • Page 49 CONTENTS SETTINGS ........4 - Display .................23 Picture Mode - Home ..................4 Aspect Ratio Global Buttons Rotation Dashboard Expert Controls Content Manager - Sound ...................28 - Ez Setting ................5 Sound Mode Video Wall Sound Out On/Off Scheduler Audio Out SI Server Setting AV Sync Adjustment Server Setting Digital Audio Input...
  • Page 50 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing...

  • Page 51: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home Global Buttons •...

  • Page 52: Ez Setting

    Ez Setting Video Wall Ez Setting Video Wall Set Video Wall options to create a wide visual canvas. • Tile Mode: Turn Tile Mode on or off. • Tile Mode Settings: Display a single integrated screen on multiple Signage monitors. •...

  • Page 53: Fail Over

    Fail Over Ez Setting Fail Over This feature enables automatically switching to other input sources in order of priority if the primary signal is interrupted. It also enables the automatic playback of the content stored on your device. • On/Off: Turns Fail Over on or off.
  • Page 54 NOTE • If the status regarding any of the following items changes or becomes abnormal, a status message can be sent. - 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is sent.

  • Page 55: Play Via Url

    Play via URL Ez Setting Play via URL Play content you want to play automatically through the built-in web browser. • Loader: Turns Play via URL on or off. • URL: Enter the URL address to display automatically. • Preview: Preview your desired website by accessing the specified URL. Save: Save the specified URL.

  • Page 56: Multi Screen

    Multi Screen Ez Setting Multi Screen This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode NOTE • In multi-screen mode, the DP daisy chain feature is not supported. Selecting Screen Layout When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
  • Page 57 Changing Screen Input Press the button on the top right of each split screen to select the desired input. NOTE • Inputs which have already been selected for other split screens cannot be selected again. To select them, press the RESET button to reset the inputs for all screens first.

  • Page 58: General

    General Language General Language Settings You can select the menu language to be displayed on the screen. • Menu Language: Sets the language of your Signage monitor. • Keyboard Language: Sets the language of the keyboard displayed on the screen. System Information General System Information...

  • Page 59: Power

    Power General Power Power-related feature settings No Signal Power Off (15 Min) Set whether to use the 15 Min Auto Off feature. • You can set this option to or Off. • If you set this feature to On, the product turns off when it has remained in No Signal status for 15 minutes. If you set this feature to Off, the 15 Min Force Off feature is disabled.
  • Page 60 PM Mode • Power Off (Default): Set the normal DC off mode. Sustain Aspect Ratio: Identical to normal DC off mode except that the Switching IC remains on. On certain models, • this applies only to a specific input mode (DisplayPort) and has the same effect as Screen Off Always in other input modes.

  • Page 61: Network

    Power Indicator • This function enables you to change the Power Indicator settings. Power Indicator. • Setting to will turn on Power Indicator. • Setting to will turn off • Regardless of settings in Power Indicator, Power Indicator will be turned on for approximately 15 seconds.
  • Page 62 LAN Daisy Chain • LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. • However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection.
  • Page 63 For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.
  • Page 64 Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.

  • Page 65: Safety Mode

    Safety Mode General Safety Mode Set to this function for safe performance. ISM Method If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. Mode ISM Method •...
  • Page 66 Start Time • Set the Start time. • This option is available only when Repeat is set to Schedule. • You cannot set the same time for Start time and End time. End Time • Set the End time. • This option is available only when Repeat is set to Schedule.

  • Page 67: Expert Controls

    This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. • iBeacon - Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2.
  • Page 68 OPS Control • OPS Power Control: This feature enables you to control the power of the OPS as you turn on/off the display. - Disable: Disable OPS Power Control. Sync (On): Synchronize the monitor's power status only when the monitor is on. Sync (On/Off): Synchronize the monitor's power status with the OPS.
  • Page 69 Input Manager Specify a label for each input source. SIMPLINK Setup SIMPLINK Setup is set to On, you can use the SIMPLINK provided by LG Signage. • When the Device ID: Set the ID of the device connected via CEC wiring. You can choose a value between and E.

  • Page 70: Display

    Display Picture Mode Display Picture Mode Mode This feature enables you to choose the optimal picture mode for your installation environment. • Mall/QSR, Transportation, Education, Gov./Corp.: Display the picture optimally for your installation environment. • Normal: Display the picture at normal contrast, brightness, and sharpness. •...
  • Page 71 Customize • Backlight, OLED Light: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • Contrast: Adjust the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 72 • Picture Option: Customize the picture options. Noise Reduction: Remove randomly popping dots to make the picture look clearer. MPEG Noise Reduction: Reduce the noise generated in the process of creating a digital video signal. Black Level: Adjust the brightness and contrast of the screen by adjusting the black level of the screen. (Recommended settings based on input signals: Backlight 0 - 255 High, RGB 16 - 235: Low, YCbCr: Low) Real...

  • Page 73: Aspect Ratio

    Aspect Ratio Display Aspect Ratio This feature enables you to change the picture size to view the picture at its optimal resolution. • Full Wide: Stretch the picture to fill the screen. • Original: Display the picture at its original resolution. Rotation Display Rotation...

  • Page 74: Expert Controls

    Expert Controls Display Expert Controls UHD Deep Color If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu. If a compatibility issue occurs with a graphics card when the Deep Color option is set to On at 3840 x 2160 @ 60 Hz, set the Deep Color option back to Off.

  • Page 75: Sound

    Sound Sound Mode Sound Sound Mode Sound Mode The best sound quality will be selected automatically depending on the video type currently being watched. • Standard: This sound mode works well for content of all types. • Cinema: Optimize sound for watching movies. •...

  • Page 76: Sound Out

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 77: Audio Out

    (0~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. Moving closer to – speeds up the audio output, while moving closer to + slows down the audio output, compared to the default value.

  • Page 78: Admin

    Admin Lock Mode Admin Lock Mode Home Dashboard Lock This feature enables you to restrict changes made to dashboard lock settings on the Home screen. USB Lock This feature enables you to configure the USB lock feature so that settings or content cannot be changed. OSD Lock This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.

  • Page 79: Change Password

    Change Password This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) Enter a new 6-digit password. Enter the same password again in the Confirm Password field for confirmation. Enterprise Settings •...

  • Page 80: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 81 DELETE Select your desired type of content from the tab on the left and click DELETE in the upper right-hand corner of the screen. Select the content you wish to delete. Click DELETE in the upper right-hand corner of the screen. You can see that the content has been deleted.

  • Page 82: Scheduler

    Scheduler (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. Creating a Schedule Click Add New Schedule in the upper right-hand corner of the screen. Choose between Playlist Input Source.

  • Page 83: Template

    Delete Schedule Click DELETE in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click DELETE. Check that the schedules have been deleted. Calendar View Calendar View. When you have registered schedules, click You can see that the schedules registered are displayed in the form of a timetable. Distribute Distribute Click...
  • Page 84 Supported Photo & Video Files NOTE • Subtitles are not supported. • The photo feature is not supported in OLED model. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi...
  • Page 85 Supported Photo File Formats File type Format Resolution .jpeg, .jpg, .jpe JPEG • Minimum: Min: 64 x 64 • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) .png • Minimum: Min: 64 x 64 •...
  • Page 86 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 87: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 88 GROUP MANAGEMENT • Creating a New Group Add New Group. 1. Click 2. Enter a group name. 3. Click Device, select the devices you wish to add to the group, and add them. 4. Click Done, and you will see that a new group has been created. •...
  • Page 89 Setting Data Cloning Select your desired group and click Clone. Check that the data have been copied on the slave sets. Content Distribute Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click Distribute.

  • Page 90: Screenshare

    Devices on your laptop. Click Add Device in the top center of the screen, and then you will see a list of nearby WiDi-capable LG Signage monitors. From the list of detected Signage monitors, select one you wish to connect to and click Connect.

  • Page 91: Management Tools

    MANAGEMENT TOOLS Admin Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • Dashboard: Display a summary of the product's status and provides links to each page. Display &...

  • Page 92: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT Picture ID is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...

  • Page 93: Touch

    TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control. Touching the screen for a certain period of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product.

  • Page 94: Idb (Interactive Digital Board)

    IDB (Interactive Digital Board) • This feature may not be available on some models. • Different features are supported depending on the product. This feature provides writing function. To run Whiteboard, press the (IDB) button or the local key Whiteboard button.

  • Page 95: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving) Remote control button INPUT (Select input)
  • Page 96 Code (Hex) Function Remarks (Settings/Menu) Remote control button Auto Configuration Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button Tile Remote control button Exit Remote control button Picture ID On (red)

  • Page 97: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...

  • Page 98: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 BPS daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 99: Command Reference List

    Command Reference List Command Data (Hexadecimal) Power 00 to 02 Select Input See Select Input Aspect Ratio Aspect Ratio Brightness Control 00 to 04 Picture Mode Picture Mode Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint...
  • Page 100 Command Data (Hexadecimal) Software Version White Balance Red Gain 00 to FE White Balance Green Gain 00 to FE White Balance Blue Gain 00 to FE White Balance Red Offset 00 to 7F White Balance Green Offset 00 to 7F White Balance Blue Offset 00 to 7F...
  • Page 101 Command Data (Hexadecimal) Power On Status 00 to 02 Wired Wake On LAN 00 to 01 Screen Rotation 00 to 03 Time Sync n, 16 00 to 01 Contents Sync 00 to 01 LAN Daisy Chain n, 84 00 to 01 External Input Rotation n, 85 00 to 03...
  • Page 102 Command Data (Hexadecimal) Digital Audio Input n, a2 00 to 01 Booting Logo Image n, a3 00 to 01 SoftAP n, a4 00 to 01 Natural Size n, a5 00 to 64 Play Saved Internal Media n, a8 See Playback of Saved Internal Media No Signal Image n, a9 00 to 01...

  • Page 103: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: This command is used to identify between the adjustment setting or the user adjustment modes. * [Command2]: This command is used to control the monitor. * [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to FFH) under Settings in the OSD menu.
  • Page 104 Power (Command: k a) Aspect Ratio (Command: k c) Controls the power on/off status of the monitor. Adjusts the aspect ratio of your monitor. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [k][c][ ][Set ID][ ][Data][Cr] Data Data Full Screen Original 02: Restart Acknowledgment Acknowledgment [c][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 105 Contrast (Command: k g) Tint (Command: k j) Adjusts the screen contrast. Adjusts the screen tints. Transmission Transmission [k][g][ ][Set ID][ ][Data][Cr] [k][j][ ][Set ID][ ][Data][Cr] Data 00-64: Contrast 0-100 Data 00-64: Tint Red 50-Green 50 Acknowledgment Acknowledgment [g][ ][Set ID][ ][OK/NG][Data][x] [j][ ][Set ID][ ][OK/NG][Data][x] Brightness (Command: k h)
  • Page 106 Sound Mode (Command: d y) Current Time 1 (year/month/day) (Command: f a) Selects a sound mode. Sets the Clock 1 (year/month/day) values and Auto Time. Transmission Transmission [d][y][ ][Set ID][ ][Data][Cr] 1. [f][a][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] 2. [f][a][ ][Set ID][ ][0][0][ ][Data1][Cr] Data Standard Music...
  • Page 107 No Signal Power Off(15Min) (Command: f g) Default Settings (Command: f k) Sets the monitor to enter Automatic Standby mode if there is Executes Reset. no signal for 15 minutes. (Initialize Screen can only be executed in RGB input mode.) Transmission Transmission [f][g][ ][Set ID][ ][Data][Cr]...
  • Page 108 24. Time Elapsed (Command: d l) White Balance Red Gain (Command: j m) Displays the time that has elapsed after your monitor has Adjusts the red gain value for white balance. turned on. Transmission Transmission [j][m][ ][Set ID][ ][Data][Cr] [d][l][ ][Set ID][ ][Data][Cr] Data 00-FE: Red Gain 0-254 Data...
  • Page 109 White Balance Red Offset (Command: s x) Backlight (Command: m g) Adjusts the red offset value for white balance. Adjusts the backlight brightness. Transmission Transmission [s][x][ ][Set ID][ ][Data][Cr] [m][g][ ][Set ID][ ][Data][Cr] Data 00-7F: Red Offset 0-127 Data 00-64: Backlight 0-100 FF: Checks red offset value Acknowledgment Acknowledgment...
  • Page 110 Tile Mode Check (Command: d z) (Command: f j) Checks the tile mode. Sets the DPM(Display Power Management) function. Transmission Transmission [d][z][ ][Set ID][ ][Data][Cr] [f][j][ ][Set ID][ ][Data][Cr] Data FF: Check Tile Mode Data 04: 1 minute Acknowledgment 05: 3 minutes [z][ ][Set ID][ ][OK/NG][Data1][Data2][Data3][x] 06: 5 minutes Data 1 00: Tile Mode off...
  • Page 111 Fail Over Mode (Command: m i) 44. Remote Control Key Lock (Command: t p) Selects a sound mode. Configures the settings of the product's remote control key. Transmission Transmission [m][i][ ][Set ID][ ][Data][Cr] [t][p][ ][Set ID][ ][Data][Cr] Data Data 00: Unlocks all keys Auto 01: Locks all keys except Power key User Setting...
  • Page 112 46. Status Check (Command: s v) Data 07 (when checking whether the Top, Bottom and Main temperature sensors are working Checks the current signal of the product. properly) Transmission Data1 00: All temperature sensors are faulty [s][v][ ][Set ID][ ][Data][ ][FF][Cr] 01: Top normal, Bottom faulty, Main faulty Data 02: Check whether there is a signal...
  • Page 113 PM Mode (Command: s n, 0c) Network Setting (Command: s n, 80 or 81 or 82) Sets the PM mode. Configures network and DNS settings. Transmission Transmission [s][n][ ][Set ID][ ][0c][ ][Data][Cr] [s][n][ ][Set ID][ ][Data1][ ][Data2][ ] [Data3][ ][Data4][ ][Data5][Cr] Data Power Off (Basic)
  • Page 114 Power On Status (Command: t r) Time Sync (Command: s n, 16) Sets the Power On status of the monitor. Sets Time Sync. Transmission Transmission [t][r][ ][Set ID][ ][Data][Cr] [s][n][ ][Set ID][ ][1][6][ ][Data][Cr] Data LST(Last Status) Data STD(Standby) * This feature only works when the monitor is in Master mode. PWR(Power On) * This feature does not work if the current time is not set.
  • Page 115 External Input Rotation (Command: s n, 85) Brightness Scheduling (Command: s s) Sets the External Input Rotation feature. Sets Brightness Scheduling. Transmission Transmission [s][n][ ][Set ID][ ][8][5][ ][Data][Cr] [s][s][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data Data1 01: 90 degrees 1. f1 to f6 (data reading) 02: 270 degrees F1: Reads the 1st Brightness Scheduling’s data 03: 180 degrees...
  • Page 116 Multi Screen Mode & Input (Command: x c) Aspect Ratio (Multi screen) (Command: x d) Saves and controls Multi Screen modes and inputs. Controls the aspect ratio of Multi Screen. Transmission Transmission [x][c][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][ ][Data4] [x][d][ ][Set ID][ ][Data1][ ][Data2][Cr] [ ][Data5][ ][Cr] Data1 01: Controls the Main input Data 1 (Sets MultiScreen mode)
  • Page 117 65. Stop Video (Command: k x) Holiday Setting (Command: s n, 9b) Controls Stop Video. Sets holidays. Transmission Transmission [k][x][ ][Set ID][ ][Data][Cr] 1. [s][n][ ][Set ID][ ][9][b][ ] [Data1][ ][Data2][ ][Data3][ ] Data 00: The Stop Video feature is on. [Data4][ ][Data5][ ][Data6][Cr] 01: The Stop Video feature is off.
  • Page 118 ISM Method (Command: s n, 9c) 3. Deleting a Schedule E0: Deletes all holiday schedules Sets UPnP.mode. E1: Deletes the 1st holiday schedule Transmission E2: Deletes the 2nd holiday schedule [s][n][ ][Set ID][ ][9][c][ ][Data][Cr] E3: Deletes the 3rd holiday schedule Data E4: Deletes the 4th holiday schedule E5: Deletes the 5th holiday schedule...
  • Page 119 Wi-Fi Lock (Command: s n, 9f) 75. See Backup via Storage (Command: s n, a1) Sets Wi-Fi Lock. Sets Backup via Storage. Transmission Transmission [s][n][ ][Set ID][ ][9][f][ ][Data][Cr] 1. [s][n][ ][Set ID][ ][a][1][ ][Data1][Cr] 2. [s][n][ ][Set ID][ ][a][1][ ][Data1][Data2][Cr] Data 00: Wi-Fi Unlock 01: Wi-Fi Lock...
  • Page 120 Digital Audio Input (Command: s n, a2) Natural Size (Command: s n, a5) Sets Digital Audio Input. Sets the Natural Size feature. Transmission Transmission [s][n][ ][Set ID][ ][a][2][ ][Data][Cr] [s][n][ ][Set ID][ ][a][5][ ][Data][Cr] Data 00: Digital Data 00-64: Natural Size 0 - 100 01: Analog Acknowledgment Acknowledgment...
  • Page 121 Audio Out (Command: s n, aa) Apply to all inputs (Command: n, 52) Sets Audio Out to Off/Variable/Fixed. Apply the video mode and low value of the current input to the same video value of all inputs. Transmission Transmission [s][n][ ][Set ID][ ][a][a][ ][Data][Cr] [s][n][ ][Set ID][ ][5][2][ ][Data][Cr] Data Data...
  • Page 122 Time to OFF Scheduling (Command: f e) 3. 01h to 0ch (Timer Power On days setting) 02: Repeat Daily Sets Off Timer settings. 03: Repeat from Monday to Friday Transmission 04: Repeat from Monday to Saturday [f][e][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] 05: Repeat from Saturday to Sunday Data1 06: Repeat on Sunday...

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