LG 55SM5E Owner's Manual
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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
43SH7E
32SM5E
49SH7E
43SM5E
55SH7E
49SM5E
55SM5E
32SM5KE
43SM5KE
49SM5KE
55SM5KE
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG 55SM5E

  • Page 1 LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 43SH7E 32SM5E 32SM5KE 49SH7E 43SM5E 43SM5KE 55SH7E 49SM5E 49SM5KE 55SM5E 55SM5KE www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    - Connecting the Stand ..........13 - Connecting the Speakers ..........15 - Connecting the IR Sensor .........18 - Portrait Layout ..............19 - Attaching and removing the LG Logo Bracket ......................20 - Installing on a Wall ............22 REMOTE CONTROL ....24 MAKING CONNECTIONS ...
  • Page 3: Important Precautions

    WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING Failure to follow those warnings may result in death, serious injury or damage to the product or other property. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Layers of dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Insert the power plug firm so it cannot come loose.
  • Page 5: Precautions In Installing The Product

    Do not add accessories that have not been designed for this display. • If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service. - If you continue to use without taking proper measures, electrical shock or fire can occur.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 7: Precautions For Using/Cleaning The Product

    Do not attempt to disassemble, repair or modify the product yourself. - Fire or electric shock can occur. - Contact LG Customer Service for repair. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.
  • Page 8: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • Page 9: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 10 Speaker kit (Only for **SM5E model) Screws Screws Diameter 4.0 mm (0.1 inches) Speakers Cable holder/ Diameter 4.0 mm (0.1 inches) x Pitch 0.7 mm (0.02 inches) x Cable Tie SP-5000 x Pitch 1.6 mm (0.06 inches) x Length 8 mm (0.3 inches) Length 10 mm (0.3 inches) (including spring washer) Media Player kit...
  • Page 11: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...
  • Page 12: Assembling The Memory Cover

    Assembling the Memory Cover Assemble the cover with a screw as illustrated to prevent the USB memory from theft.
  • Page 13: Connecting The Stand

    Connecting the Stand - For certain models only. - The image may be different according to the model. 32SM5*...
  • Page 14 43/49/55SH7E, 43/49/55SM5*...
  • Page 15: Connecting The Speakers

    Connecting the Speakers - For certain models only. - The image may be different according to the model. 32SM5E Connect an input signal cable before installing the speakers. Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection.
  • Page 16 Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables. Basic installation Installation with OPS connected...
  • Page 17 43/49/55SM5E Connect an input signal cable before installing the speakers. Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection. Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables.
  • Page 18: Connecting The Ir Sensor

    Connecting the IR Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). - The image may be different according to the model. Basic installation [Front] [Rear]...
  • Page 19: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.com.
  • Page 20: Attaching And Removing The Lg Logo Bracket

    LG Logo Bracket to the bottom rear of the monitor. LG Logo Bracket After removing the screw, remove the LG Logo Bracket. When re-attaching the LG Logo Bracket, repeat the process in reverse order.
  • Page 21 LG Logo Bracket to the bottom rear of the monitor. After removing the screw, remove the LG Logo Bracket. Attach the LG Logo Bracket with a screw, aligning it with the hole on the right side.
  • Page 22: Installing On A Wall

    Screws which are longer than standard length may damage the inside of the monitor. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents related to the use of non-standard screws.
  • Page 23 Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 24: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 25 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
  • Page 26: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 27 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15- pin cable and DVI-D/HDMI cable. •...
  • Page 28: Using The Input List

    Using the Input List (HOME) → • HDMI1 → HDMI2 → HDMI3/OPS/DVI-D → DISPLAYPORT...
  • Page 29: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 30 After-image appears on the product. Problem Action After-image appears when the product is • If you use a fixed image for a long time, the pixels may be damaged. turned off. Use the screen-saver function. • When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 31 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.
  • Page 32: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 33 43SH7E LCD screen Pixel pitch 0.4902 mm (H) X 0.4902 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.3 A Power consumption On Mode: 95 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 969.6 mm x 563.9 mm x 54 mm / 10.5 kg...
  • Page 34 32SM5E LCD screen Pixel pitch 0.36375 mm (H) X 0.36375 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 0.8 A Power consumption On Mode: 60 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 729.4 mm x 428.9 mm x 55.5 mm / 5.2 kg...
  • Page 35 (43.3 inches x 25.1 inches x 2.6 inches / 32.1 lbs) Head + Speaker+ Stand 1,102.2 mm x 696.8 mm x 219.6 mm / 17.9 kg (43.3 inches x 27.4 inches x 8.6 inches / 39.4 lbs) 55SM5E LCD screen Pixel pitch 0.630 mm (H) X 0.630 mm (V)
  • Page 36 32SM5KE LCD screen Pixel pitch 0.36375 mm (H) X 0.36375 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 0.8 A Power consumption On Mode: 60 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 729.4 mm x 428.9 mm x 60.5 mm / 5.4 kg...
  • Page 37 55SM5KE LCD screen Pixel pitch 0.630 mm (H) X 0.630 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.1 A Power consumption On Mode: 100 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height Head 1,238 mm x 714.9 mm x 54 mm / 17.5 kg...
  • Page 38 HDMI / DVI-D / DISPLAYPORT / OPS (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remarks 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050 65.290...
  • Page 39 Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. Temporary noise is normal when powering ON or OFF MODEL this device.

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