Troubleshooting
Problem
The LED indicator does not glow.
No picture or sound.
Changes in the settings have not
taken effect.
The remote control is not working.
File Extensions Supported by the Media Browse
Media
Extension
Picture
Video
Audio
mp3
Subtitle
Possible Reasons
Power Adaptor is not connected
or low power is disabled.
No signal or weak signal.
The set top box was unplugged
mode.
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What To Do
Check if the AC adaptor is plugged
into the power socket and STB is
in low power standby mode. Low
power setting can be modified
Make sure that the box is in
standby mode before unplugging
it from the mains.
range is clear.
ones.