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Troubleshooting
Case #1: "UPDATE FAIL" appeared during the update.
Cause: For some reason, the receiver can't read the firmware data.
For your solution, check the following;
[Update through Internet]
Check Internet connection.
Your Internet connection is working by playing an Internet radio station.
(See owner's manual for details)
[Update by USB thumb drive]
USB thumb drive is connected properly to the receiver.
USB thumb drive is not password protected.
(AV receiver cannot read data from a security protected USB thumb drive)
Make sure the USB thumb drive is inserted before the receiver is
powered on for the update.
The firmware data, RX-V2067-xxxx.bin is stored in the root directory of
the USB thumb drive.
There is no other data except the firmware data in the USB thumb drive.
No folders are created in the USB thumb drive.
Else, retry the update by USB using another USB thumb drive.
Case #2: Firmware update doesn't start for other reasons.
Receiver doesn't power up after the update.
Or, "ERROR" appeared when confirming the firmware version.
Recovery method using USB method
1. Unplug the AC power cable from wall outlet.
2. Insert the USB thumb drive into the USB port located on the front panel.
3. Press and hold the PURE DIRECT button and keep it pressed while you plug the
AC power cable back into the wall outlet again. "USB UPDATE" will appear on
the front display. Then, release the PURE DIRECT button.
4. The update will start automatically.
5. When "UPDATE SUCCESS" appears on the display, firmware update is
completed. Power off the receiver and remove the USB thumb drive.
6. Confirm updated firmware version.
Firmware Update Procedure for RX-V2067
USB Port
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PURE DIRECT
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