Access By Analog Modem; Access By Digital Modem; 3Comfacts Automated Fax Service; Support From Your Network Supplier - 3Com SuperStack II 10005622 Getting Started Manual

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PPENDIX ECHNICAL

Access by Analog Modem

To reach the service by modem, set your modem to
8 data bits, no parity, and 1 stop bit. Call the
telephone number nearest you:
Country Data Rate
Australia Up to 14,400 bps
Brazil Up to 14,400 bps
France Up to 14,400 bps
Germany Up to 28,800 bps
Hong Kong Up to 14,400 bps
Italy Up to 14,400 bps
Japan Up to 14,400 bps
Mexico Up to 28,800 bps
P.R. of China Up to 14,400 bps
Taiwan, R.O.C. Up to 14,400 bps
U.K. Up to 28,800 bps
U.S.A. Up to 28,800 bps

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital
modem for fast access up to 56 Kbps. To access the
3Com BBS using ISDN, use the following number:
1 408 654 2703
S
UPPORT
Telephone Number
61 2 9955 2073
55 11 5181 9666
33 1 6986 6954
4989 62732 188
852 2537 5601
39 2 27300680
81 3 3345 7266
52 5 520 7835
86 10 684 92351
886 2 377 5840
44 1442 438278
1 408 980 8204

3ComFacts Automated Fax Service

The 3ComFacts automated fax service provides
technical articles, diagrams, and troubleshooting
instructions on 3Com products 24 hours a day, 7 days
a week.
Call 3ComFacts using your Touch-Tone telephone:
1 408 727 7021

Support from Your Network Supplier

If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide a
variety of services, including network planning,
installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for
assistance, have the following information ready:
Product model name, part number, and serial
number
A list of system hardware and software, including
revision levels
Diagnostic error messages
Details about recent configuration changes,
if applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.