Appendix C. Troubleshooting; Diagnostics; Other Troubleshooting Methods - IBM TURBOWAYS 622 PCI MMF ATM Installation And Using Manual

Appendix C. Troubleshooting

Use this appendix to assist you if your TURBOWAYS 622 PCI MMF ATM Adapter is not
functioning correctly. Use the following steps:
1. Run the diagnostics utility outlined in "Diagnostics."
2. Attempt to resolve problem using the steps in "Other Troubleshooting Methods"
3. Contact your service representative.

Diagnostics

To run the TURBOWAYS 622 PCI MMF ATM Adapter diagnostics utility, do the
following:
1. Start AIX, and log in as root user.
2. At the AIX command prompt, type the following and press Enter.
diag -d atm0
3. From the DIAGNOSTIC MODE SELECTION screen, select System Verification
and press Enter.
4. Follow the instructions on the screen.

Other Troubleshooting Methods

If diagnostics pass and your TURBOWAYS 622 PCI MMF ATM Adapter is not
functioning, do the following:
1. Disconnect and reconnect all TURBOWAYS 622 PCI MMF ATM Adapter cables.
2. Reread the software instructions. Be sure software settings are correct.
3. Refer to your system unit documentation to disconnect power cables and remove
covers.
4. Remove and reseat the adapter.
5. Install the TURBOWAYS 622 PCI MMF ATM Adapter in a different slot if one is
available.
6. Refer to your system unit documentation to reassemble your system unit and
connect the power cord.
7. If your TURBOWAYS 622 PCI MMF ATM Adapter still does not function, call your
service representative.
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