Related Manuals for BT Defender 100
Summary of Contents for BT Defender 100
- Page 1 5655 BT Defender UG [2] 4/2/04 10:55 am Page 1 BT Defender 100 – Edition 2 – 03.02.04 – 5655 User Guide BT DEFENDER 100...
- Page 2 5655 BT Defender UG [2] 4/2/04 10:55 am Page 2 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Welcome… to your BT Defender 100 Prevents hearing damage by reducing sudden loud noises received down the phone line. Protects against the Startle effect which can result in neck and back injuries.
- Page 3 5655 BT Defender UG [2] 4/2/04 10:55 am Page 3 BT Defender 100 – Edition 2 – 03.02.04 – 5655 This User Guide provides you with all the Got everything? information you need to get the most from BT Defender 100 your BT Defender 100.
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Page 4: Table Of Contents
Indicator light ....9 Returning your BT Defender 100 ..20 Volume ......10 For your records. -
Page 5: Getting Started
IMPORTANT Setting up The BT Defender 100 must be plugged into the mains power at 1. Plug the power cable into your BT Defender 100 and the all times. other end into the mains. Back-up battery A new PP3 9v alkaline back-up battery provides power for up to 2 days if the mains power fails. - Page 6 5655 BT Defender UG [2] 4/2/04 10:55 am Page 6 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Getting started 5. Plug in the supervisor’s headset (optional). Headsets are not supplied. This allows a supervisor to ‘listen in’ to calls only. There is no microphone connection so they cannot speak to callers.
- Page 7 Connect the other end either to the headset port on the workstation or telephone to which the headset was originally connected. 7. Place the BT Defender 100 on your work surface so that you can comfortably reach the buttons. Your BT Defender 100 is now ready for use.
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Page 8: Using Your Bt Defender 100
5655 BT Defender UG [2] 4/2/04 10:55 am Page 8 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Using your BT Defender 100 Controls Volume up Data Port Volume down Secrecy BT Defender 100 Indicator light Supervisor’s socket Operator’s headset socket... -
Page 9: Indicator Light
5655 BT Defender UG [2] 4/2/04 10:55 am Page 9 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Using your BT Defender 100 Indicator light When first switched on: This will start your noise dose monitoring without the need to Solid Red = The noise dose monitoring is not active. -
Page 10: Volume
– all of which have happened – your back injuries. BT Defender 100 instantly reduces the sound level to a safe level. This helps protect your ears and prevent injuries caused by the ‘Startle’ effect. -
Page 11: Using With A Pc
Use the software to adjust the settings and receive useful management information such as the noise and sound pressure levels your operators are experiencing Connecting up 1. Plug the PC cable into the PC socket on the BT Defender 100 and the other end into a PC serial port. -
Page 12: Installing The Software
5655 BT Defender UG [2] 4/2/04 10:55 am Page 12 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Using with a PC Installing the software The software can be downloaded from www.bt.com/defender The software is only used to log events with date and time. -
Page 13: Help
5655 BT Defender UG [2] 4/2/04 10:55 am Page 13 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Help Replacing the back-up battery BT accepts no responsibility for damage caused to BT Defender 100 If you have a power cut a new, fully charged PP3 9v alkaline by using any other type of batteries. -
Page 14: Helpline
You can hear your caller but they can’t hear you Have you connected your headset to the supervisor’s socket on the underside of the BT Defender 100? The supervisor can listen in but not talk to your caller, see page 6. - Page 15 5655 BT Defender UG [2] 4/2/04 10:55 am Page 15 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Help You cannot open the BT Defender 100 software Helpline 0870 240 5216 Call the Helpline. Call the dedicated BT Defender...
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Page 16: General Information
5655 BT Defender UG [2] 4/2/04 10:55 am Page 16 BT Defender 100 – Edition 2 – 03.02.04 – 5655 General information IMPORTANT Safety information This product is intended for connection to analogue public switched telephone networks and Only use the power supply included with the product. Using... -
Page 17: Environmental
5655 BT Defender UG [2] 4/2/04 10:55 am Page 17 BT Defender 100 – Edition 2 – 03.02.04 – 5655 General information Environmental Do not expose to direct sunlight. Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surface. -
Page 18: Guarantee
BT Defender 100 – Edition 2 – 03.02.04 – 5655 General information Guarantee Your BT Defender 100 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion... - Page 19 5655 BT Defender UG [2] 4/2/04 10:55 am Page 19 BT Defender 100 – Edition 2 – 03.02.04 – 5655 General information This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
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Page 20: Returning Your Bt Defender 100
5655 BT Defender UG [2] 4/2/04 10:55 am Page 20 BT Defender 100 – Edition 2 – 03.02.04 – 5655 General information connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer. - Page 21 5655 BT Defender UG [2] 4/2/04 10:55 am Page 21 BT Defender 100 – Edition 2 – 03.02.04 – 5655 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time.