BT Defender 100 User Manual page 19

5655 BT Defender UG [2] 4/2/04 10:55 am Page 19
BT Defender 100 – Edition 2 – 03.02.04 – 5655
General information 19
This guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect, tampering
with the equipment, or any attempt at adjustment or repair
other than through approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning it, please read the Help section beginning on
page 13, or contact the BT Defender 100 Helpline on
0870 240 5216, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow the
Helpline's instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has
ended, the repair must meet the approval requirements for