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Tele System Hello Quick Start Manual

Smart wi-fi hd video intercom viewable from smartphone and tablet
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Summary of Contents for Tele System Hello

  • Page 2 TELE System...

  • Page 3: Table Of Contents

    More information, instructions and material related to unexplained product in this guide are available on www.telesystem-wor- ld.com/iot. If you want to receive premiere news from the world of TELE System, software updates and news about products, solutions, services, and special offers, register now on the site www.telesystem-world.com and/or click “like” on our facebook.com...

  • Page 4: Warnings-Weee

    TELE System 1. Warnings-WEEE For safe use of the appliance and for your safety, please read the following advice concerning the safety measures. Do not open or disassemble the device. Inside the unit, there may be higher voltages than that of power which could endanger the safety of the user.

  • Page 5: Network Settings

    3. Product description The IP video intercom system named Hello is designed as a device to establish a connection web audio/video in real time with a remote location through internet connection. The user can at any time through a mobile device receive audio/video signals in response to a visitor pressing the “call”...

  • Page 6: Interface And Connections

    BK: (GND) Mass 7/8. BN: unlocking the lock Figure 1 NOTE To ensure a correct framing of the people who are in proximity of the videophone, Hello must be placed at a minimum height of 130 cm from the ground/floor.
  • Page 7 SMART WiFi HD VIDEO INTERCOM HELLO - QUICK START GUIDE Power supply: The videophone “Hello” power supply comes from the indoor unit which in turn must be connected to the power supply (100 ~ 240V, 50/60 Hz). Connect the red and black cable to the indoor unit using the supplied adapter, respecting the polarity and the colors.
  • Page 8 5. VOLUME: adjusts ringer volume 6. Power Connector: connect the two wires (red and black) to the respective inputs of the external unit respecting the color Hello (see Chapter 4, “connections outdoor unit 5 RD: DC12V” and 6 BK: Mass (GND)) NOTE The internal unit is designed only to issue a warning (ringtone) when a visitor presses the button on the monitor.

  • Page 9: Mobile Application

    “Configure and add a new wireless device”. 3. Start Hello in AP mode: Once connected to the power supply, press the “call” button for 5 seconds until you hear a beep, repeat for 3 times in a row. Hello will restart automatically in AP mode creating a WIFI network (name SSID: IP Port + UID, where UID...
  • Page 10 TELE System 4. Connect your device to the Wi-Fi network created by Hello, for iOS devices you must manually access WI-FI settings to detect available networks while Android devices can access WI-FI settings page directly from the atHOME Control application.
  • Page 11 SMART WiFi HD VIDEO INTERCOM HELLO - QUICK START GUIDE...

  • Page 12: Connecting Hello To Other Smartphones/Tablets

    6. Following the correct connection, Hello will appear on the main screen of the application and the user can use them at will, and activate and/or deactivate notifications.
  • Page 13 IP Mode: Click “IP” to access setup and complete the following fields: Name: set the name. Address: public IP address or DDN of Hello. Port: Hello IP port that allows you to remotely access the same through smartphone/tablet; the default value is “20510”.
  • Page 14 Any changes the user name and password must be remembered, so you can make any changes to the settings at a later time. After the correct connection of Hello, the device will be available for standard functions. Select Hello and enable the channel (circular numbered icon) to view the images on the screen.

  • Page 15: Operation

    Record: Click the icon to manually start a recording page. While recording the symbol “[REC]” will appear on the top right corner. Click again to stop recording. Audio: pallows you to activate/deactivate the microphone of Hello to hear sounds and voices near the video intercom. The audio is active when the icon “...
  • Page 16 Help: access the user guide. Edit parameters In the “Device”, you can change some parameters of Hello. Make sure that the “Push notifications” option is turned off befo- re proceeding, then click on the device name and then select “Edit”.

  • Page 17: Troubleshooting

    9. Troubleshooting The mobile device does not connect to Hello: check that the smartphone is connected to the Internet, if you connect it to the same wireless network of Hello and restart the device or reconfigure it as before (ref Chapter 6 First installation) Audio/video Delay: a lag in the transmission of audio and video is normal and depends on the network speed and bandwidth availability.

  • Page 18: Features

    TELE System 9. Features IMAGE SENSOR CMOS 1,4” – 1280 x 720 pxl MINIMUM ILLUMINATION 0.01Lux@ (F1.2, AGC ON), 0Lux with IR; 0.017Lux@ (1.6, AGC ON), 0Lux with IR LENS M12, F 3,6 mm VIDEO RESOLUTION Main stream: 720p (HD 128x720), Sub stream: QVGA COMPRESSION H.264...
  • Page 19 SMART WiFi HD VIDEO INTERCOM HELLO - QUICK START GUIDE...
  • Page 20 Product Code: 26010000 - HELLO TELE System Digital Srl declares under its own responsabilty that all the products described in this user manual are sati- sfying the european regualtions 2014/30/EU (EMC - Electromagnetic Compatibility) , 2014/35/EU (LVD - Low Voltage Directive), 2011/65/UE (RoHS - Restriction of Hazardous Substances Directive).

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