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TROUBLESHOOTING TIPS
Faults Diagnosis
Please check the machine according to the following form before asking for maintenance:
Problem
Possible Cause
P1 Error Code.
Unit does not turn
on when pressing
ON/OFF button
In COOL mode: room temperature is
lower than the set temperature.
The air fi lter is blocked with dust or
animal hair.
Exhaust hose is not connected or is
blocked.
The unit is low on refrigerant.
Unit does not cool
well
Temperature setting is too high.
The windows and doors in the room are
open.
The room area is too large.
There are heat sources inside the room.
The unit is noisy
The ground is not level.
and vibrates too
The air fi lter is blocked with dust or
much
animal hair.
The unit makes a
This sound is caused by the fl ow of
gurgling sound
refrigerant inside the unit.
Unit stop
The exhaust hose is blocked, extended
frequently
or otherwise restricted.
NOTE
Do not add extension to the exhaust hose(s)!
Page 18
Troubleshooting
The water collection tray is full.
Turn off the unit, drain the water from
the water collection tray and restart
the unit.
Reset the temperature.
Turn off the unit and clean the fi lter
according to instructions.
Turn off the unit, disconnect the hose,
check for blockage and reconnect the
hose.
Call a service technician to inspect the
unit and top off refrigerant.
Decrease the set temperature.
Make sure all windows and doors
are closed.
Double-check the cooling area.
Remove the heat sources if possible.
Place the unit on a fl at, level surface.
Turn off the unit and clean the fi lter
according to instructions.
This is normal.
Remove the exhaust hose to see if the
unit continues to operate. If yes, shorten
the extension, reduce the number of
bends or remove restriction.
User Manual
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