Coinco Guardian GLX Operation & Service Manual
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Coinco Guardian GLX Operation & Service Manual

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Operation & Service Manual

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Summary of Contents for Coinco Guardian GLX

  • Page 1 Guardian Operation & Service Manual...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS SECTION 1: GENERAL INFORMATION SECTION 5: ADVANCED CONFIGURATION Introduction ............. 4 Password ............30 Document Icons ..........4 Changing the Password ........30 Naming Convention .......... 5 Password Protection Levels ......31 Dimensions & Specification ......6 Coin Enable .............

  • Page 4: Section 1: General Information

    For Your Records A label indicating the changer’s model number and serial number can be found on the side of the Guardian GLX coin changer. Refer to the model number and serial number whenever you call your Coinco Service Center for information or service.

  • Page 5: Naming Convention

    Coin Denomination By Tube Position Cassette (Cassette ID) Country 25¢ 10¢ 5¢ 5¢ 25¢ 25¢ 25¢ 5¢ 10¢ 25¢ US / Canada 25¢ 5¢ 25¢ 25¢ Canada 5¢ 25¢ 25¢ Canada Please contact your Coinco Sales Rep for additional configurations.

  • Page 6: Dimensions & Specification

    SECTION 1: GENERAL INFORMATION Dimensions and Specifications Power Requirements: 20 to 42V DC 0.15 Amp average standby 0.6 Amp average operating 1.8 Amp max operating Operating Temperature 0°F to 150°F -18°C to 65°C Storage Temperature -22°F to 160°F -30°C to 72°C Relative Humidity 20% to 95% non-condensing Operating Attitude...

  • Page 7: Dimensional Drawing

    SECTION 1: GENERAL INFORMATION Dimensional Drawing inches (mm) Figure 2...

  • Page 8: Section 2: Installation & Setup

    SECTION 2: INSTALLATION & SETUP Unpacking / Installing the Changer Figure 3 After removing the coin changer from the ship- Changer Components ping carton, inspect it for possible damage. If the unit is damaged, notify the shipping company Escrow Lever Acceptor Gate immediately.
  • Page 9 SECTION 2: INSTALLATION & SETUP Plug the changer harness into the vending machine. Verify steps 1 to 7 are completed correctly. Figure 7 Apply power to the vending machine. Power Up Sequence The changer will power up, perform an autotest of all systems, then the display Typical User Display Messaging will begin cycling in steady state mode (See Figure 7).

  • Page 10: Loading Coins

    SECTION 2: INSTALLATION & SETUP Loading Coins NOTES: Load coins into the changer the tubes • See Figure 10 for coin capacities. using one of the following 3 options: • Make sure all coins lay flat and fill each coin •...

  • Page 11: Dispensing Coins

    SECTION 2: INSTALLATION & SETUP Basic keypad navigation is shown in Figure 13 and a coin payout mode summary in Figure 12. Figure 10 Coin Tube Capacities Figure 12 Coin Payout Modes Manual Payout Keystrokes Normal Mode Payout one or more Hold down letter key until coins from a tube desired coins are paid out.

  • Page 12: Setting Float (Par)

    SECTION 2: INSTALLATION & SETUP Setting Par/Float (optional) Float Mode, also known as Par, records and maintains a predefined level of coins in the tubes, and typically will maintain a lower level of change in the changer than if Par is not used. When using Par mode, an accepted coin will only be routed to the tube if one has been paid out.

  • Page 13: Section 3: General Changer Operation

    Loop Loop The Acceptor Module contains the majority of Add $4.85 Sort door open the Guardian GLX’s control logic. The acceptor Par = $34.00 can electronically validate up to 32 different coin • $29.15 change in tubes. • Warning(s) &...
  • Page 14 Accepted coins are guided into the coin tubes. Payout Module The bottom of the Guardian GLX changer is the Payout Module. Coins stored in the coin tubes of the cassette are dispensed by the payout module’s motor driven belt.

  • Page 15: Menu Navigation

    Figure 19 shows more information specifically on the Setup menu. What happens if I do not complete a programming change? For safety purposes, the Guardian GLX times out if a programming step is not completed. After about 45 seconds it will default to the prior settings.
  • Page 16 SECTION 3: GENERAL CHANGER OPERATION Figure 18 Main Menu Audit Current Historical Clear Current Setup Cassette Coin Config Field Tune General Password Figure 19 Setup Menu Structure Setup Menu Set/maintain predefined coin level. Set Par ..…..….…..page 12 Disable Par ...…..page 12 Turn off par.

  • Page 17: Section 4: Typical Usage

    Parring is the action of bringing the changer back to its original float or par level. This can be accomplished either via the Guardian GLX's automated parring system (when Par has been set by the user), or visually when Par has not been set.

  • Page 18: Automated Parring

    SECTION 4: TYPICAL USAGE Figure 20 Automated Parring Routine Note: Par and Overfill Paydown must be set to use this capability. Lift the cassette handle. Remove the cassette. In se rt C o in s to In se rt C o in s to •...

  • Page 19: Setting Par

    SECTION 4: TYPICAL USAGE Setting Par (optional) See Section 2: Installation & Setup. Enabling / Disabling Overfill Paydown When the changer is in Par Mode, the Overfill Paydown feature causes the changer to pay out any coins in excess of the Par level that are inserted during parring. Overfill Paydown is defaulted to “on” in the standard changer setup.

  • Page 20: Tube Enabling

    SECTION 4: TYPICAL USAGE Tube Enable Before putting the changer in Par Mode it is possible to set which tubes will have the Par enabled. All enabled tubes will be set to the current coin level when par is enabled. All disabled tubes will fill as normal.

  • Page 21: Audit Reporting

    SECTION 4: TYPICAL USAGE Audit Reporting The Guardian GLX has a means of tracking and reporting all sales. Audit data consists of two types of data: 1) Current Data, and 2) Historical Data. Current (Resettable) Data: consists of changer data stored since the last user reset. See Figure 23 for details.

  • Page 22: Changing The Payout Configuration

    Your Guardian GLX will typically incorporate a Standard Cassette configuration. The Guardian GLX features the capability of changing individual tubes within the payout cassette. The Guardian GLX coin tube locations are designated as shown in Figure 24. Coin tubes A-B-C are in the front, tubes D-E-F are in the back.

  • Page 23: Changing The Coin Tubes

    SECTION 4: TYPICAL USAGE Changing the Coin Tubes To install a coin tube, set the bottom of the There are 5 different tube sizes for the North coin tube on the two lower posts in the American market. Quarter and nickel tubes bottom of the cassette.
  • Page 24 SECTION 4: TYPICAL USAGE Figure 26 Figure 28 Figure 29 Figure 27...

  • Page 25: Cassette Configuration

    Cassette Configuration Cassette configuration assigns which coins route to which payout tubes. Your new Guardian GLX changer will already be configured for the factory cassette and coin routing. This step of changing the cassette configuration is only necessary if: •...
  • Page 26 SECTION 4: TYPICAL USAGE Figure 30 Changing Cassette/Tube Configuration 1. Push MENU button. 2. Scroll using arrow keys to screen below SETUP ▲ Scroll to select standard cassette by ▼ Cassette designation Shows configuration for entered cassette. Enter CASSETTE Cassette ID D05¢...

  • Page 27: Eliminating A Slug

    SECTION 4: TYPICAL USAGE Eliminating a Slug Slugs are counterfeits or foreign coins that are used to gain credit. The Guardian GLX enables simple blocking of slugs while the changer is still on site. Slugs can easily be blocked by completing the simple field tune in Figure 31. You will need at least one sample of the slug to be blocked to tune the changer.

  • Page 28: Adding A Token

    SECTION 4: TYPICAL USAGE Working with Tokens The Guardian GLX features a wide range of token capabilities all of which can be accomplished while the changer is still on location. These capabilities are covered here. Adding A Token Enables acceptance of a token.

  • Page 29: Token Value

    See Figure 33 for how to change the routing for a token. The Guardian GLX also supports factory added tokens. The main difference between these tokens and tokens added using the method above is that they cannot be deleted. Instead they can be enabled/disabled in the same way as genuine coins.

  • Page 30: Section 5: Advanced Configuration

    See Figure 34 for how to change the password. If the password has been changed from the standard D-E-F-B, and the user cannot remember what it is, the Password can be reset by using the Coinco FP-5 Field Programmer. Figure 34 Password / Change Password &...

  • Page 31: Password Protection Levels

    SECTION 5: ADVANCED CONFIGURATION Password Protection Levels Password Protection Levels allow the user to decide which information is protected by a password. The Guardian GLX features three levels of password protection: • Level 1: The default, or lowest level of security.

  • Page 32: Coin Enable

    Coin Security Level Allows the user to determine how tight the acceptance rate should be for each type of accepted coin. The Guardian GLX features nine levels of security ranging from one to nine. Five is the default setting. See Figure 36 for how to change the security level for each accepted coin.

  • Page 33: Dual Currency

    SECTION 5: ADVANCED CONFIGURATION Dual Currency Allows coins from two countries to be accepted by the changer, and allows the user to set the routing (cashbox or coin tube) for the coins. See Figure 37 for how to enable acceptance of more than one country set of coins. If Dual Currency is enabled, then you must select which coins are routed to the coin tubes and which are routed to the cashbox.

  • Page 34: Change Management

    Change Management Allows the user to select the preferred method of paying change from the tubes. The Guardian GLX offers three alternatives for satisfying change requirements: Least Coin Payout: Always pay out least amount of coins, regardless of whether correct change can be made.

  • Page 35: Language

    SECTION 5: ADVANCED CONFIGURATION Figure 40 Language Clear Historical Audit Language enables the user to change the user interface LCD display language. T h is w ill d e le te ALL ch an g e r h isto rica l a u d it Stop Stop in fo rm atio n .

  • Page 36: Disable/Enable Audible Feedback

    MDB Level Allows user to set the MDB communications level. The Guardian GLX offers two MDB Level setting options: MDB Level 3 (default setting): this is the latest communications protocol and provides added functionality. It is recommended for all equipment.

  • Page 37: Mdb Scale Factor

    SECTION 5: ADVANCED CONFIGURATION MDB Scale Factor Allows user to set the MDB scale factor. The MDB scale factor determines how coins are scaled when reported to the Vending Machine Controller (VMC). Any coin that is not a multiple of the scaling factor set will not be reported to the Vending Machine Controller (VMC) and so will not be accepted.
  • Page 38 SECTION 5: ADVANCED CONFIGURATION Tube Sense Allows user to set the circumstances under which the changer will automatically scan for the number of coins in the enabled tubes. Five options are available: 1. G2 Tube Sense - When enabled the scanned tube count does not measure the exact number of coins.

  • Page 39: Tube Sense

    SECTION 5: ADVANCED CONFIGURATION The number of coins in the enabled tubes is automatically scanned at power up. It will also automatically override the count if the scanned number of coins in a tube is consistently higher or lower than the manually filled count for that tube. See Figure 46 for how to change the Tube Sense.

  • Page 40: Software And Hardware Versions

    Versions Allows users to view the current software, configuration and hardware versions. See Figure 47 for how to display current the software, executive (if applicable), model and hardware versions for the Guardian GLX. Figure 47 Versions 1. Push MENU button.

  • Page 41: Section 6: Maintenance

    User Acceptor transactions. Interface Release Latch Keypad Cleaning Acceptor Docking Your Guardian GLX changer is manufactured Cradle using high-quality industrial grade plastic and Sorting Door should be cleaned with a warm water and Sorting Door detergent solution. Latch CAUTION: Coin...

  • Page 42: Removing Coin Tubes From Cassette

    SECTION 6: MAINTENANCE Figure 51 Removing the Coin Tube Cassette Raise the cassette handle and lift the coin tube cassette up, then slide the cassette out of the coin changer housing (See Figure 50). Removing the Coin Tubes from the Cassette Remove the cassette front cover by first spreading the lower left and right cover tabs outward.

  • Page 43: Cleaning The Acceptor

    SECTION 6: MAINTENANCE Figure 54 Cleaning the Acceptor Coin Inlet Funnel 1. To open the Acceptor Gate assembly, grab the coin inlet funnel and pivot the gate assembly to the right. Clean the acceptor main plate, inner gate surface and coin ramp (See Figure 54). Acceptor Coin Ramp Mainplate...
  • Page 44 SECTION 6: MAINTENANCE Access to the various coin paths for Figure 58 cleaning requires the removal of Upper the clear plastic covers. The Upper Front Back Cover pivots to the left. Clean both sides Cover of Upper Front Cover (See Figure 57). Remove the Upper Back Cover by pushing its release tab to the right.

  • Page 45: Section 7: Troubleshooting

    SECTION 7: TROUBLESHOOTING Troubleshooting The Guardian GLX incorporates a range of features to assist the user. These include: Active audible and visual feedback to make sure the changer is not inadvertently left in a non-ready state. A changer Autotest capability to cycle and verify proper feedback of all changer systems.

  • Page 46: Warning Messages

    SECTION 7: TROUBLESHOOTING Guardian GLX Warning Messages The LCD user interface display notifies the user of any corrections that should be made, or service work to be performed. The Guardian displays two types of messages: Warnings: “soft” errors that are displayed for the user’s information. The changer might remain in operation with one or more warnings.

  • Page 47: Warning Messages

    Out Of Service Messages There are multiple tube sense errors and the changer is not Out -of -Service Out -of -Service operational. Please take it to a Coinco authorized Tube Sense Tube Sense Service Center for service. The changer has a Payout Motor problem and is not operational.

  • Page 48: Section 8: Parts List

    SECTION 8: PARTS LIST 410926 GLX CHANGER ASSEMBLY...

  • Page 49: Glx Coin Tube Assemblies

    SECTION 8: PARTS LIST GLX COIN TUBE ASSEMBLIES...

  • Page 50: Glx Acceptor Front View

    SECTION 8: PARTS LIST 410418-1 GLX ACCEPTOR FRONT VIEW...

  • Page 51: Glx Acceptor Back View

    SECTION 8: PARTS LIST 410418-1 GLX ACCEPTOR BACK VIEW...

  • Page 52: Glx Acceptor Gate Assembly

    SECTION 8: PARTS LIST 410442-4 GLX ACCEPTOR GATE ASSY...

  • Page 53: Glx Payout Base Assembly

    SECTION 8: PARTS LIST 410245 GLX PAYOUT BASE ASSEMBLY...
  • Page 54 • USA: 4,587,984; 4,763,769; 4,838,406; 5,167,314; 5,184,708; 5,460,256; 5,485,908; 5,577,957; 5,579,887; 5,607,350; 5,662,205; 5,673,781; 5,733,186; 6,230,870; • France: 9302237 • Canada: CA1,223,364 and CA1,281,134 • Germany: DE3410924 • Great Britain: GB2140954 • Italy: IT1263618 Coinco Publication No. 929528 06/16 Printed in the U.S.A.

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