Coinco Guardian 6000 Operation & Service Manual
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Coinco Guardian 6000 Operation & Service Manual

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Summary of Contents for Coinco Guardian 6000

  • Page 1 Operation & Service Manual...

  • Page 2: Table Of Contents

    Warning Messages Setting Float Troubleshooting Matrix SECTION 3: GENERAL CHANGER OPERA- SECTION 8: PARTS LIST TION Guardian 6000™ Housing & Payout Cassette Steady State User Display Release Latch Assembly General Changer Operation Guardian 6000™ Chassis Menu Navigation Guardian 6000™ Payout Assembly Menu Structure Guardian 6000™Payout Cassette Assembly...

  • Page 3: Section 1: General Information

    “check” as you proceed to become familiar with the information will help you the next step. obtain the best performance from your Coinco Guardian coin changer. Indicates a warning that you should ad- Product Overview and Features here to.

  • Page 4: Naming Convention

    25¢ Canada 5¢ 25¢ 25¢ Canada 5¢ 25¢ 25¢ Canada Please contact your Coinco Sales Rep for additional configurations. 5¢ 25¢ 25¢ 25¢ 25¢ Canada Please contact your Coinco Sales Rep about customization of standard cassettes or see www.coinco.com Models...

  • Page 5: Dimensions & Specifi Cations

    SECTION 1: GENERAL INFORMATION Dimensions and Specifi cations Power Requirements: 20 to 42V DC 0.15 Amp average standby 0.6 Amp average operating 1.8 Amp max operating Operating Temperature 0°F to 150°F -18°C to 65°C Storage Temperature -22°F to 160°F -30°C to 72°C Relative Humidity 20% to 95% non-condensing Operating Attitude...

  • Page 6: Dimensional Drawing

    SECTION 1: GENERAL INFORMATION Dimensional Drawing inches (mm) Figure 2...

  • Page 7: Section 2: Installation & Setup

    SECTION 2: INSTALLATION & SETUP Unpacking / Installing the Changer Changer Components Changer Components After removing the coin changer from the ship- ping carton, inspect it for possible damage. If IRDA Link Escrow Lever the unit is damaged, notify the shipping company LCD Display immediately.
  • Page 8 Typical User Display Messaging The changer will power up, perform an auto-test of all systems, then the • Intro screen. Guardian 6000 display will begin cycling in steady state mode. See Figure 7 . • Shows current versions of SW: v1.1 v1.1 Figure 5 software and hardware.

  • Page 9: Loading Coins

    SECTION 2: INSTALLATION & SETUP Loading Coins NOTES: See Figure 10 for coin capacities. • Make sure all coins lay fl at and fi ll each coin Load coins into the changer the tubes tube to be used with at least 5 coins. using one of the following 3 options: •...

  • Page 10: Dispensing Coins

    SECTION 2: INSTALLATION & SETUP Drop a variety of coins into the Coin Tube Capacities Coin Tube Capacities changer to ensure proper operation. Figure 10 Max Coin Count Coin Country Basic keypad navigation is shown in Figure 14 Type Qty. and a coin payout mode summary in Figure 13.

  • Page 11: Setting Float

    SECTION 2: INSTALLATION & SETUP Setting Float (optional) Float Mode records and maintains a predefi ned level of coins in the tubes, and typically will maintain a lower level of change in the changer than if Float mode is not used. When using Float mode, an accepted coin will only be routed to the tube if one has been paid out.

  • Page 12: Steady State User Display

    SECTION 3: GENERAL CHANGER OPERATION Steady State User Display During steady state operation, the user display will show one of four typical screens as shown in Figure 16. Steady State Operation Steady State Operation Display Messages Figure 16 Fully Functional Changer Problem Fully Functional Changer Problem...
  • Page 13 SECTION 3: GENERAL CHANGER OPERATION Coin Level Sensing acceptor cannot safely route them to the appro- The Pulse-Echo coin level sensing method emits priate coin tube. When any object (coin, counter- and detects sound waves. The number of coins feit coin, etc.) is rejected, the changer will tempo- is calculated by the amount of time it takes the rarily delay coin validation to allow the rejected emitted sound wave to defl...

  • Page 14: Menu Navigation

    SECTION 3: GENERAL CHANGER OPERATION Menu Navigation The following views summarize menu navigation for the Guardian 6000 changer: • General menu navigation and keypad functionality is shown in Figure 14. • The special “hotkeys” to streamline key operations are shown in Figure 18.
  • Page 15 SECTION 3: GENERAL CHANGER OPERATION Menu Structure Menu Structure Figure 19 Main Menu Audit Current …………………….. Audit page 20 Historical …….…………… page 20 Clear Current ………...……. page 20 Setup Setup Float Cassette See Figure 20 Coin Config for additional Field Tune information General Password...

  • Page 16: Section 4: Typical Usage

    SECTION 4: TYPICAL USAGE Now that you’ve installed and completed the basic setup of your Guardian 6000™ changer, this section will review typical route operations. More detailed setup capabilities are detailed in Section 5. Parring the Guardian Parring is the action of bringing the changer back to its original fl oat level. This can be accomplished either via the Guardian’s automated parring system (when Float has been set by the user), or visually when Float...
  • Page 17 SECTION 4: TYPICAL USAGE Automated Parring Routine Automated Parring Routine Figure 21 Note: Float must be set to use this capability. Depress cassette release lever. Swing payout cassette open. D05¢ E25¢ F25¢ • Current tube configuration when A25¢ B10¢ C05¢ cassette release lever depressed.

  • Page 18: Setting Float

    SECTION 4: TYPICAL USAGE Setting Float (optional) See Section 2: Installation & Setup. Enabling / Disabling Overfi ll Paydown When the changer is in Float Mode, the Overfi ll Paydown feature causes the changer to pay out any coins in excess of the Float level that are inserted during parring. Overfi ll Paydown is defaulted to “on”...

  • Page 19: Audit Reporting

    SECTION 4: TYPICAL USAGE Audit Reporting The Guardian features a means of tracking and reporting all sales. Audit data consists of two types of data: 1) Current Data, and 2) Historical Data. Current (Resettable) Data: consists of changer data stored since the last user reset. See Figure 23 for details.

  • Page 20: Confi Guration

    25¢ 25¢ Canada 5¢ 25¢ 25¢ 25¢ 25¢ Canada Please contact your Coinco Sales Rep about customization of standard cassettes or see www.coinco.com Figure 24 Figure 25 Payout Cassette Payout Cassette Coin Tube Position Designations Coin Return Changer Top View...
  • Page 21 SECTION 4: TYPICAL USAGE Payout Cassette Coin Tubes & Positions Payout Cassette Coin Tubes & Positions Figure 26 25¢ 5¢ 10¢ Tube #1 Tube #2 Tube #3 Tube #4 Tube #6 A B C ABCDEF ABCDEF ABCDEF Possible Tube Positions Coin US $1 US 25¢...
  • Page 22 SECTION 4: TYPICAL USAGE Figure 30 unsnap Figure 28 Figure 31 Figure 29...

  • Page 23: Cassette Confi Guration

    SECTION 4: TYPICAL USAGE Cassette Confi guration Cassette confi guration assigns which coins route to which payout tubes. Your new Guardian changer will already be confi gured for the factory cassette and coin routing. This step of changing the cassette confi guration is only necessary if: •...

  • Page 24: Eliminating A Slug

    SECTION 4: TYPICAL USAGE Changing Cassette / Tube Configuration Changing Cassette / Tube Configuration Push MENU button. Scroll using arrow keys to screen below Input Standard cassette designation SETUP ▲ Shows configuration ▼ Cassette for entered cassette. Enter CASSETTE ▲ Standard D05¢...

  • Page 25: Adding A Token

    SECTION 4: TYPICAL USAGE Working with Tokens The Guardian 6000™ features a wide range of token capabilities all of which can be accomplished while the changer is still on location. These capabilities are covered here. All token capabilities listed in this section can also be accomplished using the Coinco FP-5 Field Programmer.

  • Page 26: Token Change Value

    SECTION 4: TYPICAL USAGE Token Change Value Change the value of a previously tuned token. See Figure 35 for how to change token value. Token Change Routing / Change Value Token Change Routing / Change Value 1. Push MENU button. 2.

  • Page 27: Optimal Float Recomendations

    60 days of changer most out of your Guardian 6000™ changer. usage. The Guardian 6000™ tracks a wide variety of usage data to support the audit reporting feature. The Optimal Float recommendation is based This same data is used to develop the recom- on the most recent changer activity and thus will mendations discussed in this section.

  • Page 28: Section 5: Advanced Configuration

    See Figure 37 for how to change the password. If the password has been changed from the standard D-E-F-B, and the user cannot remember what it is, the Password can be reset by using the Coinco FP-5 Field Programmer. Password / Change Password & Level Password / Change Password &...

  • Page 29: Password Protection Levels

    SECTION 5: ADVANCED CONFIGURATION Password Protection Levels Password Protection Levels allow the user to decide which information is protected by a password. The Guardian features three levels of password protection: • Level 1: The default, or lowest level of security. •...

  • Page 30: Coin Enable

    Allows the user to determine how tight the acceptance rate should be for each type of accepted coin. The Guardian 6000™ features two levels of security: Standard Security (default setting): accepts a coin at a minimum of 95% at normal temperatures and changer installation tilts;...

  • Page 31: Dual Currency Y

    SECTION 5: ADVANCED CONFIGURATION Dual Currency Allows coins from two countries to be accepted by the changer, and allows the user to set the routing (cashbox or coin tube) for the coins. See Figure 40 for how to enable acceptance of more than one country set of coins. If Dual Currency is enabled, then you must select which coins are routed to the coin tubes and which are routed to the cashbox.

  • Page 32: Change Management

    Change Management Allows the user to select the preferred method of paying change from the tubes. The Guardian 6000™ offers three alternatives for satisfying change requirements: USD Alternate Payout (default setting): Pays out the least amount of coins while always giving correct change (best for consumer).

  • Page 33: Language

    SECTION 5: ADVANCED CONFIGURATION Language Clear Historical Audit Clear Historical Audit Language enables the user to change the user interface LCD display language. This will delete ALL changer historical audit Stop Stop information. Data cannot be restored after this See Figure 42 for how to change the default lan- step is completed.

  • Page 34: Disable/Enable Audible Feedback

    MDB Level Allows user to set the MDB communications level. The Guardian 6000™ offers two MDB Level setting options: MDB Level 3 (default setting): this is the latest communications protocol and provides added functionality. It is recommended for all equipment.

  • Page 35: Section 6: Maintenance

    User tions. Interface Acceptor Keypad Release Latch Cleaning The majority of your Guardian 6000 changer is Acceptor Docking manufactured from high-quality industrial grade Sorting Door Cradle plastic and should be cleaned with a warm water Coin and detergent solution.
  • Page 36 SECTION 6: MAINTENANCE Removing the Coin Tube Cassette Figure 49 Payout Rotate the Payout Cassette Release Cassette Latch downward to open the coin payout cas- sette. Pivot the payout cassette out of the Release changer housing to access the coin tubes. Latch See Figures 49 &...
  • Page 37 SECTION 6: MAINTENANCE Removing the Coin Tubes from the Cassette Figure 52 To remove an individual coin tube, hold the cassette assembly then gently pull the top of the coin tube forward to unsnap the top of the tube. Tilt the top of the tube away from the cassette and lift the tube out.
  • Page 38 SECTION 6: MAINTENANCE Cleaning the Acceptor Figure 55 To open the Acceptor Gate assembly grab Coin Inlet the coin inlet funnel and pivot the gate Acceptor Funnel assembly to the right. Clean the Mainplate acceptor main plate, inner gate surface and coin ramp.
  • Page 39 SECTION 6: MAINTENANCE Access to the various coin paths for Figure 57 cleaning requires the removal of the clear plastic covers. The Upper Front Cover pivots to the left. Clean both sides of Upper Front Cover. See Figure 57. Remove the Upper Back Cover by pushing its release tab to the right.

  • Page 40: Section 7: Troubleshooting

    SECTION 7: TROUBLESHOOTING Troubleshooting The Guardian 6000™ incorporates a range of features to assist the user. These include: Active audible and visual feedback to make sure the changer is not inadvertently left in a non-ready state. A changer Autotest capability to cycle and verify proper feedback of all changer systems.
  • Page 41 How do I access changer usage data? The most useful data is displayed for the user in Audit Reporting. More detailed data is available to authorized Coinco Service Centers for evaluation and troubleshooting. Changer Troubleshooting Escrow Lever Acceptor Release...

  • Page 42: Warning Messages

    Service Center for service. There are multiple tube sense errors and the changer Out-of-Service is not operational. Please take it to a Coinco Tube Sense authorized Service Center for service. The changer has a Payout Motor problem and is not Out-of-Service operational.

  • Page 43: Section 8: Parts List

    SECTION 8: PARTS LIST Guardian 6000™ Housing and Payout Cassette Release Latch Assembly Item # Part # Description Quantity 408818-1 Housing & Payout Cassette Release Latch Assembly 926050-1 Bare Housing 926054 Payout Cassette Relase Latch 926055 Payout Cassette Release Latch Return...

  • Page 44: Guardian 6000™ Chassis

    SECTION 8: PARTS LIST Guardian 6000™ Chassis Item # Part # Description Quantity 410021 Chassis Printed Circuit Board Assembly 345-4R4 4 x 1/4 PH Phil Plas Screw 345-6R6 6 x 3/8 PH Phil Plas Screw 410016 Guardian MDB Harness 926096...

  • Page 45: Guardian 6000™ Payout Assembly

    SECTION 8: PARTS LIST Guardian 6000™ Payout Assembly Item # Part # Description Quantity 408806 Payout Assembly Complete 345S4R7 4 x 7/16 PH Phil S6 Plas 408805 Gearbox Assembly 926088 Coupling 926068 Payout Cover...
  • Page 46 SECTION 8: PARTS LIST Guardian 6000™ Payout Cassette Assembly Item # Part # Description Quantity 408834-1 54 Tube & Shim Assembly US/CAN 408836-1 104 Tube & Shim Assembly US 408836-2 104 Tube & Shim Assembly CAN only 408833-1 254 Tube & Shim Assembly US 408833-2 254 Tube &...
  • Page 47 SECTION 8: PARTS LIST Guardian 6000™ Acceptor Assembly Front View Item # Part # Description Quantity 410100 Acceptor Assembly Complete 408816 Gate Assembly 296P6R10 6 x 5/8 PH Phil Type 25 Black Screw 926213 Washer 926006 Escrow Lever 926007 Escrow Spring...
  • Page 48 SECTION 8: PARTS LIST Guardian 6000™ Acceptor Assembly Back View Item # Part # Description Quantity 410100 Acceptor Assembly Complete 926031 Acceptor Rear Cover 409010 Acceptor Main Printed Circuit Board Assembly 345S4R7 4 x 7/16 PH Phil SS Plas Screw...
  • Page 49 Manufactured under one or more of the following patents: • USA: 4,587,984; 4,763,769; 4,838,406; 5,167,314; 5,184,708; 5,460,256; 5,485,908; 5,577,957; 5,579,887; 5,607,350; 5,662,205; 5,673,781; 5,733,186; 6,230,870; • France: 9302237 • Canada: CA1,223,364 and CA1,281,134 • Germany: DE3410924 • Great Britain: GB2140954 •...
  • Page 50 St. Louis, MO 63124-2013 (314) 725-0100 or 1-800-325-2646 For Canada: Coin Acceptors, Inc. Canadian Headquarters 1-435 Four Valley Drive Concord (Toronto), Ontario LK4 5X5 Canada (905) 738-5777 or 1-800-387-9300 email: techsupport@coinco.com www.coinco.com Coinco Publication No. 927977 Rev. 2 01/07 Printed in the U.S.A.

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