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DuraVent Limited Lifetime Warranty
M&G DuraVent, Inc. ("DuraVent") provides this limited lifetime
warranty for all of its products with the exception of Ventinox®
(lifetime), and PolyPro® (ten years). Subject to the limitations
set forth below, DuraVent warrants that its products will be free
from defects in material or manufacturing, if properly installed,
maintained and used. DuraVent products are fully warranted
if installed only by a professional installer. This Warranty is
transferable from the original homeowner to the buyer of the home.
This warranty does not cover normal wear and tear, smoke damage
or damage caused by chimney fires, acts of God, or any product
that was: (1) purchased other than from an authorized DuraVent
dealer, retailer or distributor; (2) modified or altered; (3) improperly
serviced, inspected or cleaned; or (4) subject to negligence or any
use not in accordance with the installation instructions included with
the product as determined by DuraVent. Installation instructions are
available online at
www.duravent.com
and through our Customer Service Department 800-835-4429 or
customerservice@duravent.com. This limited lifetime warranty
applies only to parts manufactured by DuraVent.
DuraVent provides the following warranties for its products: One
Hundred Percent (100%) MSRP 15 years from the date of purchase,
and Fifty Percent (50%) thereafter, except for the following
limitations on: all Termination Caps and DuraBlack® are warranted
at One Hundred Percent (100%) for five years.
All warranty obligations of DuraVent shall be limited to repair or
replacement of the defective product pursuant to the terms and
conditions applicable to each product line. These remedies shall
constitute DuraVent's sole obligation and sole remedy under this
warranty. This warranty provides no cash surrender value. The
terms and conditions of this warranty may not be modified, altered
or waived by any action, inaction or representation, whether oral or
in writing, except upon the express, written authority of an executive
officer of DuraVent.
Corn, bio-fuels, driftwood or other wood containing salt,
preservative-treated lumber, plastic and household trash or garbage,
or wood pellets containing such materials must not be burned in the
appliance or fireplace. In case of a chimney fire, the chimney must
be inspected and approved by a certified Chimney Sweep before
reuse. After each annual inspection, maintenance, and cleaning,
the certified Chimney Sweep must fill out and date the appropriate
section of the warranty card provided with the chimney liner.
LIMITATIONS ON INTERNET SALES: Notwithstanding any other
terms or conditions of this Limited Lifetime Warranty, DuraVent
provides no warranty for the following specific products if such
products are not installed by a qualified professional installer:
DuraTech®, DuraTech® DTC, DuraPlus HTC®, DuraChimney® II,
PelletVent Pro®, DirectVent Pro®, FasNSeal®, FasNSeal® W2,
FasNSeal® Flex, and PolyPro®, and DuraVent's relining products
including DuraLiner®, DuraFlex® (SW, Pro, 316, 304), and
Ventinox®. For purposes of this warranty, a trained professional
installer is defined as one of the following: licensed contractors
with prior chimney installation experience, CSIA Certified Chimney
Sweeps, NFI Certified Specialists, or WETT Certified Professionals.
under Support/Literature
DuraVent must be notified and given the opportunity to inspect
defective product prior to replacement under the terms of this
limited lifetime warranty. All warranty claims must be submitted
with proof of purchase. Labor and installation costs are not covered
under this warranty. To obtain warranty service contact: DuraVent
Warranty Service, 877 Cotting Ct., Vacaville CA 95688, or call 800-
835-4429.
WHERE LAWFUL, DURAVENT DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL DURAVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY KIND,
INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE AND
PERSONAL INJURY. DURAVENT'S ENTIRE LIABILITY IS LIMITED
TO THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO
NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE.
For the most up-to-date installation instructions, see
www. duravent.com
REV 2.27.2013
Manufactured in Vacaville CA and Albany NY
47
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