After Sales Service - Crock-Pot 201023 Instruction Manual

These appliances are built to the very highest of standards. There are no user serviceable parts. Follow these steps if the
unit fails to operate:
1. Check that the instructions have been followed correctly.
2. Check that the fuse has not blown.
3. Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for a replacement. To return the
appliance to the Customer Service Department, follow the steps below:
1. Pack it carefully (preferably in the original carton). Ensure the appliance is clean.
2. Enclose your name and address and quote the model number on all correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state when and where it was purchased and include proof of purchase (e.g. till receipt).
5. Send it to our Customer Service Department at the address below:
Acreto AB
Norra Ågatan 10
416 64 Göteborg, Sverige
Tel: +46 31 3000500
support@acreto.se
Please keep your receipt as this will be required for any claims under this guarantee.
This appliance is guaranteed for 2 years after your purchase as described in this document.
During this guaranteed period, if in the unlikely event the appliance no longer functions due to a design or manufacturing
fault, please take it back to the place of purchase, with your till receipt and a copy of this guarantee.
The rights and benefits under this guarantee are additional to your statutory rights, which are not affected by this
guarantee. Only Acreto AB has the right to change these terms.
JCS (Europe) undertakes within the guarantee period to repair or replace the appliance, or any part of appliance found to
be not working properly free of charge provided that:
•
you promptly notify the place of purchase or JCS (Europe) of the problem; and
•
the appliance has not been altered in any way or subjected to damage, misuse, abuse, repair or alteration by a person
other than a person authorised by JCS (Europe).
Faults that occur through, improper use, damage, abuse, use with incorrect voltage, acts of nature, events beyond the
control of JCS (Europe), repair or alteration by a person other than a person authorised by JCS (Europe) or failure to follow
instructions for use are not covered by this guarantee. Additionally, normal wear and tear, including, but not limited to, minor
discoloration and scratches are not covered by this guarantee.
The rights under this guarantee shall only apply to the original purchaser and shall not extend to commercial or communal
use.
If your appliance includes a country-specific guarantee or warranty insert please refer to the terms and conditions of such
guarantee or warranty in place of this guarantee or contact your local authorized dealer for more information.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. E-mail us
at support@acreto.se for further recycling and WEEE information.
Acreto AB
Norra Ågatan 10
416 64 Göteborg, Sverige
Tel: +46 31 3000500
support@acreto.se

AFTER SALES SERVICE

GUARANTEE
10