Borglocks BL2000 Series Instruction Manual

Problem Solving Guide
Installation Problems
Problem
The latch cannot be withdrawn The unit has been fitted to a left hand
when entering and turning the
hung door.
knob.
Both inside and outside knobs The spindle has been set for the wrong
retract when turned towards the hand of door.
door frame.
The knob will not turn after the One or more of the tumblers has been
code has been changed. put around the wrong way.
The latchbolt does not move The lock has not been installed
smoothly in and out. correctly.
The keypad knob turns after enter- The spindle has been cut too short or
ing a correct code but does not has been positioned incorrectly.
retract the latch.
After Installation Problems
Problem
The keypad knob turns freely with- The knob has been forcibly turned with-
out having to enter any code. out the correct code being entered.
The inside handle lever does not The handle return spring has
return to the upright position after broken.
turning.
The latch does not engage with The latch is not entering the hole in
the strike and the door remains in the strike plate.
the open position.
Guarantee: If your lock should develop a fault within 1 year from date of purchase, due to inferior
materials or workmanship the goods will be repaired or replaced free of charge.
Please call our help line for spares, repairs and technical advice - UK: 01708 225700
Disclaimer: Under no circumstances should the lock be dismantled, this will invalidate our warranty.
Cause Solution
All units are set to suit a right hand hung
door. The unit needs to be removed and
reversed. See `Determining
door' (page no.2).
Remove the unit from the door and reposi-
tion the spindle. See 'fitting & positioning
the spindle' (page no.4).
Re-read the 'code change instructions' and
ensure that all of the tumblers are facing
the correct way and that all of the tumblers
square notches are facing towards the
outside edge of the keypad.
Check that the hole for the spindle in the
back of the keypad and inside handle are in
alignment with the hole in the latch. Check
that the latch is positioned horizontally and
the forend of the latch is parallel to the door
edge. Also check the spindle length, it may
be too long and binding against the inside
handle or keypad spindle holes.
If the spindle is too short it will not engage
with the keypad knob or inside handle. If
the spindle has been placed incorrectly
please refer to 'fitting & positioning the
spindle' (page no.4).
Cause Solution
Please call the Borg Locks help line or return
the unit to Borg Locks or your distributor.
Please call the Borg Locks helpline or visit
our website for a replacement.
Your door or frame may have warped
since the lock was installed. Check that
the latchbolt is in line with the hole in the
strike plate. Re-align position of the strike
if necessary. Make sure the anti-thrust pin
on the latch does not enter the hole in the
strike plate.
- International: +44 (0) 1708 225700
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BL2000
1 6
the hand of the
2 7
3 8
4 9
5 0
X Z
Y C
BORGLOCKS.COM
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12
16
1. Keypad
2. Inside handle
3. Gaskets (x2)
4. Tubular Latch
5. Tweezers
6. Strike Plate & Box Keep
7. Holdback Snib Blank
www.borglocks.com
V3
Series Instruction Manual
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3
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Contents
8. Latch Support Post
9. Hexagon Support Posts
10. Spindle
(100mm)
11. Spindle
(85mm)
12. Machine Screws
(50mm)
13. Machine Screws
(35mm)
(Holdback Models Only)
Helpline: +44 (0) 1708 22500
4
5
6 7
9
8
11
15
Code Card
C#####
14. Wood Screws
(15mm)
15. Code Card
16. Coded Tumblers
(Red)
17. Un-Coded Tumblers
(Blue)