Troubleshooting; Frequently Asked Questions; Replacement Parts List - Axent PRIMUS Installation Instructions & User Manual

TROUBLESHOOTING

FREQUENTLY ASKED QUESTIONS

IN CASE OF MINOR MALFUNCTIONS, PLEASE REFER TO THE FOLLOWING TABLE. IF THE BELOW SOLUTIONS DO NOT RESOLVE
THE ISSUE, PLEASE CONTACT CUSTOMER SUPPORT FOR FURTHER EXAMINATION AND REPAIR.
Malfunction
Leaking
No Flush
Low Flush Volume

REPLACEMENT PARTS LIST

There will be instructions with the new replacement part.
Seat Cover
Filter
12" Flange
Cause
Connection loose
Water Supply Issue
Low water pressure
Slow refill time
Base
Inlet Hose-set
Remedy
Check connection between hose and main and tighten it.
Check water supply for abnormality and ensure supply valve is on.
Please ensure the water pressure over 40 psi.
Please wait for at least 50 seconds after previous flush.
Flush Valve
Fill Valve Diaphragm Seal
Fill Valve
Bowl Mounting Hardware / Plug
7