Troubleshooting - Levoit LV-PUR131 Owner's Manual

T R O U B L E S H O O T I N G
Problem Cause
Air purifier does not Unit is not plugged into an electrical outlet.
power on.
Outlet is not working properly.
Back cover not properly placed on the unit.
Power cord is damaged.
Air purifier is defective or malfunctioning.
Air purifier does not Air purifier is not plugged into an outlet.
respond to button
Back cover not properly placed on the unit.
controls.
Air purifier is defective or malfunctioning.
Why does the air There has been no significant change in air
quality indicator only quality.
stay at one color after
Auto Mode has just been turned on.
activating Auto Mode?
Unit is defective or malfunctioning.
The air quality indicator The dust sensor may need to be cleaned.
always stays red, and
the unit is running on
high speed.
Air purifier makes an Air filters are dirty.
unusual noise while
operating.
Filter does not fit properly.
Foreign object inside the unit.
Solution
Connect the plug to a powered electrical outlet.
Try plugging the air purifier into a different outlet.
Properly replace the back cover as noted in the
Getting Started section on page 8.
Immediately discontinue use and contact
Customer Support (page 18).
Connect the plug to a powered electrical outlet.
Properly replace the back cover as noted in the
Getting Started section on page 8.
Immediately discontinue use and contact
Customer Support (page 18).
Allow the air purifier to continue running.
Allow the air purifier to run for one minute. After
one minute, the color of the air quality indicator
will change based on the detected air quality.
Immediately discontinue use and contact
Customer Support (page 18).
Clean the dust sensor as mentioned in the
Cleaning the Dust Sensor section (page 14).
Replace the air filters as instructed in the
Replacing the Air Filters section on page 12.
Properly place filter(s) as noted in the Getting
Started and Replacing the Air Filters sections
(pages 8 and 12).
Immediately discontinue use and contact
Customer Support (page 18). DO NOT attempt to
open the air purifier.
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