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Pitney Bowes Manuals
Folding Machines
Relay 2500
User manual
Pitney Bowes Relay 2500 User Manual
Inserting system
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
1 Safety
Safety Information
Warning Labels and Cautions
2 Product Overview Relay Inserter - Component Overview
3 Using the Touchscreen
Turning on the Touchscreen
Navigating the Touchscreen
Using the Touchscreen Keyboard
Changing the Touchscreen Display Language
Logging in
Managing Operator Usernames and Passwords
Changing an Existing Job Name
4 Product Overview
Programming a Scanning Job
Initiating Job Setup
Selecting a Job
Enabling Scanning (OMR or Barcode)
Setting the Fold Type
Setting the Main Scanning Sheet Feeder
Setting the Second (Supplementary) Sheet Feeder
Setting the Insert Feeder
Setting the Sealer
Setting the Paper Length
Pitney Bowes Relay™ 2500, 3500, 4500 User Guide December
Setting Fold a
Setting Fold B
Setting the Envelope Depth
Setting the Envelope Stop
Setting the Batch Counter
Confirming Job Setup
Running a Trial Piece
Programming a Non-Scanning Job
Initiating Job Setup
Selecting a Job
Disabling Scanning
Setting the Fold Type
Setting Accumulation Options
Setting the Main Sheet Feeder
Setting the Second (Supplementary) Sheet Feeder
Setting the Insert Feeder
Setting the Mode Type - Insertion or Fold Only
Setting the Sealer
Setting the Paper Length
Setting Fold a
Setting Fold B
Setting the Envelope Depth
Setting the Envelope Stop
Setting the Batch Counter
Confirming Job Setup
Running a Trial Piece
Modifying an Existing Job
Deleting a Job
5 - Running a Job
Running a Job
Turn on the Inserter
Turning on the Touchscreen
Logging in
Selecting a Job to Run
Loading the Sheet Feeder
Loading the Standard Envelope Feeder
Loading the High Capacity Envelope Feeder
Loading the Insert Feeder
Running a Trial Piece
Starting and Stopping the Inserter
Adding Sealer Solution
Adjusting the Drop Stacker
6 OMR Scanning
About Optical Mark Recognition (OMR) Scanning
About OMR Scanning and Feeders
About OMR Scanning Types
About OMR Scanning Marks
OMR Specifications
Standard OMR Position - Diagram
Adjusting the OMR Scanning Heads
OMR Scanning Error Messages
7 Barcode Scanning
About Barcode Scanning
About 2D Barcode Data
Pitney Bowes Relay™ 2500, 3500, 4500 User Guide December
Barcode Scanning Specifications
About Barcode Placement
Adjusting the Barcode Camera
Barcode Scanning Error Messages
8 Error Recovery and Clearing Material Jams
Accumulation Jobs - Error Recovery
Empty Feeder - Error Recovery
OMR Message - Error Recovery
Clearing Material Jams
Clearing Material Jams in the Sheet Feeder
Clearing Material Jams in the Fold Plates
Clearing Material Jams in the Insert Trays
Clearing Material Jams in the Carriage Assembly
Clearing Material Jams in the Envelope Feeder Area
Clearing Material Jams in the Envelope Exit Area
Clearing Material Jams in the Envelope Inserting and Sealing Area
Clearing Material Jams in the Accumulation Area
9 Reports
About Reports
Generating Reports for Scanning Jobs
Generating Productivity Reports for Jobs
10 - Troubleshooting
Troubleshooting Touchscreen and Inserter Issues
Troubleshooting Envelope Issues
Troubleshooting Sheet Issues
Troubleshooting Insert Issues
Troubleshooting Double Detect Issues
Error Messages
11 - Specifications
Material Specifications
Inserter Specifications
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Initiating Job Setup
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Shipping & Mailing
Inserting
Relay™ 2500, 3500,
4500
Inserting System
User Guide
US English Edition
SV63298 RevB
December 3, 2018
Table of
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Table of Contents
Troubleshooting
10 - Troubleshooting
162
Troubleshooting Touchscreen and Inserter Issues
163
Troubleshooting Envelope Issues
164
Troubleshooting Sheet Issues
165
Troubleshooting Insert Issues
166
Troubleshooting Double Detect Issues
167
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This manual is also suitable for:
Relay 3500
Relay 4500
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