Returning Merchandise For Service - Supermicro Supero X8DAi User Manual

X8DA3/X8DAi User's Manual
Answer: It is recommended that you do not upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS fi les are located
on our web site at http://www.supermicro.com/support/bios/. Please check our
BIOS warning message and the information on how to update your BIOS on
our web site. Select your motherboard model and download the BIOS fi le to
your computer. Also, check the current BIOS revision and make sure that it
is newer than your BIOS before downloading. You can choose from the zip
fi le and the .exe fi le. If you choose the zip BIOS fi le, please unzip the BIOS
fi le onto a bootable USB device. Run the batch fi le using the format fl ash.bat
fi lename.rom from your bootable USB device to fl ash the BIOS. Then, your
system will automatically reboot. Please note that this process may take a
few minutes to complete. Do not be concerned if the screen is paused for
a few minutes.
Warning: Do not shut down or reset the system while updating the BIOS to
prevent possible system boot failure!)
Note: The SPI BIOS chip used on this motherboard cannot be removed.
Send your motherboard back to Supermicro for repair.
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install
the applications you need. Applications on the CD include chipset drivers for the
Windows OS, security and audio drivers.
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Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service will be rendered. You can obtain service by calling
your vendor for a Returned Merchandise Authorization (RMA) number. You can
also request a RMA authorization online (http://www.supermicro.com/support/rma/).
When returning the motherboard to the manufacturer, the RMA number should be
prominently displayed on the outside of the shipping carton, and mailed prepaid or
hand-carried. Shipping and handling charges will be applied for all orders that must
be mailed when service is complete.
This warranty only covers normal consumer use and does not cover damages in-
curred in shipping or from failure due to the alternation, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor fi rst for any product problems.
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