General Troubleshooting - ResMed AirCurve 10 ST-A User Manual

CAUTION
Do not use the device with water in the water tub on a plane due to the risk of inhalation of
water during turbulence.
Troubleshooting
If you have any problems, have a look at the following troubleshooting topics. If you are not able to
fix the problem, contact your care provider or ResMed. Do not try to open the device.

General troubleshooting

Problem/possible cause
Air is leaking from around my mask
Mask may be fitted incorrectly.
I am getting a dry or blocked nose
Humidity level may be set too low.
I am getting droplets of water on my nose, in the mask and air tubing
Humidity level may be set too high.
My mouth is very dry and uncomfortable
Air may be escaping through your mouth.
Air pressure in my mask seems too high (it feels like I am getting too much air)
Ramp may be turned off.
To turn on Airplane Mode:
1. In My Options, turn the dial to highlight Airplane
Mode and then press the dial.
2. Turn the dial to select On and then press the dial to
save the change.
The Airplane Mode icon
right of the screen.
Solution
Make sure your mask is fitted correctly. See your mask user
guide for fitting instructions or use the Mask Fit function to
check your mask fit and seal.
Adjust the Humidity Level.
If you have ClimateLineAir heated air tubing, see the
ClimateLineAir user guide.
Adjust the Humidity Level.
If you have ClimateLineAir heated air tubing, see the
ClimateLineAir user guide.
Increase the Humidity Level.
You may need a chin strap to keep your mouth closed or a
full face mask.
Use the Ramp Time option.
is displayed at the top
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