Porsche PCM Compatibility And Connection page 41

FAQ
Questions about Aha Radio (PCM only)
Why is my Aha Radio reception lost even
though I have a strong signal?
The reception signal strength displayed on the
mobile phone and on PCM is no indication of the
quality of the data connection. In areas with 2G
reception there is often insufficient bandwidth
available to use Aha Radio without connection
dropouts even though reception strength may
appear to be very good. The same can be true
even in areas of 3G coverage because, with
packet-based transfers, the channel may need
to be shared among several other users.
With intensive use of Aha Radio, the inclusive
data allowance of your mobile phone contract
could become depleted. In this case, 3G will
often continue to be displayed even though the
bandwidth allocated to you has been reduced
to below the limit required for glitch-free Aha
Radio usage.
There is a detailed functional overview of mobile phone models that have been compatibility-tested by Porsche, starting on page 47. An explanation of the terms used here can be found in the glossary starting on page 42.
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Why does the online search sometimes return
no results?
Online queries are sent to the Aha Radio server
and Google Places® interface. There is therefore
a series of steps in which errors could occur
during the online search, any one of which could
lead to a blank search list being returned.
The basic prerequisite to a successful online
search is an adequate data connection.
If no response is received in the car after
20 seconds, the query is terminated and
the search list will appear blank.
The Google Places® interface is not tolerant
of spelling mistakes. Terms will not be
found in the Google® database if entered
incorrectly.
The search radius in the online search is
limited. In some cases, therefore, no results
may be found for the selected location.
Please specify your choice of location as
accurately as possible.
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On some networks, it is not possible to
conduct a telephone call and use data
traffic at the same time.
On rare occasions, the connection to either
the Aha server or the Google® server may
be lost temporarily.
Why are programs in Aha sometimes
unavailable?
Programs from the list of presets or newly
added programs from Aha Radio may be
temporarily unavailable. The reason is that
behind each program is a content server and
this might be down for the time being, e. g. for
maintenance purposes. Some programs may
require their own log-in. This cannot be done
on PCM, but only ever on the mobile phone.
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How do I change the language setting for
Aha Radio?
Aha Radio as well as the online search and
weather functions are controlled on PCM in
the language set for PCM.
Which languages are supported?
At present, Aha Radio supports English, German,
French, Spanish and Italian. Support for other
languages is being planned.