Glossary - Porsche PCM Compatibility And Connection

FAQ
Questions about data connection
How can I establish a data connection
to PCM?
The new Connect Plus option enables you to
establish a data connection that allows you to
use the various online services or operate a
WiFi hotspot in PCM. There are several ways
of establishing a data connection:
SIM card – inserting a SIM card into
the PCM telephone module allows it to
establish a data connection
Bluetooth® SAP – in some markets, a
connection via the Bluetooth® SIM Access
Profile (SAP) can also be used to establish
a data connection. However, this kind of
connection is only supported by a small
number of mobile phones (see the detailed
functional overview, starting on page 45)
Tethering via WiFi – alternatively, you can
use your phone's mobile hotspot for the
data connection
What size SIM card do I need?
You need a mini SIM (2FF).
There is a detailed functional overview of mobile phone models that have been compatibility-tested by Porsche, starting on page 45. An explanation of the terms used here can be found in the glossary, starting on page 40.
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How will I know whether a data connection
has been established?
An established data connection can be
identified by the appropriate icon in the status
bar (double arrow). The type of data connection
is identified by LTE (connection via LTE network),
3G (connection via UMTS network) or E
(connection via GSM/EDGE network). If no
letter is displayed, there is no viable data
connection.
Why might I be unable to establish a data
connection?
The data connection depends on a number
of things (SIM card, mobile phone network and
data access to the Internet). A missing data
connection may be caused by any of the
following:
invalid SIM card or data service not
permitted with the SIM card (no data plan)
data volume exceeded
(e. g. with prepaid SIM cards)
data roaming not permitted with the
SIM card or not enabled in PCM
◀
poor reception
incorrect APN settings (Internet access).
The APN settings are available from your
network operator
call in progress on the SIM card. On some
networks, a data connection is only possible
if there is no call in progress
How can I establish a connection via
WiFi tethering?
In the case of WiFi tethering, the data
connection is established via your phone's
mobile hotspot. After enabling the mobile
hotspot on your phone, access the 'Data
connection' menu in the device manager or tap
the relevant icon. You will then be prompted to
search for external WiFi hotspots on PCM.
When you've located your mobile hotspot, you
must enter the appropriate password on PCM
(at least eight characters). After correctly
entering the password, the connection will be
automatically established.
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Why isn't the data connection via
WiFi tethering automatically re-established
at start-up?
In order to extend the battery life of the mobile
phone, many devices disable the hotspot if
it hasn't been actively used for a period of time.
In this case, you must enable the hotspot on
your mobile phone prior to start-up, so as to
automatically re-establish the WiFi connection.