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NATURAL GAS MODELS:
PROPANE GAS MODELS:
SAFETY INFORMATION
WARNING
!
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
•
Do not try to light any appliance.
•
Do not touch any electrical switch; do not
use any phone in your building.
•
Immediately call your gas supplier from a
neighbour's phone. Follow the gas
supplier's instructions.
•
If you cannot reach your gas supplier, call
the fi re department.
- Installation and service must be
performed by a qualifi ed installer, service
agency, or the supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless
a certifi ed kit is used.
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com
$10.00
WHD31N
ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)
WHD31P
INSTALLATION AND
ADD MANUAL TITLE
OPERATION MANUAL
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 AND ANSI Z21.50 FOR VENTED DECORATIVE GAS APPLIANCES
IF INSTALLATION + OPERATION, ADD SERIAL
CSA /
INTERTEK
BARCODE LABEL ON THE OWNER'S MANUAL"
LOGO
Plazmafire™ 31
Product Name / Code
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT IMAGE
FOR INDOOR USE ONLY
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD "PLACE
ENGLISH
FRENCH PG. 49
W415-1337 / B / 09.25.18
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Summary of Contents for Napoleon Plazmafire 31
- Page 1 INTERTEK BARCODE LABEL ON THE OWNER’S MANUAL” LOGO Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com $10.00 W415-1337 / B / 09.25.18...
- Page 2 safety information WARNING DANGER • This appliance is hot when operated and can cause severe burns if contacted. • Any changes or alterations to this appliance or its controls can be dangerous and is prohibited. HOT GLASS WILL CAUSE • Do not operate appliance before reading and BURNS.
- Page 3 patterns. safety information WARNING • Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this appliance. • This appliance must not be connected to a chimney fl ue pipe serving a separate solid fuel burning appliance.
-
Page 4: Table Of Contents
table of contents general information optional installation rates and efficiencies receiver location / wiring rating plate information electrical information mobile home installation hard wiring connection dimensions wiring diagram 1.4.1 convex surround operation 1.4.2 rectangular surround operating instructions venting requirements lighting instructions typical venting installation adjustments special vent installations... -
Page 5: Rates And Efficiencies
standard checklist Installer, please fill out the following information: Customer: ______________________________________________________________ Address: ______________________________________________________________ Date of Installation: ______________________________________________________________ Location of Appliance: ______________________________________________________________ Installer: ______________________________________________________________ Dealer/Distributor Contact Number: ______________________________________________________________ Serial #: ______________________________________________________________ Model: WHD31N WHD31P Natural Gas: Propane: ENGLISH: 1.0 general information When the appliance is installed at elevations above 4,500ft (1372m), and in the absence of specific 65.2% recommendations from the local authority having jurisdiction, the certified high altitude input rating shall be... - Page 6 general information WARNING • Always light the pilot, whether for the first or if the gas supply has run out, with the glass door opened or removed. • Provide adequate clearance for servicing and operating the appliance. • Provide adequate ventilation. •...
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Page 7: General Information
Consultez le manuel du propriétaire d’information. WOLF STEEL LTD. L’installation et le service doivent être executés par un 24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA installateur qualifié pour le gaz, une entreprise de service ou le SERIAL NUMBER WHD31 fournisseur de gaz seulement. -
Page 8: Dimensions
general information dimensions 1.4.1 convex surround Ø 4" Ø 7" 102mm 178mm 28 7/16" 27" 723mm SAFETY BARRIER 20 5/16" 20 3/4" 685mm 516mm 526mm 10 1/2" 36 11/16" 48 3/8" 266mm 932mm 1229mm 1.4.2 rectangular surround Ø 4" Ø 7" 102mm 178mm 28"... -
Page 9: Venting Requirements
2.0 venting requirements WARNING • Risk of fi re. Maintain specifi ed air space clearances to vent pipe and appliance. • The vent system must be supported every 3’(0.9m) for both vertical and horizontal runs. Use support ring assembly W010- 0067 or equivalent non-combustible strapping to maintain the minimum clearance to combustibles for both vertical and horizontal runs. -
Page 10: Typical Venting Installation
be combined. These vent kits allow for either horizontal or vertical venting of the appliance. The maximum allowable horizontal run is 20 feet (6.1m). The maximum allowable vertical vent length is 40 feet (12.2m). The maximum number of vent connections is two venting requirements horizontally or three vertically (excluding the appliance and the air terminal connections) when using fl exible venting. -
Page 11: Special Vent Installations
venting requirements special vent installations 2.2.1 periscope termination Use the periscope kit to locate the air termination above grade. The periscope must be installed so that when fi nal grading is completed, the bottom air slot is located a minimum 12” (305mm) above grade. The maximum allowable vent length (including both rise and run) is 10’... -
Page 12: Minimum Air Terminal Location Clearances
venting requirements minimum air terminal location clearances Covered balcony applications ††* = 3 feet ≤ 15 feet = 2 x ACTUAL (0.9m) (4.6m) note: INSTALLATIONS Wall terminals are for illustration purposes only. Size and shapes may vary. CANADA U.S.A. 12” (30.5cm) 12”... -
Page 13: Venting Application Flow Chart
venting requirements venting application flow chart REAR EXIT Horizontal Termination Vertical Termination Vertical rise is equal Vertical rise is equal Vertical rise is less Vertical rise is less to or greater than to or greater than than horizontal run than horizontal run the horizontal run the horizontal run Horizontal run +... -
Page 14: Horizontal Termination
venting requirements horizontal termination ) < (V See graph to determine the required vertical rise V for the required Simple venting configuration horizontal run H (only two 90° elbows) 40 (12.2) 38.3 (11.7) REQUIRED 30 (9.1) VERTICAL RISE IN FEET 20 (6.1) (METERS) V 10 (3.1) - Page 15 venting requirements ) > (V Simple venting configuration See graph to determine the required vertical rise V for the (only two 90° elbows) required horizontal run H 12.3 (3.8) REQUIRED VERTICAL RISE IN 8.3 (2.5) FEET (METERS)V 5.5 (1.2) 4.2 (1.3) 1 (0.3) 5 (1.5) 12.5...
-
Page 16: Vertical Termination
venting requirements vertical termination ) < (V See graph to determine the required vertical rise V for the Simple venting configurations. required horizontal run H 40 (12.2) 30 (9.1) REQUIRED VERTICAL 20 (6.1) RISE IN FEET (METERS)V 10 (3.1) 3 (0.9) (1.5) (3.1) (4.6) - Page 17 venting requirements ) > (V See graph to determine the required vertical rise V for the Simple venting configurations. required horizontal run H 20 (6.1) 19 (5.8) REQUIRED VERTICAL 10 (3.1) RISE IN FEET 3 (0.9) (METERS)V (1.5) (3.1) (4.6) (6.1) (7.6) (9.1)
- Page 18 3.0 venting installation WARNING • Ensure to unpack all loose materials from inside the fi rebox prior to connecting the gas and electrical supply • If your appliance is supplied with a remote, ensure the remote receiver is in the “OFF” position prior to connecting the gas and electrical supply to the appliance.
-
Page 19: Venting Installation
venting installation horizontal installation Level and affix the mounting template to the wall at the desired location and height. The centre of the vent pipe must be located between wall studs. VENT Using the template, mark the holes for the vent, gas and electrical outlets, and the mounting screws (see RIGID “minimum clearances to combustibles section”). -
Page 20: Using Either Flexible Vent Components
venting installation using either flexible vent components WARNING • Do not allow the inner fl ex pipe to bunch up on horizontal or vertical runs and elbows. Keep it pulled tight. • Spacers are attached to the inner fl ex pipe at predetermined intervals to maintain an even air gap to the outer fl ex pipe. -
Page 21: Horizontal Air Terminal Installation
venting installation 3.2.2 horizontal air terminal installation Stretch the inner fl ex pipe to the required length taking into account the additional length needed for the fi nished wall surface. Slip the vent pipe a minimum of 2” (50.8mm) CAULKING over the inner sleeve of the air terminal and secure with a minimum of 3 #8 screws. -
Page 22: Vertical Air Terminal Installation
venting installation 3.2.4 vertical air terminal installation (flexible) WARNING • Maintain a minimum 2” (51mm) space between the air inlet base and the storm collar. note: Fastening hardware provided with appropriate roof terminal and liner kits. Fasten the roof support to the roof using 6 screws. The roof support is optional. -
Page 23: Horizontal Air Terminal Installation
venting installation 3.2.5 horizontal air terminal installation WARNING • Risk of fire! • Do not allow loose materials or insulation to touch the vent pipe. Remove insulation to allow for the installation of the attic shield and to maintain clearances to combustibles. Move the appliance into position. -
Page 24: Vertical Air Terminal Installation (Rigid)
venting installation 3.2.7 vertical air terminal installation (rigid) WARNING • Maintain a minimum 2” (51mm) space between the air inlet base and the storm collar. note: Fastening hardware provided with appropriate roof terminal and liner kits. Before attaching elbows to the collars on the back of the appliance, 1 1/2” (38.1mm) will need to be trimmed off the 4”... -
Page 25: Mounting The Appliance
venting installation mounting the appliance Guide the vent pipe through the shield on the mounting plate and secure the appliance to the mounting as illustrated using 8 screws. W415-1337 / B / 09.25.18... -
Page 26: Minimum Clearance To Combustibles
venting installation minimum clearance to combustibles The front trims for the WHD31 are different sizes. See “dimensions” section prior to mounting the appliance. MINIMUM CLEARANCE TO COMBUSTIBLE CONSTRUCTION FROM APPLIANCE AND VENT SURFACES: 0" (0mm) to wall mounting plate 1" (25mm) to bottom and sides of vent pipe* 2"... -
Page 27: Gas Installation
4.0 gas installation WARNING • Risk of fi re, explosion, or asphyxiation. Ensure there are no ignition sources such as sparks or open fl ames. • Support gas control when attaching gas supply pipe to prevent damaging gas line. • Always light the pilot whether for the fi rst time or if the gas supply has run out with the glass door opened or removed. -
Page 28: Finishing
5.0 finishing WARNING • Risk of fi re! • Never obstruct the front opening of the appliance. • Do not strike, slam, or scratch. Do not operate appliance with glass removed, cracked, or scratched. housing panel installation 45.3 Secure the housing panels as illustrated using the 17 #8 X 3/8” screws supplied. - 4 screws secure the top housing panel. -
Page 29: Door Removal / Installation
finishing door removal / installation WARNING • Glass may be hot. Do not touch glass until cooled. • If equipped with door latches that are part of a safety system, they must be properly engaged. Do not operate the appliance with latches disengaged. •... -
Page 30: Glass Media
finishing glass media WARNING • Clean the glass media prior to installation. Before applying the cleaned glass, ensure that it is dry. • Do not change or substitute the glass media material provided with this appliance. If replacing, use only the replacement glass media available from your local authorized dealer / distributor. -
Page 31: Optional Installation
6.0 optional installation receiver location / wiring Place the receiver against the bottom housing panel as close to the IPI control as possible. Secure using the velcro provided. For wiring information, see “wiring diagram” section. BAT.LOW PRESS TO OPEN OFF REMOTE ON BATTERY RECEIVER CONTROL... -
Page 32: Electrical Information
7.0 electrical information hard wiring connection It is necessary to hard wire this appliance. Permanently framing the appliance with an enclosure requires the appliance junction box to be hard wired. This appliance must be electrically connected and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70-1996 National Electrical Code in the United States. -
Page 33: Operation
8.0 operation When lit for the first time, the appliance will emit a slight odour for a few hours. This is a normal temporary condition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and will not occur again. -
Page 34: Adjustments
9.0 adjustments pilot burner adjustment Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise direction to reduce the gas fl ow. Check Pressure Readings: Inlet pressure can be checked by turning screw (A) counter- clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. -
Page 35: Flame Characteristics
(12.7mm - 9.5mm) of (9.5 thermocouple adjustments flame characteristics It’s important to periodically perform a visual check of SIT ELECTRONIC IGNITION the pilot and burner flames. Compare them to the ADD IMAGE illustration provided. If any flames appear abnormal, 3/8” - 1/2” call a service person. -
Page 36: Maintenance
10.0 maintenance WARNING • Turn off the gas and electrical power before servicing the appliance. • Appliance may be hot. Do not service until appliance has cooled. • Do not use abrasive cleaners on glass. • Do not paint the pilot assembly. This appliance and its venting system should be inspected before use and at least annually by a qualifi ed service person. -
Page 37: Care Of Glass
maintenance 10.2 annual maintenance WARNING • Annual maintenance should be performed by a qualifi ed service technician • The fi rebox becomes very hot during operation. Let the appliance cool completely or wear heat resistant gloves before conducting service. • Never vacuum hot embers. -
Page 38: Care Of Plated Parts
maintenance 10.3 care of plated parts If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated surfaces before operating the appliance for the fi rst time. Use an ammonia-free or vinegar-based cleaner and a towel to clean. -
Page 39: Replacement Parts
11.0 replacement parts WARNING • Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury. Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor. -
Page 40: Overview
replacement parts W415-1337 / B / 09.25.18... -
Page 41: Valve Train Assembly
replacement parts W415-1337 / B / 09.25.18... -
Page 42: Accessories
12.0 accessories W415-1337 / B / 09.25.18... -
Page 43: Troubleshooting
13.0 troubleshooting WARNING • Always light the pilot whether for the fi rst time or if the gas supply has run out, with the glass door open or removed. • Turn off gas and electrical power before servicing the appliance. •... - Page 44 troubleshooting symptom problem test solution Pilot will not light. Makes Wiring: short, loose, or damaged Verify the thermocouple/sensor is clean and the wiring is undamaged. noise with no spark at connections Verify the interrupter block is not damaged or too tight. Verify connections from pilot assembly are tight;...
- Page 45 Wire connector pins are bent. Straighten pins. Valve wiring is damaged. Replace valve. troubleshooting symptom problem test solution Motor is turning, Receiver batteries low. Replace batteries. frequent beeping occurs. Lights or blower Control module switch in Verify ON/OFF switch is in the “I” position which denotes on. won’t function (if wrong position.
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Page 46: Warranty
President’s Limited Lifetime Warranty Policy are subject to a single claim. During the fi rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation. -
Page 47: Notes
15.0 notes 29.1 W415-1337 / B / 09.25.18... - Page 48 NAPOLEON CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS 7200, Route Transcanadienne, Montréal, Québec H4T 1A3 24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8 214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8 103 Miller Drive, Crittenden, Kentucky, USA 41030 Phone: 1-866-820-8686...
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