Samsung C27R50 Series User Manual page 31

3
Base on the test result, select Yes / No
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
Yes No
You will see the following screen when you select
•
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐ Model Code: **************
‐ S/N: **************
OK
You will see the following screen when you select
•
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If
the problem persists, follow the steps below:
‐ Turn off your monitor and any other connected device, such as a PC. Turn on your monitor
first and then the other connected device.
‐ Update the operating system and graphics card driver to the latest version and restart your PC.
‐ Connect the other device, such as a PC, to a different input port on your monitor.
‐ Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
‐ Replace the cable with the one enclosed with your monitor.
OK
/ Show Again.
Show Again
Yes.
No.
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