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User Guide HP HC271 HP HC271p Clinical Review Monitor...
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United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
Removing the monitor stand ......................16 Installing a security cable lock ......................17 Mounting the monitor head ......................17 HP watermark and image retention policy ..................18 2 Using the monitor ............................19 Downloading the monitor drivers ........................19 Using the on-screen display (OSD) menu ......................19 Using color options ..............................
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International Association of Accessibility Professionals (IAAP) ............30 Finding the best assistive technology ....................31 Assessing your needs ..................... 31 Accessibility for HP products ..................31 Standards and legislation ............................ 32 Standards ............................32 Mandate 376 – EN 301 549 .................... 32 Web Content Accessibility Guidelines (WCAG) ..............
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Organizations ............................ 35 Educational institutions ........................35 Other disability resources ......................... 35 HP links .............................. 35 Contacting support .............................. 36...
The device must be operated within the operating conditions specified by HP only. Never place the device onto heat-emitting objects like radiators or heating ventilators. The environmental temperature must not exceed the maximum temperatures indicated in this guide.
Therefore, the system must comply with the requirements of the system standard IEC60601-1. For HP support, go to http://www.hp.com/support or contact your local representative.
Explanation of symbols used Symbols on the device Table 1-1 Symbols and descriptions Symbol Description Warning, electric shock hazard Caution Stand-by IEC 60417–5009 compliance EU Direct 2014/30/EU, 2014/35/EU compliance CSA C22.2 No. 60950–1–07/UL 60950–1, 2nd Edition: Information Technology Equipment — Safety — Part 1: General Requirements compliance Manufacturer (Manufacturer name and address information) Manufacturing date Device serial number...
Table 1-1 Symbols and descriptions (continued) Symbol Description Alternating current DisplayPort connector HDMI connector (High-Definition Multimedia Interface) VGA connector USB (upstream) connector Security cable slot Symbols on the box Table 1-2 Symbols and descriptions Symbol Description Temperature limitation Atmospheric pressure limitation Humidity limitation Fragile, handle with care Keep dry...
For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. FCC Statement This device complies with Part 15 and Part 18 of the FCC Rules.
EMC Notice Electromagnetic emissions The HC271/HC271p monitors are intended for use in the electromagnetic environment specified below. The customers or the users of the HC271/HC271p monitors should assure that they are used in such an environment. Table 1-3 Electromagnetic emissions...
9 V/m Recommended separation distance The HC271/HC271p monitor is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the HC271/HC271p monitor can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the HC271/HC271p monitor as recommended below, according to the maximum output power of the communications equipment.
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Table 1-5 Recommended separation distance Rated maximum output power of transmitter (W) Separation distance according to frequency of transmitter (m) 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.7 GHz d=1.2√P d=1.2√P d=2.3√P 0.01 0.12 0.12 0.23 0.38...
Optional stand sold separately, with tilt capability, pivot capability to rotate the monitor from landscape ● to portrait, swivel and height adjustment capabilities HP Quick Release 2 device to quickly attach the monitor head to the stand (sold separately) with a simple ● click, and then remove it with the convenient sliding tab release DisplayPort, High–Definition Multimedia Interface (HDMI), and VGA video inputs with cables included...
● NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Front panel controls...
In the OSD menu, select Menu Control, select Assign Buttons, and then select one of the available options for the button you want to reassign. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Rear and side components...
If installing a stand (sold separately), position the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken and prevents damage to the control buttons. Connecting the cables Place the monitor in a convenient, well-ventilated location near the computer.
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Connect one end of a VGA cable to the VGA port on the back of the monitor and the other end to the ● VGA port on the source device. You must connect the USB upstream cable from the source computer to the monitor to enable the USB ports on the monitor.
Connect the power cord to the monitor. Then connect the power cord to the AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Attaching the monitor stand IMPORTANT: Do not touch the surface of the LCD screen. Pressure on the screen may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition.
Swing the bottom of the stand up (2) until the mounting plate clears the recess in the panel (3). Installing a security cable lock You can secure the monitor to a fixed object with an optional security cable lock available from HP. Mounting the monitor head Remove the four screws from the VESA holes located on the rear of the monitor head.
Image retention damage on monitors that are in use for 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the monitor when the system is idle.
INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● HP Display Assistant — adjusts the display settings and enables theft deterrence features ● To download the files: Go to http://www.hp.com/support. Select Software and Drivers.
NOTE: DICOM modes are not supported on the HP HC271p model due to the embedded privacy filter. The monitor is factory-calibrated, and the default color setting is DICOM (0.0 ALC). To change the color setting...
Upon entering this reduced power state (sleep mode), the monitor screen is blanked, the backlight is turned off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state. The monitor will wake from sleep mode when the computer sends an active signal to the monitor (for example, if you activate the mouse or keyboard).
Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Table 3-1 Common problems and solutions Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case.
NOTE: A burned-in image on the monitor is not covered under the HP warranty. Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or ●...
Cellulose: 10–30%, ethyl alcohol: 0.10–1.00% Isopropyl alcohol: 60–70%, water 30–40% NOTE: Contact your local HP sales representative for recommended brands of ready-to-use cleaning wipes which have been tested and recommended for cleaning and disinfecting the monitor. Updating the sanitization log After completing the sanitization of the monitor, activate the OSD buttons by pressing any of the buttons on the front panel.
Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs.
IP Protection IP32 on the front glass * (Optional) HP Stand Kit, product number 4BX37AA, Weight: 2160 g, Dimensions: 210 × 196.9 × 434.8 mm (W × H × D) Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
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By selecting the settings in the monitor's Sleep Timer utility, you can also program the monitor to enter into the reduced power state at a predetermined time. When the monitor's Sleep Timer utility causes the monitor to enter the reduced power state, the power light blinks amber. Energy saver feature...
Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world.
HP is committed to increasing accessibility awareness within HP and with our customers and partners. Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or any other assistive technology to help with your specific situation—a variety of assistive technologies make HP products easier to use.
Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) ● Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
United Kingdom ● Australia ● Worldwide ● United States Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: www.section508.gov ●...
Europe EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)" has been released. Background: The three European Standardization Organizations have set up two parallel project teams to carry out the work specified in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain."...
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
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Time. Customers with other disabilities or age-related limitations who have questions about technical support ● or accessibility of HP products, choose one of the following options: Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. –...