HP HC270cr User Manual
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User Guide
HP HC270cr

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Summary of Contents for HP HC270cr

  • Page 1 User Guide HP HC270cr...
  • Page 2 United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 About This Guide This guide provides information on display features, setting up the display, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
  • Page 4 About This Guide...
  • Page 5: Table Of Contents

    Table of contents 1 Getting Started ............................. 1 Important safety information ..........................1 Symbols used ................................. 2 Product features and components ........................3 Features ............................... 3 Front components ..........................5 Rear components ..........................7 Setting up the display ............................8 Use caution when setting up the display ....................
  • Page 6 Preparing to call technical support ........................26 Locating the serial number and product number ....................27 4 Maintaining the display ..........................28 Maintenance guidelines ............................28 Cleaning the display .......................... 28 Using the sanitization menu ......................29 Shipping the display .......................... 30 Appendix A Technical specifications .........................
  • Page 7: Getting Started

    Use a power strip whose manufacturer offers a damage replacement policy so you can replace the equipment if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD display. WARNING! LCD displays that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 8: Symbols Used

    Symbols used Symbol Reference Title Read the user/technical manual ● Follow all warnings, handling, and safety advice ● Do not dispose of this device, or parts of it by putting it into the conventional domestic waste! Observe the national regulations about electrical and electronic devices relevant for your product.
  • Page 9: Product Features And Components

    ● Automatic backlight monitoring ● Luminance uniformity ● User calibration support provided by the HP Healthcare Edition DICOM Calibration Tool, available for ● download at http://www.hp.com/support NOTE: The calibration software must be used with either the X-Rite i1Display Pro or Klein K10–A colorimeter.
  • Page 10 ● Removable stand for flexible display head mounting solutions ● HP Quick Release 2 device to quickly attach the display head to the stand with a simple click, and then ● remove it with the convenient sliding tab release Plug and Play capability if supported by your operating system ●...
  • Page 11: Front Components

    Front components Control Function Infrared lights On: The IR camera is in use. Camera microphones Allow you to participate in a video conference. Camera light On: The camera is in use. IR camera lens Transmits your image when the Hello log-in function is on. Webcam lens Transmits your image in a video conference.
  • Page 12 Control Function Function buttons Press to open the OSD menu, make adjustments, or close the OSD menu. A light above Menu button indicates that the OSD menu is open. You can reassign functions for three of the buttons to quickly access the menu items you use most.
  • Page 13: Rear Components

    Rear components Component Icon Function Power connector Connects an AC adapter to the display. HDMI port Connects an HDMI cable to the source device. DisplayPort IN port Connects a DisplayPort cable to the source device. DisplayPort OUT port Connects a DisplayPort cable from the primary display to the secondary display.
  • Page 14: Setting Up The Display

    Consider the placement of the display, because the bezel might cause interfering reflections from surrounding light and bright surfaces. The display uses the HP Quick Release 2 for easy mounting of the display head. To mount the display head onto the stand: Position the display head facedown on a flat surface covered by a clean, dry cloth.
  • Page 15 NOTE: The display will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Next Input button on the front of the display or through the on-screen display (OSD) by pressing the Menu button and selecting Input Control. Connect one end of a DisplayPort cable to the DisplayPort IN port on the back of the display and ●...
  • Page 16 Connect one end of an HDMI cable to the HDMI port on the back of the display and the other end to ● the source device. Connect one end of a VGA cable to the VGA port on the back of the display and the other end to the ●...
  • Page 17: Connecting Usb Devices

    Connect the USB upstream cable’s Type-B connector to the USB upstream port on the back of the display and the cable’s Type-A connector to the USB downstream port on the source device. Connect one end of the AC power cord to the AC adapter (1) and the other end to the AC outlet (2). Then connect the AC adapter to the display (3).
  • Page 18 CAUTION: Incorrect handling of peripheral devices can damage the display itself or devices connected to it. Before connecting your display to additional peripheral devices, such as additional displays or other patient- monitoring devices, turn off the display power and disconnect the power cable from the AC outlet. Component Icon Function...
  • Page 19: Installing The Cable Cover

    Installing the cable cover After connecting all of the cables to the back of the display, install the cable cover by inserting the bottom edge of the cover into the recess on the back of the display (1) and then pressing in on the top of the cover (2) until it snaps into place.
  • Page 20 Swivel the display head to the left or right for the best viewing angle. Adjust the display’s height to a comfortable position for your individual workstation. The display’s top bezel edge should not exceed a height that is parallel to your eye height. A display that is positioned low and reclined may be more comfortable for users with corrective lenses.
  • Page 21: Turning On The Display

    12 or more consecutive hours. To avoid burn-in damage, always activate a screen saver application or turn off the display when it will not be in use for a prolonged period. Burn-in damage is not covered under the HP warranty.
  • Page 22: Mounting The Display

    Position the display head facedown on a flat surface covered by a clean, dry cloth. Push up on the latch near the bottom center of the display to unlock the HP Quick Release 2 (1). Swing the bottom of the stand up until the mounting plate clears the recess in the back of the display (2).
  • Page 23: Attaching The Display Head To A Mounting Device

    Slide the stand out of the recess (3). Attaching the display head to a mounting device Remove the display head from the stand. See Removing the display stand on page Remove the four screws from the VESA holes located on the back of the display head. Attach the mounting plate to the wall or swing arm of your choice using the four screws that you removed from the VESA holes on the back of the display.
  • Page 24: Installing A Security Cable

    Installing a security cable You can secure the display to a fixed object with an optional security cable available from HP. Chapter 1 Getting Started...
  • Page 25: Using The Display

    Using the display Downloading the display drivers You can download and install the following files from http://www.hp.com/support. INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● To download the files: Go to http://www.hp.com/support.
  • Page 26: Reconfiguring The Function Buttons

    Main Menu Description Sanitization Updates the sanitization log, opens the view sanitization log, and sets the hourly alert schedule. Exit Exits the OSD menu screen. Reconfiguring the function buttons Pressing one of the four front bezel buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below.
  • Page 27: Calibrating The Display

    Select Support & Drivers. Select HP Healthcare Edition DICOM Calibration Tool to download and install. CAUTION: To calibrate the display, the HP Healthcare Edition DICOM Calibration Tool must be run in Administrator mode. Using the RFID card reader The display features a dual-band RFID card reader capable of reading 125 kHz and 13.56 MHz frequencies simultaneously.
  • Page 28: Using Windows Hello

    Connect the USB Type-A to USB Type-B cable by connecting the USB Type-A connector to the USB downstream port on the source device and the USB Type-B connector to the USB upstream port on the back of the display. Place your RFID card/badge near the RFID card reader located in the center of the display’s bottom bezel. Make sure the card/badge is no farther than 2 cm from the RFID card reader.
  • Page 29 Make sure that DisplayPort is used for your primary video input. Add a second display by connecting a DisplayPort cable between the DisplayPort OUT port on the primary display and the DisplayPort IN port on a secondary multistream display or the DisplayPort input port on a secondary non-multistream display.
  • Page 30: Using Auto-Sleep Mode

    If you want different information on each screen, be sure that all upstream displays are configured to DisplayPort 1.2 mode, as described above. The number of displays you can connect through DisplayPort multistreaming depends on a number of factors, including the resolutions and scan rates used for each display and the capabilities of your GPU or embedded graphics system.
  • Page 31: Support And Troubleshooting

    No default PC playback device is Open PC setting, select Sound, select Playback, and then set selected. HC270cr as the Default Device. Check Video Cable is Display video cable is disconnected. Connect the appropriate video signal cable between the displayed on screen.
  • Page 32: Button Lockouts

    OSD is closed. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case.
  • Page 33: Locating The Serial Number And Product Number

    The serial number and product number are located on a label on the back of the display. You may need these numbers when contacting HP about the display. The model number and serial number can also be found in the OSD. Press the...
  • Page 34: Maintaining The Display

    NOTE: A burned-in image on the display screen is not covered under the HP warranty. Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or ●...
  • Page 35: Using The Sanitization Menu

    Cellulose: 10–30%, ethyl alcohol: 0.10–1.00% Isopropyl alcohol: 30–40%, water 60–70% NOTE: Contact your local HP sales representative for recommended brands of ready-to-use cleaning wipes which have been tested and recommended for cleaning and disinfecting the display. Update the sanitization log. For detailed instructions, see...
  • Page 36: Shipping The Display

    Menu choice Description Hours since last sanitization Displays the number of hours since the last sanitization log entry. Show alert message when hourly schedule is exceeded When the check box is selected (default is cleared), it enables the set hourly alert schedule function and will display an Update Sanitization Log message on the screen.
  • Page 37: Appendix A Technical Specifications

    Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your display model to find the model-specific QuickSpecs.
  • Page 38: Preset Display Resolutions

    Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This display automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. 68.58 cm/27–inch model Preset Pixel format Horz freq (kHz)
  • Page 39: Energy Saver Feature

    Energy saver feature The display supports a reduced power state. The reduced power state will be initiated if the display detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the display screen is blanked, the backlight is turned off, and the power light turns amber. When the display is in the reduced power state, the display will utilize less than 1 W of power.
  • Page 40: Appendix B Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

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