Trouble Shooting - View Z VZ-LED SERIES User Manual

TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems continue after checking, contact the reseller you purchased the monitor from.
At start
Only black-and-white
display
Power on but no pictures
Wrong or abnormal colors
When on the picture
shows size error
Other problems
Note: due to constant effort to improve products and product features, specifications may change without notice.
User Manual
We recommend that you test with different input sources when you have trouble with
the current input source. If symptom persists, follow the instructions below. After
following the instructions below, please contact us at 1-888-99-VIEWZ.
Check whether the color saturation is properly setup.
Check whether the cables of Video, HDMI, RGB and SDI are correctly connected. Please use the
standard power adapter coming with the product package. Improper power input may cause
the device.
Check whether the cables are correctly and properly connected. Broken or loose pins of the
cables may cause a bad connection.
Press "MENU → Function → Underscan" to zoom in/out pictures automatically when receiving
HDMI signals
Please press dial button and choose "MENU→SYSTEM→ Reset →ON"
Visit the ViewZ USA website at https://www.viewzusa.com 13