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Troubleshooting
If you experience any of the following
difficulties while using the unit, use this
troubleshooting guide to help you remedy the
problem. Should any problem persist, consult
your nearest Sony dealer.
POWER
The power is not turned on.
• Make sure the AC adaptor and the AC
power cord (mains lead) is connected
correctly and firmly (page 11).
• Press the ?/1 (POWER) button on the
unit. The SOUND FIELD indicator lights
up in green.
The unit enters standby mode
automatically.
• The unit enters standby mode
automatically when there is no sound input
for approximately 5 minutes.
SOUND
There is no sound or only a very low-
level sound is heard.
• Check that the audio cord of the unit and
the TV is fully inserted (page 10).
• Press VOL 2 + (or 2 + on the unit)
repeatedly (page 7).
• Cancel the muting function of the TV.
• Check that headphones are not connected
to the TV.
GB
16
Sound from the unit is not
synchronized with TV.
• For some TV models, the sound from the
unit and sound of a TV may not be
synchronized when sound is output from
both the unit and TV. Set the sound output
jack of the TV to "Fixed" if it can be
switched between "Fixed" and "Variable".
Set the TV volume to minimum or mute
the TV sound and adjust the volume of the
unit.
• If any other home theatre system is used at
the same time, turn off the power of the
unit.
The sound is distorted.
• Press TV VOL 2 – repeatedly (page 8).
• Press VOL 2 – (or 2 – on the unit)
repeatedly (page 7).
There is severe noise.
• Someone is using a portable telephone or
other equipment that emits radio waves
near the unit. Move the portable telephone,
etc. away from the unit.
REMOTE CONTROL
The remote control does not function.
• Point the remote control at the remote
control sensor on the unit (page 7).
• Remove any obstacles in the path between
the remote control and the unit.
• Replace all the batteries in the remote
control with new ones, if they are weak.
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