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Sony HT-S2000 Help Manual

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User Manual of Product 1:
Sony HT-S2000: 3.1ch Dolby Atmos/DTS:X Soundbar
Surround Sound Home Theater with Bluetooth Technology
User Manual of Product 2:
Sony SA-SW3 200W Wireless Subwoofer for
HT-A9/A7000/A5000/A3000/S2000 and STR-AN1000,Black

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Summary of Contents for Sony HT-S2000

  • Page 1 User Manual of Product 1: Sony HT-S2000: 3.1ch Dolby Atmos/DTS:X Soundbar Surround Sound Home Theater with Bluetooth Technology User Manual of Product 2: Sony SA-SW3 200W Wireless Subwoofer for HT-A9/A7000/A5000/A3000/S2000 and STR-AN1000,Black...
  • Page 2 Install the app to use the speaker system To use the speaker system with all the available functions and improved performances, update the software of the speaker system and the “Sony | Home Entertainment Connect” app to the latest versions. How to Use/Parts and Controls...
  • Page 3 Installing the Bar Speaker Mounting the Bar Speaker on a Wall Connecting to a TV Connecting to the AC Outlet (mains) Performing Initial Settings with the “Sony | Home Entertainment Connect” App Listening to Music/Sound Listening to TV Sound Adjusting Sound Quality Listening to Sony TV Sound with the BLUETOOTH®...
  • Page 4 Troubleshooting Troubleshooting Resetting the Speaker System Additional Information Specifications Playable Types of Audio Files for the USB Device (models with the (USB) port only) Supported Audio Formats Trademarks Licenses Notes on Use Customer Support Website 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 5 HT-S2000 About the App Required to Use the Speaker System Use a smartphone with the “Sony | Home Entertainment Connect” app installed to operate and configure the settings on the speaker system. Install the “Sony | Home Entertainment Connect” app on your smartphone.
  • Page 6 Mobile device Use the “Sony | Home Entertainment Connect” app to perform operations and settings of the speaker system. You can listen to sound of a mobile device with the speaker system by connecting the speaker system and mobile device with the BLUETOOTH function.
  • Page 7 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 8 Help Guide Sound Bar HT-S2000 Bar Speaker Front (Power) Turns the speaker system on. When tapping while the speaker system is turned on, it is set to standby mode. (Input) Selects the input for playback on the speaker system. (BLUETOOTH) +/–...
  • Page 9 HDMI cable. eARC is an extension of ARC and enables transmission of the object audio and multi- channel LPCM content that cannot be transmitted with ARC. Related Topic Connecting to a TV Connecting to the AC Outlet (mains) 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 10 Help Guide Sound Bar HT-S2000 Supplied Remote Control INPUT (Input) Selects the input for playback on the speaker system. Each time you press the button, the input source switches as follows. [TV] - [BT] - [USB] (models with the (USB) port only) - [TV] ...
  • Page 11 When the speaker system does not respond by operating with the remote control, replace two batteries with new batteries. Use R03 (size AAA) manganese batteries for replacement. Related Topic Adjusting Sound Quality 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 12 HT-S2000 Remote Control Screen of the App You can perform the following operations on the remote control screen of the “Sony | Home Entertainment Connect” app. Playback information/input switching area The input, etc. currently selected appears on the upper part of the screen. The following information and operations are displayed by tapping this area.
  • Page 13 Adjusting Sound Quality 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 14 To set up with the optional subwoofer and/or rear speakers If you have not yet started the setup of the speaker system, use the “Sony | Home Entertainment Connect” app to start the setup. During the setup process, the app will guide you to connect optional speakers.
  • Page 15 Connect the AC power cord (mains lead) to the AC outlet (mains) after connecting the speaker system to the TV. Do not place metal objects near the speaker system. Wireless functions may become unstable. There are ventilation holes at the rear of the bar speaker. Do not cover the ventilation holes. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 16 Hang the bar speaker horizontally on the reinforced wall. Have the installation done by a Sony dealer or licensed contractor and pay special attention to safety during the installation. Sony shall not be held responsible for accidents or damage caused by improper installation, insufficient wall stability, improper screw installation, natural disasters, etc.
  • Page 17 Center of the TV Adhesive tape, etc. WALL MOUNT TEMPLATE Align the “ TV BOTTOM LINE” printed on the WALL MOUNT TEMPLATE with the bottom of your TV, then adhere the WALL MOUNT TEMPLATE on the wall with a commercially available adhesive tape, etc. Fasten the screws prepared in step 1 securely into the screw marks on the “...
  • Page 18 AC adaptor (supplied) HDMI cable (supplied) Hang the bar speaker on the screws. Align the holes on the rear of the bar speaker with the screws, then hang the bar speaker on the two screws. Connect the HDMI cable (supplied) connected to the bar speaker to the eARC/ARC HDMI input jack of the Connect the AC power cord (mains lead) of the AC adaptor (supplied) connected to the bar speaker to the AC outlet (mains).
  • Page 19 Connecting to the AC Outlet (mains) 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 20 Help Guide Sound Bar HT-S2000 Connecting to a TV Make sure that your TV is compatible with eARC/ARC When your TV has an HDMI input jack labeled “eARC” or “ARC” Refer to “Connecting a TV compatible with eARC/ARC.” When your TV does not have an HDMI input jack labeled “eARC” or “ARC”...
  • Page 21 HDMI cable (supplied) HDMI cable (not supplied) Blu-ray Disc™ player, set-top box, cable box, satellite box, gaming console, etc. Connect external devices (such as Blu-ray Disc player, set-top box, cable box, satellite box, gaming console, etc.) to the TV with an HDMI cable (not supplied). Change the TV settings so that TV sound can be output from the speaker system.
  • Page 22 Insert the plug of the optical digital cable in the correct direction by checking the shape of the plug and connector on the speaker system and TV. If the plug is forcibly inserted in the wrong direction, the connector and plug may be damaged. Related Topic [HDMI Settings] 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 23 Connect the AC adaptor (supplied) and AC power cord (mains lead) (supplied) to the DC IN terminal on the bar speaker, then connect to the AC outlet (mains). AC adaptor (supplied) AC power cord (mains lead) (supplied) 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 24 Performing Initial Settings with the “Sony | Home Entertainment Connect” App To setup the speaker system, use the “Sony | Home Entertainment Connect” app. Check that the bar speaker is connected to the TV and that the bar speaker is connected to the power source.
  • Page 25 The subwoofer is designed for playback of bass or low frequency sound. When the input source, such as in TV programs, does not contain much bass sound, the bass sound from the subwoofer may be difficult to hear. Hint You can also select the TV input by tapping (Input) on the bar speaker. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 26 You can enjoy clear sound even at low volume at midnight with minimum loss of fidelity and clarity of dialog. [N.ON]: The night mode function is enabled. [N.OFF]: The night mode function is disabled. Note The night mode function is automatically disabled when the speaker system is turned off. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 27 What You Can Do by Connecting a TV with the BLUETOOTH Function When using Sony TV(*) with the BLUETOOTH function, you can listen to sound of the TV or device that is connected to the TV wirelessly by connecting the speaker system and TV with the BLUETOOTH function.
  • Page 28 On the TV, search for the speaker system by performing the pairing operation. Select “HT-S2000” from the list of BLUETOOTH devices displayed on the TV screen and register the speaker system and the TV mutually.
  • Page 29 If there is no mobile device paired (ex. when using immediately after the purchase of the speaker system), the speaker system goes into pairing mode when the input is simply changed to [Bluetooth]. Related Topic Setting the Wireless Function to On or Off Resetting the Speaker System 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 30 Adjust the volume of the speaker system by using the TV remote control. Hint When the BLUETOOTH connection between the speaker system and TV is not established, select “HT-S2000” on the TV. If sound delay occurs, it may be improved by setting [Settings] - [Bluetooth Settings] - [Bluetooth Connection Quality] to [Priority on Stable Connection] on the remote control screen of the app.
  • Page 31 Related Topic Setting the Wireless Function to On or Off 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 32 On the mobile device, search for the speaker system by performing the pairing operation. Select “HT-S2000” from the list of devices displayed on the screen of the mobile device and register the speaker system and mobile device mutually.
  • Page 33 [Bluetooth]. Perform pairing for a second or subsequent mobile devices. Related Topic Setting the Wireless Function to On or Off Resetting the Speaker System 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 34 If you cannot connect to the mobile device you operated in step 1, select [Connect to other devices] on the remote control screen of the app. Then, operate the mobile device you operated in step 1 and select “HT-S2000” as the connection device for the BLUETOOTH function.
  • Page 35 Disable the BLUETOOTH function on the mobile device. Turn off the speaker system or mobile device. Related Topic Setting the Wireless Function to On or Off 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 36 You can also select the USB input by pressing INPUT (Input) on the supplied remote control. You can also select the USB input by tapping (Input) on the bar speaker. Related Topic Playable Types of Audio Files for the USB Device (models with the (USB) port only) 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 37 Note You cannot perform the following operations when the wireless function is set to off: Pairing and/or connecting with the BLUETOOTH device. Connecting the optional rear speakers and/or subwoofer. Using “Sony | Home Entertainment Connect.” 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 38 To enable the Control for HDMI function of a TV or Blu-ray Disc player, refer to their operating instructions. If you enable the Control for HDMI (“BRAVIA” sync) function when using a TV manufactured by Sony, the Control for HDMI function of the speaker system is also enabled automatically.
  • Page 39 TV next time. In this case, perform the following operation. Select the speaker system for the sound output device in the TV menu. When using Sony TV, turn on the speaker system while the TV is turned on. Volume adjustment The sound of the TV you are watching is output from the speaker system automatically.
  • Page 40 “BRAVIA” Sync Function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
  • Page 41 When disabling this setting, the frequency of the wireless connection is fixed. If sound dropping occurs, it may be improved by disabling this setting. [Wireless Playback Quality] You can set the wireless playback quality of the optional subwoofer and rear speakers. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 42 You can reduce volume changes caused by the input signal. This function is effective when the volume of a TV commercial is louder than that of the TV program. Related Topic Supplied Remote Control Remote Control Screen of the App 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 43 TV compatible with ARC (not compatible with eARC), the ARC function works regardless of this setting. When enabling eARC, check the eARC function setting of the TV. For details, refer to the operating instructions of the [TV audio input mode] You can select audio input from the TV. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 44 The following setting items appear by tapping [Settings] - [Bluetooth Settings] on the remote control screen of the app. [Bluetooth Connection Quality] You can set the BLUETOOTH connection quality for listening to audio of a mobile device using the speaker system. Related Topic Setting the Wireless Function to On or Off 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 45 [Using a USB drive to play music] (models with the (USB) port only) You can activate the USB playback function. [System Information] You can display the speaker system information such as the software version. [Software License Information] You can display the Software License Information. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 46 The following setting items appear by tapping [Settings] - [Easy Initial Setup] on the remote control screen of the app. [All Settings] You can make the basic initial settings including the speaker settings. [Speaker Connection] You can make the basic speaker settings to optimize the surround sound for your environment. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 47 3. Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. 4. Access the Sony support site from the menu of the “Sony | Home Entertainment Connect” app to search for the cause and solution of the issue, or check the support site below.
  • Page 48 The settings return to their initial status. Note By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, perform [Wireless Speaker Connection Settings] on the app. Related Topic [Wireless Speaker Connection Settings] 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 49 1） Line of sight approx. 30 m (98 ft) Maximum number of devices to be registered 9 devices: BLUETOOTH Low Energy (Connection with Sony | Home Entertainment Connect) 9 devices: BLUETOOTH Classic (A2DP) Frequency band 2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
  • Page 50 Wireless Sound Specification version 4.0 Frequency band 5 GHz Modulation method OFDM Note Design and specifications are subject to change without notice. Refer to the Reference Guide included with your product, which may contain specification information not listed above. 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 51 The speaker system cannot recognize a file/folder depending on the name/meta-data. Some USB devices may not work with this speaker system. The speaker system can recognize Mass Storage Class (MSC) devices (such as flash memory). 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 52 Dolby Atmos - Dolby TrueHD – – Dolby Atmos - Dolby Digital Plus – DTS-ES Discrete 6.1, DTS-ES Matrix 6.1 DTS 96/24 DTS-HD High Resolution Audio – DTS-HD Master Audio – – DTS:X – – 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 53 Microsoft, Windows and Windows Media are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. DSEE is a trademark or registered trademark of Sony Group Corporation or its affiliates. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.
  • Page 54 Inc. ALL RIGHTS RESERVED. This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 55 Help Guide Sound Bar HT-S2000 Notes on Use Precautions Before operating the speaker system, check that the operating voltage is identical to your local power supply. The operating voltage is indicated on the nameplate on the bottom of the bar speaker.
  • Page 56 Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using BLUETOOTH communications. BLUETOOTH connections with all BLUETOOTH devices cannot be guaranteed. BLUETOOTH devices connected with the speaker system must comply with the BLUETOOTH standard prescribed by Bluetooth SIG, Inc., and must be certified as compliant.
  • Page 57 When you want information on compatible items. For customers in the USA, Canada and Latin America: https://www.sony.com/am/support For customers in Europe: https://www.sony.eu/support/ For customers in Mainland China: https://service.sony.com.cn/ For customers in Asia-Pacific, Oceania, the Middle East and Africa: https://www.sony-asia.com/support 5-045-382-11(1) Copyright 2022 Sony Corporation...
  • Page 58 For the customers in Canada information. power. q If the power indicator on the subwoofer flashes Please note that Sony cannot answer or respond to This subwoofer contains licence-exempt slowly in green or lights in red, try the following. transmitter(s)/receiver(s) that comply with...

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