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HS-3510W/3512W/3514W
JIVA Desktop POS
User Manual
Package Contents
Product Feature
Innovative All-in-one Terminal
This compact all-in-one 10"/12"/14" touch POS now comes with a
detachable receipt printer for easy maintenance. Add an optional 2D
barcode scanner while the printer is on board, making HS-
3510W/3512W/3514W the most well-rounded all-in-one POS terminal
in the market.
Integrated Design with Advanced Manageability
HS-series integrates the most widely used peripherals including 3"
thermal printer, MSR, fingerprint sensor, 2D barcode scanner and 2nd
customer display to support your daily POS operation. The detachable
modularized design allows quick access to the components, enabling fast
and easy service and upgrades.
Aesthetics
Dressed from head to toe in timeless black or white color, the only trend
that never goes out of style, and with stylish touches added throughout,
HS-series is not just a piece of machinery, it is an elegantly crafted piece
of art that looks right at home in any store decoration.
15650900070 Ver. F0
http://www.posiflex.com
HS-3510W/3512W/3514W desktop POS (x 1)
24V/60W Power Adaptor (x 1)
Power cord (x 1)
3-inch wide thermal paper roll (x 1)
Paper separator for 2" thermal paper roll (x 1)
Desktop mounting kit pack for HS-3510/3512 (x 1)
(including 1 desktop mounting bracket,
4 fixing screws, and 4 plastic anchors)
Desktop mounting kit pack for HS-3514 (x 1)
(including 1 bottom plate, 1 desktop mounting
bracket, 4 fixing screws, and 4 plastic anchors)
User manual (x 1)
1
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Summary of Contents for POSIFLEX HS-3510W
- Page 1 HS-3510W/3512W/3514W JIVA Desktop POS User Manual Package Contents HS-3510W/3512W/3514W desktop POS (x 1) 24V/60W Power Adaptor (x 1) Power cord (x 1) 3-inch wide thermal paper roll (x 1) Paper separator for 2” thermal paper roll (x 1) ...
- Page 2 Views of HS-3510W/3512W/3514W Front View HS-3510W/3512W/3514W P-CAP Touch & LCD Panel Fingerprint or iButton Sensors (Optional) Posiflex 2D Scanner (Optional) 3-Track Magnetic Paper Jam Rescue Stripe Reader Compartment (Optional) Power LED Indicator Printer Error Printed Paper Exit LED Indicator Printer Paper-Out...
- Page 3 Left Side View Power Button Right Side View RFID Card Reader (Optional) Paper Roll Cover Release Lever...
- Page 4 Bottom View Rubber Pad Rubber Pad Bottom I/O Interface Mounting holes Views of I/O Interface of HS-3510W/3512W/3514W Top I/O Interface USB 2.0 Port VGA Port RJ-50 COM Port DB-25 Parallel Port Bottom I/O Interface 24V DC-IN Power Jack Line Out...
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Page 5: Connecting Power Adapter
Connecting Power Adapter Please refer to the following instructions on how to connect power adapter to HS-3510W/3512W/3514W and to organize your cables. Lay your desktop POS on a level surface with its touch screen facing down as shown in the figure. - Page 6 Loading 2” or 3” Paper Rolls Before operating the printer, please follow the below steps to load a paper roll. To open the paper roll cover, push down the paper roll cover release lever in the direction shown in the figure. Before installing 2-inch paper roll in the thermal printer, place paper separator in the paper roll compartment by following the instructions below.
- Page 7 To load the thermal printer with the 3-inch paper roll, just drop the thermal paper roll inside the paper roll compartment of the printer as illustrated in the figure. Unroll the thermal paper and drag the loose end of the paper till it extends towards the paper cutter.
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Page 8: Troubleshooting Paper Jams
Replacing POS Receipt Printer Module HS-3510W/3512W/3514W offers a quick solution to help you to replace POS receipt printer module when there is a need. Please go through the steps described below to achieve the purpose. Before proceeding the procedure,... - Page 9 After laying POS terminal on a flat surface with its bottom facing towards you, remove the screw shown by the arrow. Position the terminal with its screen facing toward you, and then push down the paper roll cover release lever to open the paper roll cover, Inside the paper roll compartment, remove the two screws indicated by the arrows.
- Page 10 Take the new printer module which you wish to replace with, and then connect the cables to the printer control board as indicated in the following figures. Connect the CR cable to CR port on the control board. Insert the cable to the port for printer signal on the control board.
- Page 11 Mounting the POS onto a Table This section will describe two alternative solutions to help you fix the POS firmly onto a table in preventing your POS system from being rocked, tipped or tilted accidentally. Using bottom plate (for HS-3514 only) Please be informed the bottom plate is available for HS-3514 models, but an optional item for HS-3510/3512 users.
- Page 12 Using desktop-mounting kits Please follow the steps below to install desktop-mounting kits. For HS-3510/3512 users, take the mounting bracket out of desktop-mounting kits. For HS-3514 users, please first release the mounting bracket from the bottom plate by removing two screws as shown in the figure. Mounting bracket Bottom Plate After placing the mounting bracket in your...
- Page 13 Push the POS backward along the rail slots of the bracket until the terminal is locked into place. To completely mount the desktop POS onto the table, please follow the steps below. Use the two mouting holes located on the rear of the POS to drill another two holes on the same surface.
- Page 14 Installing 4G SIM card & Activating 4G Function Refer to the steps described below to install 4G SIM card and further enable 4G feature. Before proceeding with the installation procedure, make sure HS- 3500 series is shut down and the driver for 4G module is properly installed.
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Page 15: Status Led Indicator
10 seconds. Status LED Indicator After HS-3510W/3512W/3514W is powered on, it is significant to observe the status of LED indicators anytime to ensure your system functions normally. More importantly, knowing how to interpret the status indicators enables you to perform basic troubleshooting more efficiently. - Page 16 Using Fingerprint or iButton Sensors (Optional) As for access control to your computer, two optional identification mechanisms are provided and integrated in HS-3510W/3512W/3514W: The fingerprint and iButton sensors. Either will work to verify an individual’s identity. In order to allow the fingerprint sensor to function...
- Page 17 Self-Diagnosing your Printer The variety of diagnostic tips is provided in aim to help you efficiently troubleshoot printer problems. Please carefully go through the following descriptions to understand how each function provided works. Self Test A self-test page, generated by Self Test function, generally contains useful information describing current printer configurations.
- Page 18 Installing a Customer Display to HS-3510W/3512W/3514W HS-3510W/3512W/3514W also allows you to additionally install a customer display to expand its functionality. Based on the model of the second display, the step-by-step instructions are provided in its own user guide to help you mount it onto your POS system.
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Page 19: Specifications
1 x RJ50 Port (on the top I/O plate) Parallel Port CR Port 1 Port controlling 2 CR (24V drive) D-SUB 15-pin , with 12V power for Posiflex LCD VGA Port monitors 4 x USB 2.0 ports (one on the top I/O plate and the other... - Page 20 Supported 128,GS1- Databar, GS1-Databar Limited, GS1-Databar Symbology Expanded, QR Code, PDF417 ※ The product information and specifications are subject to change without prior notice. To get the detailed information on the HS-3510W/3512W/3514W, please check this model from Posiflex Global Website...
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