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InnoMedia iPBX Series Administrative Manual

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InnoMedia iPBX Administrative Guide
InnoMedia
iPBX Administrative Guide
Version 1.2
February, 2009
1
Feb 2009 - InnoMedia
© 2001 InnoMedia. All rights reserved.

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  • Page 1 InnoMedia iPBX Administrative Guide InnoMedia iPBX Administrative Guide Version 1.2 February, 2009 Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 2: Table Of Contents

    Importing devices in a batch mode ..................23 4.2.2 Adding devices by ‘device auto discovering’ process ..............25 4.2.3 Importing devices manually ....................26 SIP P ....................27 DDING ANY UNMANAGED HONES Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 3 Setup Outgoing Call Routing Rules ..................44 CONFIGURING IPBX TELEPHONY FEATURES ..................45 ....................45 ONFIGURING TTENDANT ULES 5.1.1 Make 2 stage outgoing calls from a remote site via iPBX ............47 ....................... 47 ONFIGURING OICE Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 4 Accessing the System Time Configuration Page ................ 60 6.3.2 Configuring System Time ......................61 ..........................61 ROVISIONING 6.4.1 Accessing Provisioning Page ....................61 6.4.2 Provisioning iPBX and Devices ....................62 DMS C ........................64 ONFIGURATION Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 5 Accessing the Miscellaneous Configuration Screen ............... 72 6.12.2 Configuring Miscellaneous Settings..................73 NETWORK CONFIGURATION ....................... 74 ............................. 74 ETTINGS 7.1.1 Monitor ..........................74 7.1.2 Accessing the Monitor Screen ....................74 Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 6 Configuring VLAN Settings ...................... 99 S ..........................99 OICE 7.7.1 Accessing the Voice QoS Configuration Screen ............... 100 7.7.2 Configuring QoS Settings ...................... 100 APPENDIX A. TROUBLE SHOOTING: LED STATUS ..................101 Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 7: Install Ipbx

    IP address within the same range, e.g. 172.16.1.2. The iPBX should be placed on the same LAN segment where your IP phones will reside. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 8: Steps Of Enabling Ipbx Ip Telephony Service

    2.3 Connecting the FXO Ports (only available at model iPBX-412) Connect external PSTN lines to FXO ports on the back panel of the iPBX-412 via RJ11 cables. 2.4 Connecting the FXS Ports Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 9: Step 3 - Configuring The Ipbx

    4. If the WAN is successfully configured to connect to the Internet, the “Connection Status” should display “Connected”. 3.3 Configuring iPBX DHCP Server IP-Phone and iPBX must connect to same subnet.   1. Go to the page of “Network Settings DHCP”. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 10 B. Adding IP Phones and configuring associated extensions in a batch mode. Configuring IP Phones, users, and associated extensions can be done through importing CSV file. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 11 The following example describes the arrangement of IP Phone model: MTA7308-SL Extension number: 30 User: Jean MAC Address Model ID line ID Extension User ID Full Name Password Number 00:00:00:00:00:01 Jean Jean Lin Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 12: Step 4 - Verifying Communications

    Extension number of Analog Phone (FXS) 10 to 13 Extension number of IP Phone Outbound Code for PSTN Outbound Code for VoIP None 4.1 Making an Internal Call Making calls between extensions. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 13: Note For Remote Tele-Commuters & Remote Manamgement

    Check the box of ‘Forbid administrator to access to Web Admin via WAN interface’ if you do not allow anyone who knows administrative password to configure iPBX administrative WEB GUI remotely. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 14: Installing Ipbx To Your Corporate Lan

    You should be able to connect the WAN port of iPBX to the corporate router or core switch, and running in parallel with corporate firewall. Connect iPBX LAN port to corporate LAN switch, and connect the LAN port to be with the same subnet with IP Phones. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 15: Ipbx At Corporate Firewall Dmz

    Note that you have to refer to the manual of your corporate firewall, and forward ports from 61K to 64K to iPBX WAN IP address that you assign. It is necessary to have static IP address for iPBX for this topology setting. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 16: For New Network Setup Also As Smb Firewall

    Note that the 2 WAN ports of iPBX are designed for ISP redundancy. If you decide to enable the backup facility, make sure to connect them to different routers. Figure 2.4 iPBX aggregating voice and data traffic: A SIP aware data firewall for the corporate LAN. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 17: Performance And Network Planning Considerations

    3. If you would like iPBX DHCP server to manage IP Phone only, you may want to check ‘Only for managed device.’ If you want iPBX also to assign IP addresses to other network devices (non-IP Phone devices), leave this item unchecked. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 18 DHCP server and assign this range to iPBX for managing IP address to IP Phones. Please refer to the manual of your corporate DHCP server for arranging the IP address. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 19: Preparing And Managing Corporate Telephony Plan

    7. Configuring PSTN lines and mapping Life line to analog phones (PSTN Trunks) 8. Configuring Incoming call rules (Trunk Routing)  9. Configuring Outgoing call rules (Trunk Routing) 10. Configuring Auto Attendant Rules 11. Configuring the miscellaneous telephony features. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 20 Peter 11:22:33:D4:E5:F6 5001 5001 peter Clinton 5001   Note that the device “Model ID” associated to its “Device Model” is listed at the page of System Provisioning Device Provisioning. Feb 2009 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 21: Adding New Managed Ip Phones To Ipbx

    To assign IP Phone devices to a specific iPBX will require that the MAC address be input (separated by comma if more than one) after the model name in the iPBX provisioning configuration file. For example, PHONE_MTA5550_MACS=00:10:99:00:00:01, 00:10:99:00:00:03, A current list of supported models are listed below. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 22: Managing Devices At Corporate It Manager

    The iPBX will then need to be provisioned with an appropriate Provisioning Tag to tell it what mode to use for the attached device provisioning. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 23: Importing Devices In A Batch Mode

    The User ID to which this extension number is assigned Full Name Full name of the user Password Password associated with the User ID, to access the user self-care web page. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 24 MAC) usage ownership to this user.  “Model ID”, “MAC Address” and “line ID” are mandatory fields.  “Extension Number” should be coupled with “PIN.”  “User ID” should be coupled with “Password.” December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 25: Adding Devices By 'Device Auto Discovering' Process

    IT manager may then assign the usage owners of these newly added devices. Please see the chapter of ‘assigning device to a user.’ December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 26: Importing Devices Manually

    Having input the device attributes successfully, IT manager may then assign the usage owners of these newly added devices. Please refer to the chapter of ‘assigning device to a user.’ December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 27: Adding Any Unmanaged Sip Phones

    4. You need to manually configure your IP Phone device, according to the user’s guide of that specific IP Phone device in order to register to iPBX for telephony services. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 28 InnoMedia iPBX Administrative Guide Note that iPBX cannot guarantee the interconnection and voice quality of those uncertified 3 party IP Phones. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 29: Creating Extension Numbers

    CSV file. Please refer to the section: Importing devices in a batch mode. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 30: Adding New Users In An Ad Hoc Mode

    <patricia>, giving this user a phone of MTA6308-SL model. The associated MAC address of this phone is automatically extracted from iPBX Device database. Choose the one that you plan to assign to Patricia, and then click <Action> button to confirm this configuration. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 31: Configuring Voip Trunk Lines (External Lines)

    “auto attendant” number. Figure 5.4 Assigning iPBX trunk lines to individual users or public trunk lines for Auto Attendant December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 32: Create Voip Trunk Line Numbers For Ipbx

    Direction Assigning number for Inbound and/or Outbound Private Line Either assigning this particular number to an individual as DID or assigning the ‘none’ value opening for Auto Attendant routing profiles. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 33: Assigning Direct Inward Dialing And Outward Dialing Numbers (Did/Dod) To Individual Users

    Synchronizing the iPBX SIP registration with the target server at Service Provider Central Office Enabling this feature only if the peer target server at Service Provider Central Office requires to protect SIP signals exchanged December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 34: Assigning Extension Numbers To Analog Devices

    1. Assigning internal extension to analog devices. Go to the page Telephony Settings Ext. Analog phones. 2. Click any port number that you plan to configure. The edit box displays at the bottom. Assigning the values as follows. Value Description December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 35: Configuring Pstn Trunks: Only At Models Ipbx-412 And Ipbx-404F

    PSTN service provider (local exchange carrier). Connect the iPBX FXO port(s) to the PSTN line jack(s).   Login to iPBX admin web page, go to Telephony Settings PSTN Trunks December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 36: Configuring Extension Groups

    First of all, you will want to define members belonging to each group, and give a group extension number. Then configure the call features and voice mail for this particular group. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 37: Boss/Secretary Groups

    Boss/Secretary group can be defined according to task groups or corporate departments. Any calls designated to the extension of ‘Boss’ ring the phones of his/her secretary members by a prioritized order. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 38: Telephony Feature Settings

    IP Phone device. IT managers are allowed to configure PIN number and Full Name of the user. The PIN number is used to access voice mail and other call features from this phone device. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 39: Feature Setting

    DDD: Domestic Direct Dialing, including Local Direct Dialing VoIP, and extension numbers.  LDD: Local Direct Dialing including Local Direct Dialing VoIP, and extension numbers.  Internal: iPBX extension numbers only. All Forwarding December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 40: Voice Mail Settings

    Access voice mail from your phone (by entering PIN number), or any phones (entering the feature code , and PIN).  Check the feature code definition at the page: Telephony Feature Codes. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 41: Setup Call Routing Rules

    Auto Attendant profile (multiple auto attendants). The example stated below shows you the steps to assign numbers with different routing rules, and create associated Auto Attendant profiles. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 42 VoIP Incoming Call. This page displays the numbers available for being assigned to company representative numbers. 5. Click the <Rule Setting> button and define the routing rules for any particular representative numbers. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 43 “Auto Attendant 1000” during business hours (blocks in blue), and “Auto Attendant 1001” after hours (blocks in red). Figure 5.16 Auto Attendant Incoming Call Routing Rule and Schedule Settings December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 44: Setup Outgoing Call Routing Rules

    Figure 5.17 Outgoing call line selection rule Note that the “Private Trunk” means the trunk line numbers which are assigned to individual users as DID numbers. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 45: Configuring Ipbx Telephony Features

    InnoMedia iPBX Administrative Guide 5 Configuring iPBX Telephony Features InnoMedia iPBX provides salient telephony features which are easily configured via web GUI. 5.1 Configuring Auto Attendant Rules Auto Attendant Rules allow callers to choose a path through your phone system (i.e. Press 1 for Sales, 2 for Support…,9 for operator.
  • Page 46 Figure 6.2, dialing 0 that directing calls to extension group 100 (customer service), and dialing 1 to extension 101 (huntgroup2). Figure 6.2 Defining Auto Attendant Dial Pad Keys December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 47: Make 2 Stage Outgoing Calls From A Remote Site Via Ipbx

    System, and you may start to configure. The audio format of the IVR or greeting messages need to be encoded with g.729 or g.729a. (Please go to the URL (www.innomedia.com) to download the audio format conversion utility, from PCM to g.729.) The total available free storage space at iPBX is shown on the main page of admin utility.

  • Page 48: Overhead Paging System

    It avoids the problem of overlooked voicemails or text messages, and ensures the customer will be attended to quickly and not forgotten. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 49: Configuring Music On Hold

    Go to the page of Telephony Advanced Denial List. Denial List means that iPBX prohibits the numbers for outgoing calls, i.e., prohibiting iPBX users to make calls to the numbers in the list. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 50: Emergency Calls

    Go to the page of Telephony  Advanced Emergency Call. Type the emergency call number at the ‘phone number’ box and the name for this number. Figure 6.6 Configuring Emergency Call Numbers December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 51: Ipbx Dialing Plan

    It only for PSTN dial prefix setting. Service Codes is used to match outgoing call type.  LDD Service Codes Local Direct Dialing Service Codes  DDD Service Codes Domestic Direct Dialing Service Codes  IDD Service Codes International Direct Dialing Service Codes December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 52: Feature Access Code

    SIP Session Timer  SIP Session Timer The SIP Session Timer Support feature adds the capability to periodically refresh Session Initiation Protocol (SIP) sessions by sending repeated UPDATE or INVITE requests. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 53 Preferred CODEC for External Audio Source and Overhead Paging You can select preferred Audio in/out CODEC from the pull-down list. Announcement If you checked the option, caller will hear announcement for unreachable phone number. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 54: Access Ipbx Event Logs

    It is possible to inquiry call records filtered by ‘caller ID’ (phone number), date, and call duration periods.  Go to the page Telephony Call History to check the historic data. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 55: Ipbx Feature Code Look Up Map

    All the access codes of iPBX operating features and call features are listed in this page. It is suggested to print out this page for reference any time.  Go to Telephony Feature Codes to check all operational codes of iPBX. Figure 6.10 iPBX Feature Codes for Server Features December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 56 InnoMedia iPBX Administrative Guide Figure 6.11 iPBX Feature Codes for Set Based Features December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 57: System Configuration

    The System Configuration Page appears. Figure 7.1 Configuring iPBX administrator account 2. Click the Administrator link under the System menu in the left panel. The Administrator configuration screen appears (see Figure ). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 58: Configuring Administrator Account

    The SMTP Configuration screen allows the system administrator to configure the SMTP server information. SMTP (Simple Mail Transfer Protocol) is a TCP/IP protocol used in sending and receiving e- mail. 6.2.1 Accessing the SMTP Email Configuration Page Procedure: December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 59: Configuring Smtp

    5. Check the option box if the server requires an encrypted connection (SSL). Your Internet service provider should provide you the information. 6. Check the option box if your outgoing server (SMTP) requires authentication. Your Internet service provider should provide you the information. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 60: System Time Configuration

    2. Click System Time link under the System menu in the left panel. The System Time Configuration screen appears (Figure 7.2). Figure 7.2 Configuring iPBX system timer December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 61: Configuring System Time

    Port: The application port that iPBX opens for provisioning services User Name: the iPBX’s login name to CO’s Auto Provisioning Server Password: the iPBX login password to CO’s Auto Provisioning Server December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 62: Provisioning Ipbx And Devices

    Administrator page appears to let you configure the Email information. 3. If you wish to edit the SMTP server, click the SMTP Sever link. The SMTP page appears to let you configure SMTP information (see Figure 7.4). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 63 Figure 7.4 iPBX managed device configuration 4. Click the Action button. 5. The Device Codec Setting page appears (see Figure 7.5). Figure 7.5 The codec settings of a particular IP Phone model December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 64: Dms Configuration

    6.5.1 Accessing DMS Configuration Page Procedure: 1. Click the icon on the navigation bar. 2. Click System Time link under the System menu in the left panel. The DMS Configuration screen appears (Figure 6.7). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 65: Configuring Dms

    Restore page allows the system administrator to backup the system configuration information to the external USB devices. 6.6.1 Accessing the Backup and Restore Configuration Page Procedure: 1. Click the icon on the navigation bar. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 66: Database Backup And Restore

    To restore the system information from the backup file, follow these steps: 1. Select the backup file and click Restore. 6.7 Maintenance This page allows the system administrator to reboot, restore factory default and restore WAN MAC address. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 67: Accessing Maintenance Page

    Restore Factory Default To restore the values of all system parameters to the Factory Default, click the button. Restore WAN MAC Address To restore to factory default MAC address, click the button. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 68: Storage

    The system administrator can use this page to see the available space on the internal flash memory. Disconnecting External Storage If you have the external USB storage devices connected to the iPBX, you can disconnect them by clicking the Disconnect button located at Action column. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 69: Ups

    If you have a UPS system connected to the iPBX system, the UPS status information will be displayed on the screen. For details on the UPS system, please refer to your UPS system manual. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 70: Audit Log

    Audit Log records the ID and IP information of any personnel who accesses iPBX management utility. Figure 7.11 iPBX Audit Log 6.10.2 Filtering the Audit Log To filter the audit log, follow these steps: Select Filter from the drop-down menu. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 71: Exporting The Log

    The Information screen displays the version information. 6.11.1 Accessing the Information Screen Click the icon on the navigation bar. Click Information under the System menu in the left panel. The Information screen appears (Figure 7.12). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 72: Miscellaneous Configuration

    System auto logo out time 6.12.1 Accessing the Miscellaneous Configuration Screen Click the icon on the navigation bar. Click Information under the System menu in the left panel. The Miscellaneous screen appears (Figure 7.13). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 73: Configuring Miscellaneous Settings

    3. In the Auto Logout field, enter the duration in minutes that the system will automatically logout the user when there is no activity presents. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 74: Network Configuration

    The Monitor screen allows the system administrator to view the network status. 7.1.2 Accessing the Monitor Screen Click the icon on the navigation bar. Click Monitor under the Settings menu in the left panel. The Monitor screen appears (see Figure 8.1) December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 75: Information On The Monitor Screen

    Internet connection type being used. Click the Log button to view the system log. The log records the event information of each connecting Internet process, mainly including: time, event description, and can export and clear record. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 76 Internet interface's secondary DNS server's IP address Describes the information displayed in the LAN fields. Field Description MAC Address LAN interface's MAC address IP Address LAN interface's IP address Netmask LAN interface's netmask December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 77 Internal network IP address Internal IP Internal network port number Internal Port Communication protocol type: TCP and UDP, TCP, UDP Protocol Mapping's expiration time Expired Time A note for the rule. Description December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 78 Metric count, the default is 1. Metric Screen refreshes automatically according to the set time interval. The time Refresh interval can be set at the "Auto Refresh" page under the "System". Click December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 79: Internet Connection

    7.2.2 Accessing Internet Connection Screen Click the icon on the navigation bar. Click Internet Connection under the Settings menu in the left panel. The Internet Connection screen appears (see Figure ). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 80: Configuring Internet Connection

    Always keep this connection after connected. If the connection is disconnected, Always Connection the system will auto reset up connection. Display current Internet Connection State Connection State Internet Connection Click the button to see the history of Record December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 81 Pages refresh automatically based on the time interval. This time interval can Refresh be set on the "Auto Refresh" page under the "System". Click , and page will be refreshed immediately. DHCP Client Use DHCP service to set up Internet connection. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 82 Whether it has accessed to the Internet, that's, "Connected", "Not Connected" Connection State or "Connecting" Internet Connection Click the button to see the history of Record Internet connection and export the data to your local drive. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 83 If your Internet service provider (ISP) provides one static (fixed) IP address, netmask and gateway, select the Static IP for your Internet connection type. Field Description IP Address ISP provided static (fixed) IP address for Internet connection Netmask ISP provided netmask December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 84 Pages refresh automatically based on the time interval. This time interval can Refresh be set on the "Auto Refresh" page under the "System". Click "Refresh", and page will be refreshed immediately. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 85: Lan

    Figure 8.7 iPBX LAN Configuration Settings 7.3.2 Configuring LAN Procedures: 1. Enter the iPBX’s LAN side IP address in the IP address fields. 2. Select the Netmask from the drop-down menu. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 86: Dhcp

    Click DCHP under the Settings menu in the left panel. The DHCP screen appears (see Figure ) iPBX DHCP Server assigns IP Address to managed IP PHONE Devices, for auto discovery and on going maintenance services. Figure 8.8 iPBX DHCP Server Settings December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 87: Configuring Dhcp

    7. Check the “Only for managed devices” option box. If checked, the system only assigns IP addresses to the managed devices. It is recommended if you already own a DHCP Server. Viewing Client List Click the button to view the client list. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 88 Figure 8.9 iPBX DHCP Client List (Managed Devices) DHCP Client List This screen displays the client information which uses DHCP service, including IP address, MAC address, obtained time and expired time. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 89: Advanced

    Access Control  Port Forwarding   UPnP  Static Routing  Miscellaneous Note that the advanced features are firewall related features and are only available at models iPBX-400F, and iPBX-404F) December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 90: Dns Proxy

    To modify an existing DNS proxy, follow these steps: 1. Select the entry from the list. 2. Make your changes. 3. Click Deleting an Existing DNS Proxy To delete an existing DNS proxy, click the December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 91: Access Control

    The IP address must be within the LAN and should not be a broadcast IP address. The time frames of the access control policy take effects. If not specified, the Schedule default value is ‘ALL THE TIME.’ Restricted LAN nodes by Subnet December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 92 The Range of starting IP address and ending IP address, for the restricted host's IP address range. The IP address must in the range of the LAN and can't be LAN broadcast address.  Schedule December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 93: Port Forwarding

    The DMZ (Demilitarized Zone) Host setting allows one local user to be exposed to the Internet to use a special-purpose service such as Internet gaming or Video-conferencing. Please note that the DMZ host is not protected by the firewall and may be vulnerable to attack. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 94: Upnp

    A UPnP-based framework consists of a set of UPnP devices that can be monitored by one or more control points. A UPnP device can contain a number of services and nested devices. To enable the feature, check the UPnP Enabled option box. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 95: Static Routing

    Check the current routing table of iPBX   Goto the page of Network Advanced Static Routing Click the button <Routing Table> and check the current networking routing information configured at iPBX. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 96   Goto the page of Network Advanced Static Routing. Or just click the <Cancel> button of routing table page to go back to the parent screen. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 97: Miscellaneous

    The definition of each field is the same as the descriptions of the table of previous section < Check the current routing table of iPBX>. 7.5.7 Miscellaneous The Miscellaneous screen allows ping command, web remote administration and setting MTU parameter. Figure 8.17 iPBX Networking Miscellaneous Settings December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 98: Vlan

    If you are unsure whether your network is using VLAN, leave it disabled on your SIP Devices. 7.6.1 Accessing VLAN Configuration Screen Click the icon on the navigation bar. Click VLAN under the Settings menu in the left panel. The VLAN screen appears (see Figure ) December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 99: Configuring Vlan Settings

    Voice QoS Settings allow the user to designate the amount of bandwidth available on the uplink and downlink. When the QoS is enabled, the voice packets have higher priority over data packets. To configure the Voice QoS SettingsVoice QoS. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 100: Accessing The Voice Qos Configuration Screen

    To configure QoS settings, follow these steps: 1. Check the box to enable Data Bandwidth Control. 2. Enter the Max. WAN Uplink and Downlink Speed in the fields. 3. Click <Apply> button. December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

  • Page 101: Appendix A. Trouble Shooting: Led Status

    The device is not connected to a broadband network. Blinking – Green PC Data is being transferred. (10 Base T) Blinking – Yellow (100 Base T) The device is not connected to an external December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 102 The connected telephone handset is off the hook. Blinking – Green (once) The connected telephone starts ringing. Steady- Orange The connected telephone is talking. The connected telephone handset is on the hook (not in use). December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 103 OIDs all together whenever any of .1.3.6.1.4.1.3354.1.3.1.1.7.15 ReplaceBattery the 4 PINs changes it’s status. .1.3.6.1.4.1.3354.1.3.1.1.7.16 BatteryMissing For the values, “1” means “true”, “2” means “false”. .1.3.6.1.4.1.3354.1.3.1.1.7.17 BatteryLow December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.
  • Page 104 InnoMedia iPBX Administrative Guide December 2008 - InnoMedia © 2001 InnoMedia. All rights reserved.

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