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InnoMedia HG8328-1W Administrative Manual

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InnoMedia HG8328-1W
Administrative Guide
INNOMEDIA CONFIDENTIAL
This document contains proprietary information of InnoMedia Inc., and its receipt or possession does not
convey any rights to reproduce, disclose its contents, or to manufacture, use or sell anything it may describe.
It may not be reproduced, disclosed or used without specific written authorization of InnoMedia Inc.
January, 2019

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Summary of Contents for InnoMedia HG8328-1W

  • Page 1 January, 2019 INNOMEDIA CONFIDENTIAL This document contains proprietary information of InnoMedia Inc., and its receipt or possession does not convey any rights to reproduce, disclose its contents, or to manufacture, use or sell anything it may describe. It may not be reproduced, disclosed or used without specific written authorization of InnoMedia Inc.
  • Page 2 Federal Communication Commission Interference Statement The HG8328-1W series of products have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: Table Of Contents

    HG8328-1W Box ........................... 8 1.1.2 Box Control Panel ......................... 9 Home -- Device States ..........................10 Network ............................... 13 IP Address Configuration for HG8328-1W .................... 13 3.1.1 Ethernet IP Address Setting ......................13 3.1.2 WiFi Configuration and IP Address Setting ................. 13 Host and DNS Servers ...........................
  • Page 4 5.17 Remote Access ............................. 56 5.17.1 Remote Access Setting ........................ 56 CLI Command references ..........................57 Appendix A The use of encryption key methods ..................58 Appendix B InnoMedia Contact ........................59 Page 4 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 5 Figure 1. InnoMedia HG8328-1W ......................... 8 Figure 2. InnoMedia HG8328-1W Network Configurations ................. 8 Figure 3. Login Screen (Username and Password). HG8328-1W login screen example........10 Figure 4. Current status of HG8328-1W ......................11 Figure 5. Configuring the IP Address on the Ethernet Interface ................. 13 Figure 6.
  • Page 6 Figure 46 Alexa Authentication .......................... 54 Figure 47. Certification & Key ..........................54 Figure 48. System Config ............................ 54 Figure 49. SNMP Setting ............................. 55 Figure 50. Protocol and Port Settings for Remote Access .................. 56 Page 6 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 7 InnoMedia HG8328-1W Administrative Guide About This Document This document provides details of the features available on the InnoMedia HG8328-1W as well as feature descriptions and the configurations required. Revision History Date Version Notes September 10, 2018 creation Page 7 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 8: Introduction

    Figure 1. InnoMedia HG8328-1W Figure 2. InnoMedia HG8328-1W Network Configurations  Plug the supplied power adapter into the HG8328-1W. The ring LED will have orange light spinning clockwise continuously.  Optionally, connect your phone into the PHONE port on the HG8328-1W using the supplied Phone Cable.

  • Page 9: Box Control Panel

    InnoMedia HG8328-1W Administrative Guide  Once the HG8328-1W connects to the voice service provider network, and completes the registration and service provision process, the phone connected to the unit will receive a dial tone and can make calls. 1.1.2 Box Control Panel...

  • Page 10: Home -- Device States

    The HG can be managed via a Web Browser interface. Once the HG is connected to the network, connect a device with a browser to the same router as the HG WAN interface. Access and configure the HG8328-1W via a Web Browser.

  • Page 11: Figure 4. Current Status Of Hg8328-1W

    InnoMedia HG8328-1W Administrative Guide The Home page displays the device’s current status of HG8328-1W, the 1 FXS port model, as an example. Figure 4. Current status of HG8328-1W Field Name Description Channel Number of phone lines provisioned Information Number of SIP accounts provisioned...
  • Page 12 Domain Name: the domain name obtained from DHCP Option 15 or the configured value described in section 3.2. The value obtained from DHCP has higher priority than any manually configured domain name. Page 12 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 13: Network

    InnoMedia HG8328-1W Administrative Guide ETWORK The Network pages allow the configuration of the HG8328-1W network parameters. 3.1 IP Address Configuration for HG8328-1W Configure IP address parameters for this device. 3.1.1 Ethernet IP Address Setting Configure the IPv4 IP address for the device. Click the “Interface” menu from the left panel.

  • Page 14: Host And Dns Servers

    “Master DNS” is the IP address of the domain name server specified by the telephony service provider rather than the internet service provider. If “Master DNS” is configured, the MTA gets related DNS services from this Page 14 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 15: Tos Setting

    SIP or RTP packets. VoIP Signal Traffic: Use the configured TOS value to tag SIP signaling packets. Voice Traffic: Use the configured TOS value to tag voice RTP packets. Page 15 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 16: Vpn

    To setup the HG3828 to run as a VPN client, import the files which are provided by service providers, enable VPN and save the configurations. Once enabled, the HG8328-1W will automatically setup a VPN tunnel for voice services. Figure 10. VPN client setup Page 16 Copyright ©...

  • Page 17: Telephony

    Local SIP Port The SIP port used on the MTA Preferred If there are no queried NAPTR records Transport Protocol specifying the transport protocols to be used, the MTA uses this configured setting Page 17 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 18: Figure 13. Sip Server Settings - Sip Option

    The Proxy-Require header field is used to list Header features and extensions that a UA requires a proxy to support in order to process the request. Figure 13. SIP Server Settings – SIP Option Page 18 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 19 Always off – RFC2833 is never used.  Always on – RFC2833 is always used. Send UA Header Allow MTA to send User-Agent Header in SIP message. UA Header Format User-Agent Header sent out is modifiable. Page 19 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 20: Security Setting

    When this feature is enabled, the MTA List checks all incoming SIP request messages for their source IP addresses. If the source IP is not in the “SIP Server list”, the MTA rejects or drops this message. Page 20 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 21: Codec Setting

    PCMA/8000 – Set Ptime  G729/8000 – Set Ptime and annexb on or off  G722/8000 – Set Ptime  iLBC/8000 – Set Ptime, dynamic payload type, and mode (codec frame size, 20ms Page 21 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 22: Sip Timer Setting

    T1 and doubles until it hits T2, and then repeats at interval T2. The MTA stops retries when a 32 second cap is reached, or the max number of INVITE retries has been attempted. Page 22 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 23 Time interval between sending SIP OPTIONS ping messages. RTP bullet Interval Time between sending an empty keep-alive RTP packet to keep a port open. Set to 0 to disable sending out RTP bullet packets. Page 23 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 24: Digitmap Setting

    BailOut Number The outgoing number when early bailout is enabled. Support Pound (#) This feature only controls the “#” at the end Char of a dialed string. Page 24 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 25 “Critical Timeout” and “Inter Digit Timeout”. If this feature is disabled, and there are associated digitmap rules ended with a “#” sign, the MTA sends out “%23”, which is equivalent to “#”. Page 25 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 26 | Position “.” -- matches an arbitrary number of occurrences of the position, including 0 String ::= StringElement | StringElement String StringList ::= String | String “|” StringList DigitMap ::= String | “(“ StringList “)" Page 26 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 27: Figure 18. Fxs Setting

    When the remote side hangs up, after the Timeout busy tone time out, the device will start to play warning tone for this period of time. Ringing Timeout Will ring a line for this period of time and Page 27 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 28: Feature And Service Code Setting

    If network conditions are good, and no late Depth packets are detected, the jitter buffer will continue to decrease until it meets the configured size. 4.1.7 Feature and Service Code Setting Figure 19. Feature and Service Code Setting Page 28 Copyright © 2019 InnoMedia. All rights reserved.
  • Page 29 Speed Dialing Settings 0, simply dial a #90. Ensure the Prefix and Speed Dialing Settings don't cause a dialing conflict with other features such as Call Transfer and Caller ID Display. Page 29 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 30: Fax Setting

    Enable/Disable T.38 Fax feature. Allow ECM Enable Error Correction Mode (ECM) for fax transmission. Max Speed Bit Rate. Choose a maximum fax transmission speed to be attempted: 2400, 4800, 9600, or 14400. Page 30 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 31: Call Report Setting

    SIP Port Setting – List of current SIP user accounts. You may configure each user account from this page. Figure 22. Phone port status overview Click on the Edit icon of a particular user account to display the account setting screen. Page 31 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 32: Sip Account Setting

    Codes” for device based call features defined in the “Profile Setting” page section. Call Features Call Waiting To receive and answer an incoming call when this line is engaged in an active call. Page 32 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 33: Line Setting

    Line setting page includes input-MIC/output-speaker volume controls (gain controls) and the way silence suppression is performed. Figure 25. Line Setting Field Name Description Voice Gain Speaker Gain Downstream volume control in the direction Page 33 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 34: Speed Dial

    Please refer to section 4.1.7 for more details on using speed dials. Figure 26. Speed Dial Field Name Description Speed Dial Testing 4.2.5 IMS related SIP settings Only available on IMS firmware versions. Page 34 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 35: Telephony Region And Misc Setting

    Media port starting value should fall within the range 10 to 65535 and should be an even number. Care should be taken as these settings can significantly impact voice performance or result in no voice path if configured incorrectly. Consult your telephony service provider for configuration guidelines. Page 35 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 36: Regional Setting

    Configures the tone cadence for an FXS port. When shipped from the factory, the MTA tone cadences are set to match country requirements. You can manually set the tone cadence if you wish to override the default country values. Page 36 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 37: Figure 30. Tone Cadence Setting

    Stutter Tone A "stuttered" or interrupted dial tone is often used to indicate a Calling feature such as Call forwarding has been activated. (The voice mail waiting tone is represented by Page 37 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 38: Ring Cadence Setting

    Note that HG8328-1W supports multiple ring cadence profiles for different countries.

  • Page 39: Line Diagnostics

    4.4.1 GR909 Tests: triggered from the WEB Administrative Console Figure 32. GR909 Test Line Test HG8328-1W supports GR-909 test items which use a suite of standards-based electrical tests. Click all the checkboxes for which GR909 confirmation is required. Then Click the <Start Test> button.

  • Page 40: Gr909 Tests: Triggered From Sip Notify Message

    NOTIFY sip:2148298788@172.16.0.119;user=phone SIP/2.0 Via: SIP/2.0/UDP 172.16.200.212:5060;branch=z9hG4bKac101ead5060- 76517495;rport From: < >;tag=rebootapp_tag sip:GR909@172.16.200.212 To: <sip: ;user=phone> 2148298788 172.16.0.119 Event: gr909 Call-ID: 3-75ff0490-4bdccd8@ac101ead CSeq: 1401 NOTIFY Max-Forwards: 70 Contact: < > sip:GR909@172.16.200.212 Content-Length: 0 Page 40 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 41: System

    Default ID is ‘user’. Default Password is ‘welcome’. However, the default values are service provider dependent. 5.2 Page Permission The administrator may specify which features are available for subscribers (ie users) to configure. Page 41 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 42: Firmware Upload

    InnoMedia HG8328-1W Administrative Guide Figure 35. User Page Permission Setting Field Name Description User Page Configure which pages the User Login Permission Setting account can access. 5.3 Firmware Upload Figure 36. Firmware Upload Page 42 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 43: Reboot

    Figure 38. Restore To Factory Dialog Field Name Description Restore To Factory Opens a dialog box, and asks for a confirmation to “Restore to Factory Default Values”. The factory default values are service provider dependent. Page 43 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 44: Provisioning Setting

    66 and 67 to compose the request URI for provisioning. The request URI obtained from the DHCP Options will override any manually configured provisioning fields. Provisioning Server IP or FQDN of the Provisioning Server. Page 44 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 45: The Encryption Menu. Provisioning File Should Be Encrypted Using Openssl

    – rc4_102 See Appendix A The use of encryption key methods. Openssl – the open source toolkit. This method can be applied when either RC4 or Page 45 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 46: Ems Setting

    5.7 EMS Setting 5.7.1 EMS Server The InnoMedia EMS server is a powerful provisioning and management platform for service providers to perform device configuration/firmware management, to be able to see Call Statistics, Voice Quality information, and to provide the ability to connect to devices behind NAT routers for diagnostics purposes.

  • Page 47: Figure 40. Configuring Ems Server Information

    Server to let it know it is up and running. A Data Tunnel between the EMS and MTA is used, and this can be encrypted or not, depending on the Option type chosen. Below are the current Heartbeat types: Page 47 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 48: Trace Log

    3. Check “Trace Verbose” 4. Configure “Trace Channel” to be “0” to monitor all ports of the system. 5. Check whatever items to be monitored from the “Trace Group Setting” table. Page 48 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 49: Figure 41. Trace Log Setting

    LOG_DSP -- RTP traffic related messages. Trace Channel The ports (lines) you wish to monitor/debug. 0 covers all ports. Trace Verbose Enable Trace logs to be displayed in a Telnet Page 49 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 50: System Time

    5.9 System Time 5.9.1 Time Setting Configure the SNTP time server IP/FQDN and time zone with which the MTA device synchronizes. Accurate time information is important for ensuring reliable telephony services. Page 50 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 51: Figure 42. Time Setting

    Most of the regions where DST is deployed have an offset of 60 minutes; however, a few regions have an offset of 30 minutes. Check the MTA deployment region for this requirement. Page 51 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 52: Language

    FQDN or IP of SNTP time servers to and #3 synchronize with. (Note: HG8328-1W tries all the configured servers, and bases its calculation on RFC 2030 and the delay. It then uses the lowest delay as the peer updates and sets the local time.)

  • Page 53: Alexa Settings For Buddytalk Services

    ‘probe’ message being sent when SIP registration fails. 5.12 Alexa Settings for BuddyTalk Services Use the following screen to configure appropriate InnoMedia “InnoCloud” servers per instructions from InnoMedia for BuddyTalk service for the device. Figure 45 Alexa setting...

  • Page 54: Certificate & Key

    Download: Store the config file from the MTA to a local drive. System Config: settings from the “System” category. Network Config: settings from the “Network” category. VoIP Config: settings from the “Telephony” category. Page 54 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 55: Snmp Setting

    IP address or FQDN of the SNMP Manager system. Enable SNMP Trap Enable|Disable sending traps to the SNMP server. Refer to the HG8328-1W MIB file for the list of supported traps. SNMP Trap Sink Define an SNMP trap receiver. Port Public SNMP Read only community string.

  • Page 56: Remote Access

    HTTPS and configure what ports will be used for each. Bonjour Enable Bonjour – allows Apple devices to discover the HG8328-1W on the network. UPnP Enable UPnP – allows devices which supports UPnP to discover the HG8328-1W on the network.

  • Page 57: Cli Command References

    Type command “save” or “write” whenever the MTA configurations being updated through CLI commands. Under any level, to show debug messages on the CLI console, type “debug on”; to stop debug messages being displayed, simply type “debug off”. Page 57 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 58: Appendix A The Use Of Encryption Key Methods

    Provisioning config file should be encrypted using the following command at the provisioning server when AES-256 is selected from the encryption menu. $ openssl enc –aes-256-cbc –k password –in infile –out outfile Page 58 Copyright © 2019 InnoMedia. All rights reserved.

  • Page 59: Appendix B Innomedia Contact

    InnoMedia HG8328-1W Administrative Guide Appendix B InnoMedia Contact InnoMedia Incorporated 1901 McCarthy Boulevard Milpitas, CA 95035 U.S.A Phone: 1-408-432-5400 Fax: 1-408-943-8604 www.innomedia.com Technical support email: techNA@innomedia.com <End of Document> Page 59 Copyright © 2019 InnoMedia. All rights reserved.

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