Symptom
The unit does not work, no light
Apparently no function despite
proper power supply
No response to the DMX con‐
troller
If the procedures recommended above do not succeed, please contact our Service Center. You
can find the contact information at www.thomann.de.
Remedy
Check the mains connection and the main fuse.
Check if the unit is in DMX mode or in 'slave' mode. If so,
check the unit in another mode.
1. Check the address settings and the DMX polarity.
2. Try using another DMX controller.
3. Check whether the DMX cables run near or parallel to
high-voltage cables that may cause damage or interfer‐
ence to a DMX interface circuit.
LED Ball RGBW 50cm 4x8W DMX
LED ball
Troubleshooting
65